Hiver vs Intercom: Pricing Comparison 2026
Side-by-side pricing comparison of Hiver and Intercom. See all plans, features, and costs at a glance.
Bottom line: Hiver starts at $25/mo, making it $4/mo cheaper than Intercom ($29/mo). Hiver offers a free plan.
Last updated: March 16, 2026
Hiver vs Intercom: Quick Pricing Facts
| Feature | Hiver | Intercom |
|---|---|---|
| Starting Price | $25/mo | $29/mo |
| Number of Plans | 4 | 3 |
| Free Tier | Yes | No |
| Pricing Model | per-seat | per-seat |
| Annual Discount | N/A | N/A |
Hiver is the more affordable option, starting at $25/mo compared to Intercom's $29/mo. Both are Customer Support tools with 7 combined pricing plans and 57 features compared.
Hiver stands out with a free plan for getting started.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Hiver Try it free |  Intercom Try it free |
|---|---|---|
| Tier 1 | Free $0/monthCheapest Includes
| Essential $29/month $2 / year Includes
|
| Tier 2 | GrowthPopular $25/monthCheapest $25 / year Includes
| Advanced $85/month $7 / year Includes
|
| Tier 3 | Pro $65/monthCheapest $65 / year Includes
| Expert $132/month $11 / year Includes
|
| Tier 4 | Elite $105/monthCheapest $105 / year Includes
| — |
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What Reviewers Say
Hiver
Hiver offers a free plan, starts at $4/mo lower ($25/mo vs $29/mo), offers 4 tiers vs 3.
Based on pricing data only. Review the full comparison below for your specific needs.
Best value: Hiver
Try Hiver freeWhich Should You Choose?
Choose Hiver if:
- •You want lower per-user costs—Hiver starts at $25/mo, saving $4/mo compared to Intercom at $29/mo
- •You need a free plan with Ticketing and support channels, Email, Live Chat & Knowledge Base—Hiver offers no-cost access with no credit card required
- •You need 4 pricing tiers for flexible team sizing—more options mean less overpaying for features you don't need
- •You want more features built-in—Hiver offers 21 additional features across its plans
Choose Intercom if:
- •You prioritize Intercom's user experience and interface over price (both tools are similarly priced)
- •Intercom's 3-tier per-seat structure gives clearer cost visibility for budget planning
- •Intercom's focused feature set keeps your team in control without tool bloat
Hiver is the more affordable choice [1], starting at $25/mo compared to Intercom's $29/mo. For a 50-person team on paid plans, this translates to Hiver saving approximately $200/month. Hiver offers 4 pricing tiers compared to Intercom's 3, giving you more granular control over scaling costs as your team grows. Across all tiers, Hiver provides 39 total features versus 18 for Intercom, offering a richer feature set depending on your specific needs. If controlling SaaS spend is a priority, Hiver offers the better cost-to-value ratio. Consider Intercom only if its unique capabilities directly address a gap Hiver cannot fill.
Frequently Asked Questions: Hiver vs Intercom
Which is cheaper, Hiver or Intercom?
How many pricing plans does Hiver have vs Intercom?
Does Hiver or Intercom offer a free plan?
Can I save money by paying annually for Hiver or Intercom?
What is the most popular Hiver plan?
How do Hiver and Intercom compare for Customer Support?
Sources
- Hiver Official Pricing— Vendor pricing page
- Intercom Official Pricing— Vendor pricing page
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