Skip to main content
CompareTiers
Auto-generated comparison. Editorial verdict in progress.
Customer Support

Groove vs Groove HQ: Pricing Comparison 2026

Side-by-side pricing comparison of Groove and Groove HQ. See all plans, features, and costs at a glance.

Bottom line: Both Groove and Groove HQ offer free plans. Groove has 3 pricing tiers while Groove HQ has 3.

Last updated: July 2, 2026

Data compiled by Arthur Jacquemin
Updated July 2, 2026
Try Groove freeTry Groove HQ free

Groove vs Groove HQ: Quick Pricing Facts

FeatureGrooveGroove HQ
Starting Price$0.5/mo$0.5/mo
Number of Plans33
Free TierYesYes
Pricing Modelper-seatper-seat
Annual DiscountN/AN/A

Groove and Groove HQ are both priced at $0.5/mo, making them equally accessible Customer Support tools. Together they offer 6 pricing plans with 36 features compared, so the best choice comes down to which features match your needs.

Both tools offer free plans, making them accessible for teams on a budget.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Groove
Groove
Try free
Groove HQ
Groove HQ
Try free
Tier 1
Fully Featured Support Platform
$0/monthCheapest
Includes
  • Shared inbox & ticketing
  • Email & live chat
  • Knowledge base
  • Macros & saved replies
  • Standard reporting
Start with Fully Featured Support Platform
Fully Featured Support Platform
$0/monthCheapest
Includes
  • Shared inbox & ticketing
  • Email & live chat
  • Knowledge base
  • Macros & saved replies
  • Standard reporting
Start with Fully Featured Support Platform
Tier 2
AI-First SupportPopular
$1/monthCheapest
Includes
  • Resolutions
  • Upsell Opportunities
  • Churn Detection
  • Article Creation
  • Feature Flags
  • Support Intelligence
  • API & advanced integrations
Start with AI-First Support
AI-First SupportPopular
$1/monthCheapest
Includes
  • Resolutions
  • Upsell Opportunities
  • Churn Detection
  • Article Creation
  • Feature Flags
  • Support Intelligence
  • API & advanced integrations
Start with AI-First Support
Tier 3
Enterprise
Custom pricing
Includes
  • Custom outcome bundles
  • SSO / SAML & SCIM
  • Custom DPA & data residency
  • Uptime SLA & priority routing
  • Dedicated success manager
  • White-glove migration
Start with Enterprise
Enterprise
Custom pricing
Includes
  • Custom outcome bundles
  • SSO / SAML & SCIM
  • Custom DPA & data residency
  • Uptime SLA & priority routing
  • Dedicated success manager
  • White-glove migration
Start with Enterprise

← Swipe to compare plans →

Ready to get started? Try either tool free — no credit card required.

Try Groove freeFree plan availableTry Groove HQ freeFree plan available
Find the best deal for your team
Answer 2 quick questions and we'll help you choose the right plan

Groove

Simple helpdesk software for small businesses

View all Groove plans

Groove HQ

View all Groove HQ plans

Frequently Asked Questions: Groove vs Groove HQ

Which is cheaper, Groove or Groove HQ?
As of August 2026, both Groove and Groove HQ start at the same price of $0.5/mo. Compare their features at each tier to determine which offers better value for your needs.
How many pricing plans does Groove have vs Groove HQ?
Groove offers 3 pricing plans, while Groove HQ offers 3 plans. More plans typically means more flexibility to match your exact needs and budget.
Does Groove or Groove HQ offer a free plan?
Yes, both Groove and Groove HQ offer free plans. Compare the feature limits of each free tier to see which better fits your use case before upgrading.
What is the most popular Groove plan?
The AI-First Support plan is Groove's most popular tier, priced at $0.5/mo. Key features include Resolutions, Upsell Opportunities, Churn Detection.
What is the most popular Groove HQ plan?
The AI-First Support plan is Groove HQ's most popular tier, priced at $0.5/mo. Key features include Resolutions, Upsell Opportunities, Churn Detection.
Does Groove or Groove HQ offer custom enterprise pricing?
Yes, both Groove and Groove HQ offer custom enterprise pricing tiers with quote-based pricing. Contact each vendor for a tailored quote.
How do Groove and Groove HQ compare for Customer Support?
Both Groove and Groove HQ are Customer Support tools. Groove offers 3 plans starting at $0.5/mo, while Groove HQ offers 3 plans starting at $0.5/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.
AI Recommendations

Sources

  1. Groove Official Pricing- Vendor pricing page
  2. Groove HQ Official Pricing- Vendor pricing page

Related Articles

Best Customer Support for Agencies (2026)

Compare customer support pricing for agencies: Canny ($19/mo), Chatwoot ($19/mo), Crisp (Free). Hand-picked tools that fit teams of 10-50 people.

Best Customer Support for Enterprise (2026)

Compare customer support pricing for enterprise: Canny ($19/mo), Chatwoot ($19/mo), Crisp (Free). Hand-picked tools that fit teams of 100+ people.

Best Customer Support for Small Teams (2026)

Compare customer support pricing for small teams: Canny ($19/mo), Chatwoot ($19/mo), Crisp (Free). Hand-picked tools that fit teams of 2-10 people.

Track Price Changes

Get notified when pricing changes for these tools.

See all Groove alternativesSee all Groove HQ alternativesCustomer SupportCompare more tools