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Customer Support

LiveChat vs UserVoice: Pricing Comparison 2026

Side-by-side pricing comparison of LiveChat and UserVoice. See all plans, features, and costs at a glance.

Bottom line: LiveChat starts at $19/mo, making it $1314/mo cheaper than UserVoice ($1333.33/mo). Neither offers a free plan.

Last updated: August 3, 2026

Data compiled by Arthur Jacquemin
Updated August 3, 2026
Try LiveChat freeTry UserVoice freePrice updated today
Best Value

LiveChat - LiveChat starts at $1314.33/mo lower ($19/mo vs $1333.33/mo), offers 4 tiers vs 1.

LiveChat vs UserVoice: Quick Pricing Facts

FeatureLiveChatUserVoice
Starting Price$19/mo$1333.33/mo
Number of Plans41
Free TierNoNo
Pricing Modelper-seatflat
Annual DiscountN/AN/A

LiveChat is the more affordable option, starting at $19/mo compared to UserVoice's $1333.33/mo. Both are Customer Support tools with 5 combined pricing plans and 42 features compared.

LiveChat uses per-seat pricing while UserVoice uses flat pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
LiveChat
LiveChat
Try free
UserVoice
UserVoice
Try free
Tier 1
Starter
$19/monthCheapest
Includes
  • Text Intelligence
  • Track up to 100 visitors
  • 1 recurring campaign
  • 60-day chat history
  • Basic widget customization
  • 24/7/365 Support
  • 1 user
Start with Starter
Enterprise
$1333/month
$1333 / year
Includes
  • Centralized customer feedback portal
  • Easy feedback capture tools
  • Internal and external communications suite
  • Quantitative enhancement of feedback data
  • Rich taxonomy options
  • Advanced filtering and sorting
  • Customer segmentation
  • Top tier security and compliance
  • Expert onboarding assistance
Start with Enterprise
Tier 2
Team
$49/monthCheapest
Includes
  • Text Intelligence
  • Track up to 400 visitors
  • Unlimited campaigns
  • Unlimited chat history
  • Full widget customization
  • Basic reporting
  • Unlimited users
Start with Team
-
Tier 3
Business
$79/monthCheapest
Includes
  • Text Intelligence
  • Track up to 1000 visitors
  • Work scheduler
  • Staffing prediction
  • On-demand reporting
  • Advanced reporting
  • Agent performance
  • SMS and Apple Messages for Business
Start with Business
-
Tier 4
Enterprise
Custom pricing
Includes
  • Text Intelligence
  • Customize tracking limit
  • Support from Product Expert
  • Dedicated onboarding
  • White label chat widget
  • Software engineer support
  • Single Sign-on (SSO)
  • HIPAA Compliance
  • Alternative payment terms
  • Professional services
  • Service level agreements (SLAs)
Start with Enterprise
-

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LiveChat

Live chat and help desk software for customer service

View all LiveChat plans

UserVoice

Product feedback management and feature request tracking

View all UserVoice plans

Frequently Asked Questions: LiveChat vs UserVoice

Which is cheaper, LiveChat or UserVoice?
As of August 2026, LiveChat starts at a lower price point. LiveChat starts at $19/mo while UserVoice starts at $1333.33/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does LiveChat have vs UserVoice?
LiveChat offers 4 pricing plans, while UserVoice offers 1 plan. More plans typically means more flexibility to match your exact needs and budget.
Can I save money by paying annually for LiveChat or UserVoice?
Both LiveChat and UserVoice offer annual billing options. Check each plan's yearly pricing for potential savings compared to monthly billing.
Does LiveChat or UserVoice offer custom enterprise pricing?
LiveChat offers a custom-priced enterprise tier for larger teams. UserVoice lists all its pricing publicly.
What pricing models do LiveChat and UserVoice use?
LiveChat uses a per-seat pricing model, while UserVoice uses flat pricing. The right model depends on your team size and usage patterns.
How do LiveChat and UserVoice compare for Customer Support?
Both LiveChat and UserVoice are Customer Support tools. LiveChat offers 4 plans starting at $19/mo, while UserVoice offers 1 plan starting at $1333.33/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.
AI Recommendations

Sources

  1. LiveChat Official Pricing- Vendor pricing page
  2. UserVoice Official Pricing- Vendor pricing page

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