Gladly vs Tawk.to: Pricing Comparison 2026
Side-by-side pricing comparison of Gladly and Tawk.to. See all plans, features, and costs at a glance.
Bottom line: Both Gladly and Tawk.to offer free plans. Gladly has 5 pricing tiers while Tawk.to has 1.
Last updated: March 16, 2026
Gladly vs Tawk.to: Quick Pricing Facts
| Feature | Gladly | Tawk.to |
|---|---|---|
| Starting Price | $29/mo | Custom pricing |
| Number of Plans | 5 | 1 |
| Free Tier | Yes | Yes |
| Pricing Model | per-seat | freemium |
| Annual Discount | N/A | N/A |
Gladly and Tawk.to are both priced at $29/mo, making them equally accessible Customer Support tools. Together they offer 6 pricing plans with 20 features compared, so the best choice comes down to which features match your needs.
Both tools offer free plans, making them accessible for teams on a budget. Gladly uses per-seat pricing while Tawk.to uses freemium pricing, which may affect your total cost at scale.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Gladly Try it free |  Tawk.to Try it free |
|---|---|---|
| Tier 1 | Forever Free $0/monthCheapest Includes
| |
| Tier 2 | Starter $29/monthCheapest $29 / year Includes
| — |
| Tier 3 | ProPopular $99/monthCheapest $99 / year Includes
| — |
| Tier 4 | Business $199/monthCheapest $199 / year Includes
| — |
| Tier 5 | Enterprise Custom pricing Includes
| — |
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Gladly
Gladly offers a free plan, offers 5 tiers vs 1.
Based on pricing data only. Review the full comparison below for your specific needs.
Best value: Gladly
Try Gladly freeWhich Should You Choose?
Choose Gladly if:
- •You prefer Gladly's free tier features—Basic features, Limited support
- •You need 5 pricing tiers for flexible team sizing—more options mean less overpaying for features you don't need
- •You want more features built-in—Gladly offers 10 additional features across its plans
- •Your team needs custom enterprise pricing—Gladly offers negotiated terms for large deployments
Choose Tawk.to if:
- •You prefer Tawk.to's free tier features—Live Chat Software, Email Ticketing System
- •You prioritize Tawk.to's user experience and interface over price (both tools are similarly priced)
- •Tawk.to's freemium pricing lets you match exact team size without tier gaps
Both Gladly and Tawk.to offer free plans [1], eliminating cost barriers for evaluation. This means you can test both tools thoroughly with your actual workflows before any financial commitment. The free tiers differ in scope: Gladly includes 2 features, while Tawk.to includes 5 features. Evaluate which free tier matches your evaluation needs before deciding to upgrade. Your best approach is to activate both free trials and evaluate which tool's workflow, integrations, and user experience align better with your team's needs before committing to paid plans.
Frequently Asked Questions: Gladly vs Tawk.to
How many pricing plans does Gladly have vs Tawk.to?
Does Gladly or Tawk.to offer a free plan?
Can I save money by paying annually for Gladly or Tawk.to?
What is the most popular Gladly plan?
Does Gladly or Tawk.to offer custom enterprise pricing?
What pricing models do Gladly and Tawk.to use?
How do Gladly and Tawk.to compare for Customer Support?
Sources
- Gladly Official Pricing— Vendor pricing page
- Tawk.to Official Pricing— Vendor pricing page
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