Zendesk vs Zoho Desk: Pricing Comparison 2026
Side-by-side pricing comparison of Zendesk and Zoho Desk. See all plans, features, and costs at a glance.
Bottom line: Zoho Desk starts at $7/mo, making it $12/mo cheaper than Zendesk ($19/mo). Zoho Desk offers a free plan.
Last updated: August 31, 2026
Zoho Desk - Zoho Desk offers a free plan, starts at $12/mo lower ($7/mo vs $19/mo).
Zendesk vs Zoho Desk: Quick Pricing Facts
| Feature | Zendesk | Zoho Desk |
|---|---|---|
| Starting Price | $19/mo | $7/mo |
| Number of Plans | 10 | 5 |
| Free Tier | No | Yes |
| Pricing Model | per-seat | per-seat |
| Annual Discount | N/A | N/A |
Zoho Desk is the more affordable option, starting at $7/mo compared to Zendesk's $19/mo. Both are Customer Support tools with 15 combined pricing plans and 63 features compared. At comparable tiers, the monthly price difference is $92.
Zoho Desk stands out with a free plan for getting started.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Zendesk Try free |  Zoho Desk Try freeAffiliate |
|---|---|---|
| Tier 1 | MonthlyAnnual20% off annual Custom pricing | Free $0/monthCheapest Includes
|
| Tier 2 | Support Team $19/month Includes
| Express $7/monthCheapest $7 / year Includes
|
| Tier 3 | Suite Team $55/month Includes
| Standard $14/monthCheapest $14 / year Includes
|
| Tier 4 | Suite ProfessionalPopular $115/month Includes
| ProfessionalPopular $23/monthCheapest $23 / year Includes
|
| Tier 5 | Suite Enterprise + Copilot Custom pricing Includes
| Enterprise $40/monthCheapest $40 / year Includes
|
| Tier 6 | Copilot $50/monthCheapest | - |
| Tier 7 | Workforce Engagement Bundle $50/monthCheapest | - |
| Tier 8 | Contact Center $83/monthCheapest | - |
| Tier 9 | How can we help? Contact us. Custom pricing | - |
| Tier 10 | Terms of Use Custom pricing | - |
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Sources
- Zendesk Official Pricing- Vendor pricing page
- Zoho Desk Official Pricing- Vendor pricing page
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