Skip to main content
Auto-generated comparison. Editorial verdict in progress.
Customer Support

LiveChat vs Pylon: Pricing Comparison 2026

Side-by-side pricing comparison of LiveChat and Pylon. See all plans, features, and costs at a glance.

Bottom line: LiveChat starts at $19/mo, making it $31/mo cheaper than Pylon ($50/mo). Neither offers a free plan.

Last updated: August 3, 2026

Data compiled by Arthur Jacquemin
Updated August 3, 2026
Try LiveChat freeTry Pylon freePrice updated yesterdayUpdated this month
Best Value

LiveChat - LiveChat starts at $31/mo lower ($19/mo vs $50/mo).

LiveChat vs Pylon: Quick Pricing Facts

FeatureLiveChatPylon
Starting Price$19/mo$50/mo
Number of Plans46
Free TierNoNo
Pricing Modelper-seatper-seat
Annual DiscountN/AN/A

LiveChat is the more affordable option, starting at $19/mo compared to Pylon's $50/mo. Both are Customer Support tools with 10 combined pricing plans and 33 features compared.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
LiveChat
LiveChat
Try free
Tier 1
Starter
$19/monthCheapest
Includes
  • Text Intelligence
  • Track up to 100 visitors
  • 1 recurring campaign
  • 60-day chat history
  • Basic widget customization
  • 24/7/365 Support
  • 1 user
Starter
$59/month
Tier 2
Team
$49/monthCheapest
Includes
  • Text Intelligence
  • Track up to 400 visitors
  • Unlimited campaigns
  • Unlimited chat history
  • Full widget customization
  • Basic reporting
  • Unlimited users
ProfessionalPopular
$89/month
Tier 3
Business
$79/monthCheapest
Includes
  • Text Intelligence
  • Track up to 1000 visitors
  • Work scheduler
  • Staffing prediction
  • On-demand reporting
  • Advanced reporting
  • Agent performance
  • SMS and Apple Messages for Business
Enterprise
$139/month
Tier 4
Enterprise
Custom pricing
Includes
  • Text Intelligence
  • Customize tracking limit
  • Support from Product Expert
  • Dedicated onboarding
  • White label chat widget
  • Software engineer support
  • Single Sign-on (SSO)
  • HIPAA Compliance
  • Alternative payment terms
  • Professional services
  • Service level agreements (SLAs)
AI Assistants
$50/monthCheapest
Tier 5
-
AI Agents
$100/monthCheapest
Tier 6
-
Account Intelligence
Custom pricing

← Swipe to compare plans →

Ready to get started? Try either tool free — no credit card required.

Find the best deal for your team
Answer 2 quick questions and we'll help you choose the right plan

LiveChat

Live chat and help desk software for customer service

View all LiveChat plans

Pylon

B2B customer support platform across Slack and email

View all Pylon plans

Frequently Asked Questions: LiveChat vs Pylon

Which is cheaper, LiveChat or Pylon?
As of August 2026, LiveChat starts at a lower price point. LiveChat starts at $19/mo while Pylon starts at $50/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does LiveChat have vs Pylon?
LiveChat offers 4 pricing plans, while Pylon offers 6 plans. More plans typically means more flexibility to match your exact needs and budget.
What is the most popular Pylon plan?
The Professional plan is Pylon's most popular tier, priced at $89/mo.
Does LiveChat or Pylon offer custom enterprise pricing?
Yes, both LiveChat and Pylon offer custom enterprise pricing tiers with quote-based pricing. Contact each vendor for a tailored quote.
How do LiveChat and Pylon compare for Customer Support?
Both LiveChat and Pylon are Customer Support tools. LiveChat offers 4 plans starting at $19/mo, while Pylon offers 6 plans starting at $50/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.
AI Recommendations

Sources

  1. LiveChat Official Pricing- Vendor pricing page
  2. Pylon Official Pricing- Vendor pricing page

Related Articles

Track Price Changes

Get notified when pricing changes for these tools.