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LiveChat vs Tawk.to: Pricing Comparison 2026

Side-by-side pricing comparison of LiveChat and Tawk.to. See all plans, features, and costs at a glance.

Bottom line: LiveChat starts at $19/mo and Tawk.to starts at Custom pricing. Compare all 5 pricing tiers side by side.

Last updated: March 16, 2026

Data compiled by Arthur Jacquemin
Updated March 16, 2026

LiveChat vs Tawk.to: Quick Pricing Facts

FeatureLiveChatTawk.to
Starting Price$19/moCustom pricing
Number of Plans41
Free TierNoYes
Pricing Modelper-seatfreemium
Annual DiscountN/AN/A

LiveChat and Tawk.to are both priced at $19/mo, making them equally accessible Customer Support tools. Together they offer 5 pricing plans with 38 features compared, so the best choice comes down to which features match your needs.

Tawk.to stands out with a free plan for getting started. LiveChat uses per-seat pricing while Tawk.to uses freemium pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
LiveChat
LiveChat
Try it free
Tier 1
Starter
$19/month
Includes
  • Text Intelligence
  • Track up to 100 visitors
  • 1 recurring campaign
  • 60-day chat history
  • Basic widget customization
  • 24/7/365 Support
  • 1 user
Start with Starter
Forever Free
$0/monthCheapest
Includes
  • Live Chat Software
  • Email Ticketing System
  • Hosted Knowledge Base
  • CRM
  • Chat Pages
Start with Forever Free
Tier 2
Team
$49/monthCheapest
Includes
  • Text Intelligence
  • Track up to 400 visitors
  • Unlimited campaigns
  • Unlimited chat history
  • Full widget customization
  • Basic reporting
  • Unlimited users
Start with Team
Tier 3
Business
$79/monthCheapest
Includes
  • Text Intelligence
  • Track up to 1000 visitors
  • Work scheduler
  • Staffing prediction
  • On-demand reporting
  • Advanced reporting
  • Agent performance
  • SMS and Apple Messages for Business
Start with Business
Tier 4
Enterprise
Custom pricing
Includes
  • Text Intelligence
  • Customize tracking limit
  • Dedicated account manager
  • Dedicated onboarding
  • White label chat widget
  • Software engineer support
  • Single Sign-on (SSO)
  • HIPAA Compliance
  • Alternative payment terms
  • Professional services
  • Service level agreements (SLAs)
Start with Enterprise

Swipe to compare plans →

LiveChat

Live chat and help desk software for customer service

View all LiveChat plans

Tawk.to

Free live chat and customer communication platform

View all Tawk.to plans

Which Should You Choose?

Choose LiveChat if:

  • You need 4 pricing tiers for flexible team sizing—more options mean less overpaying for features you don't need
  • You want more features built-in—LiveChat offers 28 additional features across its plans
  • Your team needs custom enterprise pricing—LiveChat offers negotiated terms for large deployments

Choose Tawk.to if:

  • You need a free plan with Live Chat Software, Email Ticketing System—Tawk.to offers no-cost access with no credit card required
  • You prioritize Tawk.to's user experience and interface over price (both tools are similarly priced)
  • You need predictable billing — Tawk.to's freemium model avoids surprise overages

Tawk.to offers a free plan [1], eliminating the cost barrier for evaluation, while LiveChat requires paid subscription from the start. This gives Tawk.to a significant advantage for teams with budget constraints or extended trial periods. Once you outgrow Tawk.to's free tier, upgrading to a paid plan at approximately Custom pricing provides substantial additional functionality. Compare this pricing path against LiveChat's tiering starting at $19/mo to assess total cost of ownership over 12 months. Tawk.to's 1 tier provide flexibility at different budgets, while LiveChat's 4 tiers structure may force you into higher-cost plans than necessary for your use case. If evaluation cost matters to your decision, Tawk.to is the obvious starting point with zero financial commitment. Use the free tier to validate core functionality before committing to paid plans from either tool.

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Frequently Asked Questions: LiveChat vs Tawk.to

How many pricing plans does LiveChat have vs Tawk.to?
LiveChat offers 4 pricing plans, while Tawk.to offers 1 plan. More plans typically means more flexibility to match your exact needs and budget.
Does LiveChat or Tawk.to offer a free plan?
Tawk.to offers a free plan, while LiveChat does not. If budget is a concern, Tawk.to lets you get started at no cost.
Does LiveChat or Tawk.to offer custom enterprise pricing?
LiveChat offers a custom-priced enterprise tier for larger teams. Tawk.to lists all its pricing publicly.
What pricing models do LiveChat and Tawk.to use?
LiveChat uses a per-seat pricing model, while Tawk.to uses freemium pricing. The right model depends on your team size and usage patterns.
How do LiveChat and Tawk.to compare for Customer Support?
Both LiveChat and Tawk.to are Customer Support tools. LiveChat offers 4 plans starting at $19/mo, while Tawk.to offers 1 plan starting at Custom pricing. Review the feature breakdowns above to see which better fits your Customer Support needs.

Sources

  1. LiveChat Official PricingVendor pricing page
  2. Tawk.to Official PricingVendor pricing page

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