Intercom vs LiveChat: Pricing Comparison 2026
Side-by-side pricing comparison of Intercom and LiveChat. See all plans, features, and costs at a glance.
Bottom line: LiveChat starts at $19/mo, making it $10/mo cheaper than Intercom ($29/mo). Neither offers a free plan.
Last updated: March 16, 2026
Intercom vs LiveChat: Quick Pricing Facts
| Feature | Intercom | LiveChat |
|---|---|---|
| Starting Price | $29/mo | $19/mo |
| Number of Plans | 3 | 4 |
| Free Tier | No | No |
| Pricing Model | per-seat | per-seat |
| Annual Discount | N/A | N/A |
LiveChat is the more affordable option, starting at $19/mo compared to Intercom's $29/mo. Both are Customer Support tools with 7 combined pricing plans and 51 features compared.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Intercom Try it free |  LiveChat Try it free |
|---|---|---|
| Tier 1 | Essential $29/month $2 / year Includes
| Starter $19/monthCheapest Includes
|
| Tier 2 | Advanced $85/month $7 / year Includes
| Team $49/monthCheapest Includes
|
| Tier 3 | Expert $132/month $11 / year Includes
| Business $79/monthCheapest Includes
|
| Tier 4 | — | Enterprise Custom pricing Includes
|
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What Reviewers Say
LiveChat
LiveChat starts at $10/mo lower ($19/mo vs $29/mo), offers 4 tiers vs 3.
Based on pricing data only. Review the full comparison below for your specific needs.
Best value: LiveChat
Try LiveChat freeWhich Should You Choose?
Choose Intercom if:
- •You want Intercom's approach to incremental feature unlocking across its 3 pricing tiers
- •Intercom's focused feature set keeps your team in control without tool bloat
- •Your Customer Support team's workflow matches Intercom's feature organization more naturally
Choose LiveChat if:
- •You want lower per-user costs—LiveChat starts at $19/mo, saving $10/mo compared to Intercom at $29/mo
- •You need 4 pricing tiers for flexible team sizing—more options mean less overpaying for features you don't need
- •You want more features built-in—LiveChat offers 15 additional features across its plans
- •Your team needs custom enterprise pricing—LiveChat offers negotiated terms for large deployments
LiveChat is the more affordable choice [1], starting at $19/mo compared to Intercom's $29/mo. For a 50-person team on paid plans, this translates to LiveChat saving approximately $500/month. LiveChat offers 4 pricing tiers compared to Intercom's 3, giving you more granular control over scaling costs as your team grows. Across all tiers, LiveChat provides 33 total features versus 18 for Intercom, offering a richer feature set depending on your specific needs. If controlling SaaS spend is a priority, LiveChat offers the better cost-to-value ratio. Consider Intercom only if its unique capabilities directly address a gap LiveChat cannot fill.
Frequently Asked Questions: Intercom vs LiveChat
Which is cheaper, Intercom or LiveChat?
How many pricing plans does Intercom have vs LiveChat?
Can I save money by paying annually for Intercom or LiveChat?
Does Intercom or LiveChat offer custom enterprise pricing?
How do Intercom and LiveChat compare for Customer Support?
Sources
- Intercom Official Pricing— Vendor pricing page
- LiveChat Official Pricing— Vendor pricing page
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