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Nutshell vs Zendesk Sell: Pricing Comparison 2026

Side-by-side pricing comparison of Nutshell and Zendesk Sell. See all plans, features, and costs at a glance.

Bottom line: Nutshell starts at $13/mo and Zendesk Sell starts at Custom pricing. Compare all 9 pricing tiers side by side.

Last updated: March 16, 2026

Data compiled by Arthur Jacquemin
Updated March 16, 2026

Nutshell vs Zendesk Sell: Quick Pricing Facts

FeatureNutshellZendesk Sell
Starting Price$13/moCustom pricing
Number of Plans54
Free TierNoNo
Pricing Modelper-seatper-seat
Annual DiscountN/AN/A

Nutshell and Zendesk Sell are both priced at $13/mo, making them equally accessible CRM tools. Together they offer 9 pricing plans with 25 features compared, so the best choice comes down to which features match your needs.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your CRM needs.

Pricing Plans
Nutshell
Nutshell
Try it free
Zendesk Sell
Zendesk Sell
Try it free
Tier 1
An easy to use, flexible CRM for teams getting started.
$13/monthCheapest
Includes
  • Unlimited storage, contacts & accounts
  • Contact management and communication timelines
  • Email and calendar sync
  • Free live support
  • AI Agent Marketplace
Start with An easy to use, flexible CRM for teams getting started.
ADVANCED AI AGENTS
Custom pricing
Start with ADVANCED AI AGENTS
Tier 2
For small teams that need more reporting capabilities.
$25/monthCheapest
Includes
  • Activity and Email reports
  • Sales and Activity quotas
  • Lead assignment rules (i.e. Round robin)
  • Pipeline stage goals
  • Hot Leads
Start with For small teams that need more reporting capabilities.
COPILOT
Custom pricing
Start with COPILOT
Tier 3
Sales automation, advanced reporting & more.
$42/monthCheapest
Includes
  • 5 customizable pipelines
  • Sales automation
  • AI call & meeting logging
  • AI lead recaps & next steps
  • Full reporting suite
Start with Sales automation, advanced reporting & more.
ZENDESK QUALITY ASSURANCE
Custom pricing
Start with ZENDESK QUALITY ASSURANCE
Tier 4
Deeper customization, change logs & more.
$59/monthCheapest
Includes
  • 10 customizable pipelines
  • Increased territories, markets, teams and more
  • Meeting scheduling software
  • Audit log and changelog
  • Send email templates directly from Gmail & Outlook
Start with Deeper customization, change logs & more.
ZENDESK WORKFORCE MANAGEMENT
Custom pricing
Start with ZENDESK WORKFORCE MANAGEMENT
Tier 5
Access controls, SQL and all our CRM has to offer.
$79/monthCheapest
Includes
  • Unlimited pipelines
  • Unlimited custom fields, teams, currencies and territories
  • Read-only SQL access
  • Free scheduled phone support
  • API support
Start with Access controls, SQL and all our CRM has to offer.

Swipe to compare plans →

Nutshell

Easy-to-use CRM with email marketing and sales automation

View all Nutshell plans

Zendesk Sell

Sales CRM integrated with Zendesk support platform

View all Zendesk Sell plans
Our Pick

Nutshell

Nutshell offers 5 tiers vs 4.

Based on pricing data only. Review the full comparison below for your specific needs.

Best value: Nutshell

Try Nutshell free

Which Should You Choose?

Choose Nutshell if:

  • You need 5 pricing tiers for flexible team sizing—more options mean less overpaying for features you don't need
  • You want more features built-in—Nutshell offers 25 additional features across its plans
  • You prioritize Nutshell's user experience and interface over price (both tools are similarly priced)

Choose Zendesk Sell if:

  • Your team needs custom enterprise pricing—Zendesk Sell offers negotiated terms for large deployments
  • You prioritize Zendesk Sell's user experience and interface over price (both tools are similarly priced)
  • You prefer Zendesk Sell's per-seat model with its 4-tier structure

Nutshell and Zendesk Sell offer competitively positioned plans [1], with Nutshell starting at $13/mo and Zendesk Sell at Custom pricing. This pricing similarity means value differentiation comes down to feature alignment rather than cost. Nutshell provides 5 pricing tiers versus Zendesk Sell's 4 options, which affects your flexibility and cost-per-tier efficiency as your team scales and usage increases. Feature-wise, Nutshell offers 25 total features across its tiers, while Zendesk Sell provides 0. Map your required features to each tier to determine which tool delivers the capabilities you need at your target price point. With similar pricing, your final decision should prioritize feature requirements, integration ecosystem, and hands-on user experience testing. Request demos or activate trials with both vendors to validate long-term fit before committing to annual contracts.

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Frequently Asked Questions: Nutshell vs Zendesk Sell

How many pricing plans does Nutshell have vs Zendesk Sell?
Nutshell offers 5 pricing plans, while Zendesk Sell offers 4 plans. More plans typically means more flexibility to match your exact needs and budget.
Does Nutshell or Zendesk Sell offer custom enterprise pricing?
Zendesk Sell offers a custom-priced enterprise tier for larger teams. Nutshell lists all its pricing publicly.
How do Nutshell and Zendesk Sell compare for CRM?
Both Nutshell and Zendesk Sell are CRM tools. Nutshell offers 5 plans starting at $13/mo, while Zendesk Sell offers 4 plans starting at Custom pricing. Review the feature breakdowns above to see which better fits your CRM needs.

Sources

  1. Nutshell Official PricingVendor pricing page
  2. Zendesk Sell Official PricingVendor pricing page

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