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Customer Support

Hiver vs Tawk.to: Pricing Comparison 2026

Side-by-side pricing comparison of Hiver and Tawk.to. See all plans, features, and costs at a glance.

Bottom line: Both Hiver and Tawk.to offer free plans. Hiver has 4 pricing tiers while Tawk.to has 1.

Last updated: July 2, 2026

Data compiled by Arthur Jacquemin
Updated July 2, 2026
Try Hiver freeTry Tawk.to freeUpdated this monthUpdated this month
Best Value

Hiver - Hiver offers a free plan, offers 4 tiers vs 1.

Hiver vs Tawk.to: Quick Pricing Facts

FeatureHiverTawk.to
Starting Price$25/moCustom pricing
Number of Plans41
Free TierYesYes
Pricing Modelper-seatfreemium
Annual DiscountN/AN/A

Hiver and Tawk.to are both priced at $25/mo, making them equally accessible Customer Support tools. Together they offer 5 pricing plans with 48 features compared, so the best choice comes down to which features match your needs.

Both tools offer free plans, making them accessible for teams on a budget. Hiver uses per-seat pricing while Tawk.to uses freemium pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Hiver
Tawk.to
Tawk.to
Try free
Tier 1
FREE
$0/monthCheapest
Includes
  • Email & Knowledge Base
  • Shared Inboxes
  • Collaboration
  • Views
  • Out of Office
  • Slack
  • Help center
  • 24*7 email and live chat support
Start with FREE
Forever Free
$0/monthCheapest
Includes
  • Live Chat Software
  • Email Ticketing System
  • Hosted Knowledge Base
  • CRM
  • Chat Pages
Start with Forever Free
Tier 2
GROWTH
$25/monthCheapest
Includes
  • AI Compose
  • AI Summarizer
  • Internal Knowledge Base
  • Followers & Collision Alerts
  • Custom Fields
  • Linked Conversations
  • Approvals
  • Automatic Assignment
  • Rule-based Automations
  • Analytics for Conversations
  • Basic integrations
Start with GROWTH
-
Tier 3
PRO
$55/monthCheapest
Includes
  • AI Agents
  • AI Copilot
  • Customer Portal
  • SLA & Business hours
  • CSAT Surveys
  • Load-balanced assignment
  • CSAT & SLA-based workflows
  • CSAT & Sentiment Reports
  • Reports on Users, Tags & SLA
  • Custom Reports
  • Premium integrations
  • Onboarding assistance
Start with PRO
-
Tier 4
ELITE
$85/monthCheapest
Includes
  • AI Agents
  • AI Copilot
  • AI QA
  • AI Insights COMING SOON
  • Skill-based routing
  • Custom Objects
  • Individual to Shared Inbox rules
  • Custom Roles
  • HIPAA compliance
  • OKTA SSO integration
  • Additional success services
  • Custom build hours
Start with ELITE
-

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Hiver

Gmail-based helpdesk for customer support teams

View all Hiver plans

Tawk.to

Free live chat and customer communication platform

View all Tawk.to plans

Frequently Asked Questions: Hiver vs Tawk.to

How many pricing plans does Hiver have vs Tawk.to?
Hiver offers 4 pricing plans, while Tawk.to offers 1 plan. More plans typically means more flexibility to match your exact needs and budget.
Does Hiver or Tawk.to offer a free plan?
Yes, both Hiver and Tawk.to offer free plans. Compare the feature limits of each free tier to see which better fits your use case before upgrading.
What pricing models do Hiver and Tawk.to use?
Hiver uses a per-seat pricing model, while Tawk.to uses freemium pricing. The right model depends on your team size and usage patterns.
How do Hiver and Tawk.to compare for Customer Support?
Both Hiver and Tawk.to are Customer Support tools. Hiver offers 4 plans starting at $25/mo, while Tawk.to offers 1 plan starting at Custom pricing. Review the feature breakdowns above to see which better fits your Customer Support needs.
AI Recommendations

Sources

  1. Hiver Official Pricing- Vendor pricing page
  2. Tawk.to Official Pricing- Vendor pricing page

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