Skip to main content
CompareTiers
Auto-generated comparison. Editorial verdict in progress.
Customer Support

Groove HQ vs Olark: Pricing Comparison 2026

Side-by-side pricing comparison of Groove HQ and Olark. See all plans, features, and costs at a glance.

Bottom line: Groove HQ starts at $0.5/mo, making it $29/mo cheaper than Olark ($29/mo). Groove HQ offers a free plan.

Last updated: July 6, 2026

Data compiled by Arthur Jacquemin
Updated July 6, 2026
Try Groove HQ freeTry Olark free
Best Value

Groove HQ - Groove HQ offers a free plan, starts at $28.5/mo lower ($0.5/mo vs $29/mo), offers 3 tiers vs 2.

Groove HQ vs Olark: Quick Pricing Facts

FeatureGroove HQOlark
Starting Price$0.5/mo$29/mo
Number of Plans32
Free TierYesNo
Pricing Modelper-seatper-seat
Annual DiscountN/AN/A

Groove HQ is the more affordable option, starting at $0.5/mo compared to Olark's $29/mo. Both are Customer Support tools with 5 combined pricing plans and 34 features compared.

Groove HQ stands out with a free plan for getting started.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Groove HQ
Groove HQ
Try free
Olark
Tier 1
Fully Featured Support Platform
$0/monthCheapest
Includes
  • Shared inbox & ticketing
  • Email & live chat
  • Knowledge base
  • Macros & saved replies
  • Standard reporting
Start with Fully Featured Support Platform
Olark Standard
$29/month
Includes
  • Customizable chatbox
  • Advanced reporting
  • Agent groups
  • Targeted chat
  • Basic integrations
  • Comprehensive security
  • Email and chat support
  • Built in WCAG 2.1 AA accessibility certification
Start with Olark Standard
Tier 2
AI-First SupportPopular
$1/monthCheapest
Includes
  • Resolutions
  • Upsell Opportunities
  • Churn Detection
  • Article Creation
  • Feature Flags
  • Support Intelligence
  • API & advanced integrations
Start with AI-First Support
Olark Pro
Custom pricing
Includes
  • Powerful chatbots, AI & automation
  • All Powerups included
  • Dedicated account manager
  • Live training
  • Professional services including legal and procurement
  • Video chat, SMS, or call us for help
  • Custom chat routing
  • First priority in our support queue
Start with Olark Pro
Tier 3
Enterprise
Custom pricing
Includes
  • Custom outcome bundles
  • SSO / SAML & SCIM
  • Custom DPA & data residency
  • Uptime SLA & priority routing
  • Dedicated success manager
  • White-glove migration
Start with Enterprise
-

← Swipe to compare plans →

Ready to get started? Try either tool free — no credit card required.

Try Groove HQ freeFree plan availableTry Olark freeFrom $29/mo
Find the best deal for your team
Answer 2 quick questions and we'll help you choose the right plan

Groove HQ

View all Groove HQ plans

Olark

Live chat software for sales and customer support

View all Olark plans

Frequently Asked Questions: Groove HQ vs Olark

Which is cheaper, Groove HQ or Olark?
As of August 2026, Groove HQ starts at a lower price point. Groove HQ starts at $0.5/mo while Olark starts at $29/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Groove HQ have vs Olark?
Groove HQ offers 3 pricing plans, while Olark offers 2 plans. More plans typically means more flexibility to match your exact needs and budget.
Does Groove HQ or Olark offer a free plan?
Groove HQ offers a free plan, while Olark does not. If budget is a concern, Groove HQ lets you get started at no cost.
What is the most popular Groove HQ plan?
The AI-First Support plan is Groove HQ's most popular tier, priced at $0.5/mo. Key features include Resolutions, Upsell Opportunities, Churn Detection.
Does Groove HQ or Olark offer custom enterprise pricing?
Yes, both Groove HQ and Olark offer custom enterprise pricing tiers with quote-based pricing. Contact each vendor for a tailored quote.
How do Groove HQ and Olark compare for Customer Support?
Both Groove HQ and Olark are Customer Support tools. Groove HQ offers 3 plans starting at $0.5/mo, while Olark offers 2 plans starting at $29/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.
AI Recommendations

Sources

  1. Groove HQ Official Pricing- Vendor pricing page
  2. Olark Official Pricing- Vendor pricing page

Related Articles

Best Customer Support for Agencies (2026)

Compare customer support pricing for agencies: Canny ($19/mo), Chatwoot ($19/mo), Crisp (Free). Hand-picked tools that fit teams of 10-50 people.

Best Customer Support for Enterprise (2026)

Compare customer support pricing for enterprise: Canny ($19/mo), Chatwoot ($19/mo), Crisp (Free). Hand-picked tools that fit teams of 100+ people.

Best Customer Support for Small Teams (2026)

Compare customer support pricing for small teams: Canny ($19/mo), Chatwoot ($19/mo), Crisp (Free). Hand-picked tools that fit teams of 2-10 people.

Track Price Changes

Get notified when pricing changes for these tools.

See all Groove HQ alternativesSee all Olark alternativesCustomer SupportCompare more tools