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Customer Support

Intercom vs Olark: Pricing Comparison 2026

Side-by-side pricing comparison of Intercom and Olark. See all plans, features, and costs at a glance.

Bottom line: Olark starts at $29/mo, making it $70/mo cheaper than Intercom ($99/mo). Neither offers a free plan.

Last updated: August 24, 2026

Data compiled by Arthur Jacquemin
Updated August 24, 2026
Best Value

Olark - Olark starts at $70/mo lower ($29/mo vs $99/mo).

Intercom vs Olark: Quick Pricing Facts

FeatureIntercomOlark
Starting Price$99/mo$29/mo
Number of Plans32
Free TierNoNo
Pricing Modelper-seatper-seat
Annual DiscountN/AN/A

Olark is the more affordable option, starting at $29/mo compared to Intercom's $99/mo. Both are Customer Support tools with 5 combined pricing plans and 16 features compared.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Intercom
Intercom
Try free
Tier 1
Pro
$99/month
Olark Standard
$29/monthCheapest
Includes
  • Customizable chatbox
  • Advanced reporting
  • Agent groups
  • Targeted chat
  • Basic integrations
  • Comprehensive security
  • Email and chat support
  • Built in WCAG 2.1 AA accessibility certification
Tier 2
Copilot
Custom pricing
Olark Pro
Custom pricing
Includes
  • Powerful chatbots, AI & automation
  • All Powerups included
  • Dedicated account manager
  • Live training
  • Professional services including legal and procurement
  • Video chat, SMS, or call us for help
  • Custom chat routing
  • First priority in our support queue
Tier 3
Proactive Support Plus
$99/monthCheapest
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Intercom

AI-powered customer messaging and support platform

View all Intercom plans

Olark

Live chat software for sales and customer support

View all Olark plans

What Reviewers Say

Frequently Asked Questions: Intercom vs Olark

Which is cheaper, Intercom or Olark?
As of August 2026, Olark starts at a lower price point. Intercom starts at $99/mo while Olark starts at $29/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Intercom have vs Olark?
Intercom offers 3 pricing plans, while Olark offers 2 plans. More plans typically means more flexibility to match your exact needs and budget.
Does Intercom or Olark offer custom enterprise pricing?
Yes, both Intercom and Olark offer custom enterprise pricing tiers with quote-based pricing. Contact each vendor for a tailored quote.
How do Intercom and Olark compare for Customer Support?
Both Intercom and Olark are Customer Support tools. Intercom offers 3 plans starting at $99/mo, while Olark offers 2 plans starting at $29/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.
AI Recommendations

Sources

  1. Intercom Official Pricing- Vendor pricing page
  2. Olark Official Pricing- Vendor pricing page

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