Gladly vs Papercups: Pricing Comparison 2026
Side-by-side pricing comparison of Gladly and Papercups. See all plans, features, and costs at a glance.
Bottom line: Both Gladly and Papercups offer free plans. Gladly has 5 pricing tiers while Papercups has 1.
Last updated: July 2, 2026
Gladly - Gladly offers a free plan, offers 5 tiers vs 1.
Gladly vs Papercups: Quick Pricing Facts
| Feature | Gladly | Papercups |
|---|---|---|
| Starting Price | $29/mo | Custom pricing |
| Number of Plans | 5 | 1 |
| Free Tier | Yes | Yes |
| Pricing Model | per-seat | open-source |
| Annual Discount | N/A | N/A |
Gladly and Papercups are both priced at $29/mo, making them equally accessible Customer Support tools. Together they offer 6 pricing plans with 17 features compared, so the best choice comes down to which features match your needs.
Both tools offer free plans, making them accessible for teams on a budget. Gladly uses per-seat pricing while Papercups uses open-source pricing, which may affect your total cost at scale.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Gladly Try free |  Papercups Try free |
|---|---|---|
| Tier 1 | ||
| Tier 2 | Starter $29/monthCheapest $29 / year Includes
| - |
| Tier 3 | ProPopular $99/monthCheapest $99 / year Includes
| - |
| Tier 4 | Business $199/monthCheapest $199 / year Includes
| - |
| Tier 5 | Enterprise Custom pricing Includes
| - |
← Swipe to compare plans →
Ready to get started? Try either tool free — no credit card required.
Frequently Asked Questions: Gladly vs Papercups
How many pricing plans does Gladly have vs Papercups?
Does Gladly or Papercups offer a free plan?
Can I save money by paying annually for Gladly or Papercups?
What is the most popular Gladly plan?
Does Gladly or Papercups offer custom enterprise pricing?
What pricing models do Gladly and Papercups use?
How do Gladly and Papercups compare for Customer Support?
Sources
- Gladly Official Pricing- Vendor pricing page
- Papercups Official Pricing- Vendor pricing page
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