Hiver vs UserVoice: Pricing Comparison 2026
Side-by-side pricing comparison of Hiver and UserVoice. See all plans, features, and costs at a glance.
Bottom line: Hiver starts at $25/mo, making it $1308/mo cheaper than UserVoice ($1333.33/mo). Hiver offers a free plan.
Last updated: March 16, 2026
Hiver vs UserVoice: Quick Pricing Facts
| Feature | Hiver | UserVoice |
|---|---|---|
| Starting Price | $25/mo | $1333.33/mo |
| Number of Plans | 4 | 1 |
| Free Tier | Yes | No |
| Pricing Model | per-seat | flat |
| Annual Discount | N/A | N/A |
Hiver is the more affordable option, starting at $25/mo compared to UserVoice's $1333.33/mo. Both are Customer Support tools with 5 combined pricing plans and 48 features compared.
Hiver stands out with a free plan for getting started. Hiver uses per-seat pricing while UserVoice uses flat pricing, which may affect your total cost at scale.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Hiver Try it free |  UserVoice Try it free |
|---|---|---|
| Tier 1 | Free $0/monthCheapest Includes
| Enterprise $1333/month $1333 / year Includes
|
| Tier 2 | GrowthPopular $25/monthCheapest $25 / year Includes
| — |
| Tier 3 | Pro $65/monthCheapest $65 / year Includes
| — |
| Tier 4 | Elite $105/monthCheapest $105 / year Includes
| — |
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Hiver
Hiver offers a free plan, starts at $1308.33/mo lower ($25/mo vs $1333.33/mo), offers 4 tiers vs 1.
Based on pricing data only. Review the full comparison below for your specific needs.
Best value: Hiver
Try Hiver freeWhich Should You Choose?
Choose Hiver if:
- •You want lower per-user costs—Hiver starts at $25/mo, saving $1308.33/mo compared to UserVoice at $1333.33/mo
- •You need a free plan with Ticketing and support channels, Email, Live Chat & Knowledge Base—Hiver offers no-cost access with no credit card required
- •You need 4 pricing tiers for flexible team sizing—more options mean less overpaying for features you don't need
- •You want more features built-in—Hiver offers 30 additional features across its plans
Choose UserVoice if:
- •You want UserVoice's approach to incremental feature unlocking across its 1 pricing tier
- •UserVoice's focused feature set keeps your team in control without tool bloat
- •Your Customer Support team's workflow matches UserVoice's feature organization more naturally
Hiver is the more affordable choice [1], starting at $25/mo compared to UserVoice's $1333.33/mo. For a 50-person team on paid plans, this translates to Hiver saving approximately $65417/month. Hiver offers 4 pricing tiers compared to UserVoice's 1, giving you more granular control over scaling costs as your team grows. Across all tiers, Hiver provides 39 total features versus 9 for UserVoice, offering a richer feature set depending on your specific needs. If controlling SaaS spend is a priority, Hiver offers the better cost-to-value ratio. Consider UserVoice only if its unique capabilities directly address a gap Hiver cannot fill.
Frequently Asked Questions: Hiver vs UserVoice
Which is cheaper, Hiver or UserVoice?
How many pricing plans does Hiver have vs UserVoice?
Does Hiver or UserVoice offer a free plan?
Can I save money by paying annually for Hiver or UserVoice?
What is the most popular Hiver plan?
What pricing models do Hiver and UserVoice use?
How do Hiver and UserVoice compare for Customer Support?
Sources
- Hiver Official Pricing— Vendor pricing page
- UserVoice Official Pricing— Vendor pricing page
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