Intercom vs Tidio: Pricing Comparison 2026
Side-by-side pricing comparison of Intercom and Tidio. See all plans, features, and costs at a glance.
Bottom line: Tidio starts at $24.17/mo, making it $75/mo cheaper than Intercom ($99/mo). Tidio offers a free plan.
Last updated: August 31, 2026
Tidio - Tidio offers a free plan, starts at $74.83/mo lower ($24.17/mo vs $99/mo), offers 5 tiers vs 3.
Intercom vs Tidio: Quick Pricing Facts
| Feature | Intercom | Tidio |
|---|---|---|
| Starting Price | $99/mo | $24.17/mo |
| Number of Plans | 3 | 5 |
| Free Tier | No | Yes |
| Pricing Model | per-seat | freemium |
| Annual Discount | N/A | N/A |
Tidio is the more affordable option, starting at $24.17/mo compared to Intercom's $99/mo. Both are Customer Support tools with 8 combined pricing plans and 19 features compared.
Tidio stands out with a free plan for getting started. Intercom uses per-seat pricing while Tidio uses freemium pricing, which may affect your total cost at scale.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Intercom Try free |  Tidio Try free |
|---|---|---|
| Tier 1 | Pro $99/month | Free $0/monthCheapest Includes
|
| Tier 2 | Copilot Custom pricing | Starter $24/monthCheapest $24 / year Includes
|
| Tier 3 | Proactive Support Plus $99/month | Growth $49/monthCheapest $49 / year Includes
|
| Tier 4 | - | Plus $749/monthCheapest $749 / year Includes
|
| Tier 5 | - | Premium Custom pricing Includes
|
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Frequently Asked Questions: Intercom vs Tidio
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Sources
- Intercom Official Pricing- Vendor pricing page
- Tidio Official Pricing- Vendor pricing page
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