Gladly vs Intercom: Pricing Comparison 2026
Side-by-side pricing comparison of Gladly and Intercom. See all plans, features, and costs at a glance.
Bottom line: Gladly starts at $29/mo and Intercom starts at $29/mo. Compare all 8 pricing tiers side by side.
Last updated: July 2, 2026
Gladly - Gladly offers a free plan, offers 5 tiers vs 3.
Gladly vs Intercom: Quick Pricing Facts
| Feature | Gladly | Intercom |
|---|---|---|
| Starting Price | $29/mo | $29/mo |
| Number of Plans | 5 | 3 |
| Free Tier | Yes | No |
| Pricing Model | per-seat | per-seat |
| Annual Discount | N/A | N/A |
Gladly and Intercom are both priced at $29/mo, making them equally accessible Customer Support tools. Together they offer 8 pricing plans with 33 features compared, so the best choice comes down to which features match your needs.
Gladly stands out with a free plan for getting started.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans | Gladly Try free | Intercom Try free |
|---|---|---|
| Tier 1 | Essential $29/month $2 / year Includes
| |
| Tier 2 | Starter $29/monthCheapest $29 / year Includes
| Advanced $85/month $7 / year Includes
|
| Tier 3 | ProPopular $99/monthCheapest $99 / year Includes
| Expert $132/month $11 / year Includes
|
| Tier 4 | Business $199/monthCheapest $199 / year Includes
| - |
| Tier 5 | Enterprise Custom pricing Includes
| - |
← Swipe to compare plans →
Ready to get started? Try either tool free — no credit card required.
What Reviewers Say
Frequently Asked Questions: Gladly vs Intercom
Which is cheaper, Gladly or Intercom?
How many pricing plans does Gladly have vs Intercom?
Does Gladly or Intercom offer a free plan?
Can I save money by paying annually for Gladly or Intercom?
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Does Gladly or Intercom offer custom enterprise pricing?
How do Gladly and Intercom compare for Customer Support?
Sources
- Gladly Official Pricing- Vendor pricing page
- Intercom Official Pricing- Vendor pricing page
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