Skip to main content
CompareTiers
Auto-generated comparison. Editorial verdict in progress.
Customer Support

Missive vs Tidio: Pricing Comparison 2026

Side-by-side pricing comparison of Missive and Tidio. See all plans, features, and costs at a glance.

Bottom line: Missive starts at $14/mo, making it $10/mo cheaper than Tidio ($24.17/mo). Tidio offers a free plan.

Last updated: July 6, 2026

Data compiled by Arthur Jacquemin
Updated July 6, 2026
Try Missive freeTry Tidio freePrice updated 12d agoUpdated this month
Best Value

Tidio - Tidio offers a free plan, offers 5 tiers vs 3.

Missive vs Tidio: Quick Pricing Facts

FeatureMissiveTidio
Starting Price$14/mo$24.17/mo
Number of Plans35
Free TierNoYes
Pricing Modelper-seatfreemium
Annual DiscountN/AN/A

Missive is the more affordable option, starting at $14/mo compared to Tidio's $24.17/mo. Both are Customer Support tools with 8 combined pricing plans and 43 features compared.

Tidio stands out with a free plan for getting started. Missive uses per-seat pricing while Tidio uses freemium pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Missive
Missive
Try free
Tidio
Tier 1
Starter
$14/month
Includes
  • Billed yearly
  • Billed monthly
  • Email, SMS, social accounts
  • Team spaces and inboxes
  • Conversations and tasks
  • SOC 2 Type II compliance
Start with Starter
Free
$0/monthCheapest
Includes
  • 50 Billable conversations
  • 100 visitors reached
  • Live chat & Ticketing
Start with Free
Tier 2
Productive
$24/monthCheapest
Includes
  • Billed yearly
  • Billed monthly
  • Everything in
  • plus
  • Up to 50 users
  • Integrations with external tools
  • Rules & automations
  • Basic analytics & reporting
  • API access
Start with Productive
Starter
$24/month
$24 / year
Includes
  • 100 Billable conversations
  • 50 Lyro AI Agent conversations
  • Live chat & Ticketing
  • Basic analytics
Start with Starter
Tier 3
Business
$36/monthCheapest
Includes
  • Billed yearly
  • Billed monthly
  • Everything in
  • plus
  • SAML SSO
  • IP restriction
  • Advanced analytics & reporting
  • Personalized team onboarding
  • Personalized team onboarding
Start with Business
Growth
$49/month
$49 / year
Includes
  • From 250 Billable conversations
  • Advanced analytics
  • User permissions
  • Automatic chat assignment
Start with Growth
Tier 4
-
Plus
$749/monthCheapest
$749 / year
Includes
  • Custom Billable conversations
  • Departments
  • Multiproject
  • Custom branding
Start with Plus
Tier 5
-
Premium
Custom pricing
Includes
  • Custom Billable conversations
  • Guaranteed 50% Lyro AI resolution rate
  • Pay-per-resolution billing
  • Mobile SDK
Start with Premium

← Swipe to compare plans →

Ready to get started? Try either tool free — no credit card required.

Try Missive freeFrom $14/moTry Tidio freeFree plan available
Find the best deal for your team
Answer 2 quick questions and we'll help you choose the right plan

Missive

Team inbox and chat app for collaborative email

View all Missive plans

Tidio

Live chat, chatbot, and email marketing for businesses

View all Tidio plans

Frequently Asked Questions: Missive vs Tidio

Which is cheaper, Missive or Tidio?
As of July 2026, Missive starts at a lower price point. Missive starts at $14/mo while Tidio starts at $24.17/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Missive have vs Tidio?
Missive offers 3 pricing plans, while Tidio offers 5 plans. More plans typically means more flexibility to match your exact needs and budget.
Does Missive or Tidio offer a free plan?
Tidio offers a free plan, while Missive does not. If budget is a concern, Tidio lets you get started at no cost.
Can I save money by paying annually for Missive or Tidio?
Both Missive and Tidio offer annual billing options. Check each plan's yearly pricing for potential savings compared to monthly billing.
Does Missive or Tidio offer custom enterprise pricing?
Tidio offers a custom-priced enterprise tier for larger teams. Missive lists all its pricing publicly.
What pricing models do Missive and Tidio use?
Missive uses a per-seat pricing model, while Tidio uses freemium pricing. The right model depends on your team size and usage patterns.
How do Missive and Tidio compare for Customer Support?
Both Missive and Tidio are Customer Support tools. Missive offers 3 plans starting at $14/mo, while Tidio offers 5 plans starting at $24.17/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.
AI Recommendations

Sources

  1. Missive Official Pricing- Vendor pricing page
  2. Tidio Official Pricing- Vendor pricing page

Related Articles

Best Customer Support for Agencies (2026)

Compare customer support pricing for agencies: Canny ($19/mo), Chatwoot ($19/mo), Crisp (Free). Hand-picked tools that fit teams of 10-50 people.

Best Customer Support for Enterprise (2026)

Compare customer support pricing for enterprise: Canny ($19/mo), Chatwoot ($19/mo), Crisp (Free). Hand-picked tools that fit teams of 100+ people.

Best Customer Support for Small Teams (2026)

Compare customer support pricing for small teams: Canny ($19/mo), Chatwoot ($19/mo), Crisp (Free). Hand-picked tools that fit teams of 2-10 people.

Track Price Changes

Get notified when pricing changes for these tools.

See all Missive alternativesSee all Tidio alternativesCustomer SupportCompare more tools