LiveChat vs UserVoice: Pricing Comparison 2026
Side-by-side pricing comparison of LiveChat and UserVoice. See all plans, features, and costs at a glance.
Bottom line: LiveChat starts at $19/mo, making it $1314/mo cheaper than UserVoice ($1333.33/mo). Neither offers a free plan.
Last updated: March 16, 2026
LiveChat vs UserVoice: Quick Pricing Facts
| Feature | LiveChat | UserVoice |
|---|---|---|
| Starting Price | $19/mo | $1333.33/mo |
| Number of Plans | 4 | 1 |
| Free Tier | No | No |
| Pricing Model | per-seat | flat |
| Annual Discount | N/A | N/A |
LiveChat is the more affordable option, starting at $19/mo compared to UserVoice's $1333.33/mo. Both are Customer Support tools with 5 combined pricing plans and 42 features compared.
LiveChat uses per-seat pricing while UserVoice uses flat pricing, which may affect your total cost at scale.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  LiveChat Try it free |  UserVoice Try it free |
|---|---|---|
| Tier 1 | Starter $19/monthCheapest Includes
| Enterprise $1333/month $1333 / year Includes
|
| Tier 2 | Team $49/monthCheapest Includes
| — |
| Tier 3 | Business $79/monthCheapest Includes
| — |
| Tier 4 | Enterprise Custom pricing Includes
| — |
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LiveChat
LiveChat starts at $1314.33/mo lower ($19/mo vs $1333.33/mo), offers 4 tiers vs 1.
Based on pricing data only. Review the full comparison below for your specific needs.
Best value: LiveChat
Try LiveChat freeWhich Should You Choose?
Choose LiveChat if:
- •You want lower per-user costs—LiveChat starts at $19/mo, saving $1314.33/mo compared to UserVoice at $1333.33/mo
- •You need 4 pricing tiers for flexible team sizing—more options mean less overpaying for features you don't need
- •You want more features built-in—LiveChat offers 24 additional features across its plans
- •Your team needs custom enterprise pricing—LiveChat offers negotiated terms for large deployments
Choose UserVoice if:
- •UserVoice's single-tier flat structure gives clearer cost visibility for budget planning
- •UserVoice keeps its feature set lean, which means faster onboarding and less complexity
- •You need a Customer Support tool that scales with your team — UserVoice's tier progression supports that
LiveChat is the more affordable choice [1], starting at $19/mo compared to UserVoice's $1333.33/mo. For a 50-person team on paid plans, this translates to LiveChat saving approximately $65717/month. LiveChat offers 4 pricing tiers compared to UserVoice's 1, giving you more granular control over scaling costs as your team grows. Across all tiers, LiveChat provides 33 total features versus 9 for UserVoice, offering a richer feature set depending on your specific needs. If controlling SaaS spend is a priority, LiveChat offers the better cost-to-value ratio. Consider UserVoice only if its unique capabilities directly address a gap LiveChat cannot fill.
Frequently Asked Questions: LiveChat vs UserVoice
Which is cheaper, LiveChat or UserVoice?
How many pricing plans does LiveChat have vs UserVoice?
Can I save money by paying annually for LiveChat or UserVoice?
Does LiveChat or UserVoice offer custom enterprise pricing?
What pricing models do LiveChat and UserVoice use?
How do LiveChat and UserVoice compare for Customer Support?
Sources
- LiveChat Official Pricing— Vendor pricing page
- UserVoice Official Pricing— Vendor pricing page
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