Gladly vs UserVoice: Pricing Comparison 2026
Side-by-side pricing comparison of Gladly and UserVoice. See all plans, features, and costs at a glance.
Bottom line: Gladly starts at $29/mo, making it $1304/mo cheaper than UserVoice ($1333.33/mo). Gladly offers a free plan.
Last updated: March 16, 2026
Gladly vs UserVoice: Quick Pricing Facts
| Feature | Gladly | UserVoice |
|---|---|---|
| Starting Price | $29/mo | $1333.33/mo |
| Number of Plans | 5 | 1 |
| Free Tier | Yes | No |
| Pricing Model | per-seat | flat |
| Annual Discount | N/A | N/A |
Gladly is the more affordable option, starting at $29/mo compared to UserVoice's $1333.33/mo. Both are Customer Support tools with 6 combined pricing plans and 24 features compared.
Gladly stands out with a free plan for getting started. Gladly uses per-seat pricing while UserVoice uses flat pricing, which may affect your total cost at scale.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Gladly Try it free |  UserVoice Try it free |
|---|---|---|
| Tier 1 | Enterprise $1333/month $1333 / year Includes
| |
| Tier 2 | Starter $29/monthCheapest $29 / year Includes
| — |
| Tier 3 | ProPopular $99/monthCheapest $99 / year Includes
| — |
| Tier 4 | Business $199/monthCheapest $199 / year Includes
| — |
| Tier 5 | Enterprise Custom pricing Includes
| — |
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Gladly
Gladly offers a free plan, starts at $1304.33/mo lower ($29/mo vs $1333.33/mo), offers 5 tiers vs 1.
Based on pricing data only. Review the full comparison below for your specific needs.
Best value: Gladly
Try Gladly freeWhich Should You Choose?
Choose Gladly if:
- •You want lower per-user costs—Gladly starts at $29/mo, saving $1304.33/mo compared to UserVoice at $1333.33/mo
- •You need a free plan with Basic features, Limited support—Gladly offers no-cost access with no credit card required
- •You need 5 pricing tiers for flexible team sizing—more options mean less overpaying for features you don't need
- •You want more features built-in—Gladly offers 6 additional features across its plans
Choose UserVoice if:
- •UserVoice's flat pricing lets you match exact team size without tier gaps
- •You value UserVoice's specific feature progression from free to advanced tier levels
- •UserVoice's approach to Customer Support reflects how modern teams actually use these tools
Gladly is the more affordable choice [1], starting at $29/mo compared to UserVoice's $1333.33/mo. For a 50-person team on paid plans, this translates to Gladly saving approximately $65217/month. Gladly offers 5 pricing tiers compared to UserVoice's 1, giving you more granular control over scaling costs as your team grows. Across all tiers, Gladly provides 15 total features versus 9 for UserVoice, offering a richer feature set depending on your specific needs. The pricing math favors Gladly for most team sizes. UserVoice becomes worth the premium only when its differentiating features are central to your workflow.
Frequently Asked Questions: Gladly vs UserVoice
Which is cheaper, Gladly or UserVoice?
How many pricing plans does Gladly have vs UserVoice?
Does Gladly or UserVoice offer a free plan?
Can I save money by paying annually for Gladly or UserVoice?
What is the most popular Gladly plan?
Does Gladly or UserVoice offer custom enterprise pricing?
What pricing models do Gladly and UserVoice use?
Sources
- Gladly Official Pricing— Vendor pricing page
- UserVoice Official Pricing— Vendor pricing page
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