Olark vs Tidio: Pricing Comparison 2026
Side-by-side pricing comparison of Olark and Tidio. See all plans, features, and costs at a glance.
Bottom line: Tidio starts at $24.17/mo, making it $5/mo cheaper than Olark ($29/mo). Tidio offers a free plan.
Last updated: March 16, 2026
Olark vs Tidio: Quick Pricing Facts
| Feature | Olark | Tidio |
|---|---|---|
| Starting Price | $29/mo | $24.17/mo |
| Number of Plans | 2 | 5 |
| Free Tier | No | Yes |
| Pricing Model | per-seat | freemium |
| Annual Discount | N/A | N/A |
Tidio is the more affordable option, starting at $24.17/mo compared to Olark's $29/mo. Both are Customer Support tools with 7 combined pricing plans and 35 features compared.
Tidio stands out with a free plan for getting started. Olark uses per-seat pricing while Tidio uses freemium pricing, which may affect your total cost at scale.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Olark Try it free |  Tidio Try it free |
|---|---|---|
| Tier 1 | Olark Standard $29/month Includes
| Free $0/monthCheapest Includes
|
| Tier 2 | Olark Pro Custom pricing Includes
| Starter $24/monthCheapest $24 / year Includes
|
| Tier 3 | — | Growth $49/monthCheapest $49 / year Includes
|
| Tier 4 | — | Plus $749/monthCheapest $749 / year Includes
|
| Tier 5 | — | Premium Custom pricing Includes
|
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Tidio
Tidio offers a free plan, starts at $4.829999999999998/mo lower ($24.17/mo vs $29/mo), offers 5 tiers vs 2.
Based on pricing data only. Review the full comparison below for your specific needs.
Best value: Tidio
Try Tidio freeWhich Should You Choose?
Choose Olark if:
- •You prioritize Olark's user experience and interface over price (both tools are similarly priced)
- •Olark's per-seat pricing lets you match exact team size without tier gaps
- •You value Olark's specific feature progression from free to advanced tier levels
Choose Tidio if:
- •You want lower per-user costs—Tidio starts at $24.17/mo, saving $4.829999999999998/mo compared to Olark at $29/mo
- •You need a free plan with 50 Billable conversations, 100 visitors reached—Tidio offers no-cost access with no credit card required
- •You need 5 pricing tiers for flexible team sizing—more options mean less overpaying for features you don't need
- •You want more features built-in—Tidio offers 3 additional features across its plans
Tidio is the more affordable choice [1], starting at $24.17/mo compared to Olark's $29/mo. For a 50-person team on paid plans, this translates to Tidio saving approximately $242/month. Tidio offers 5 pricing tiers compared to Olark's 2, giving you more granular control over scaling costs as your team grows. Across all tiers, Tidio provides 19 total features versus 16 for Olark, offering a richer feature set depending on your specific needs. The pricing math favors Tidio for most team sizes. Olark becomes worth the premium only when its differentiating features are central to your workflow.
Frequently Asked Questions: Olark vs Tidio
Which is cheaper, Olark or Tidio?
How many pricing plans does Olark have vs Tidio?
Does Olark or Tidio offer a free plan?
Can I save money by paying annually for Olark or Tidio?
Does Olark or Tidio offer custom enterprise pricing?
What pricing models do Olark and Tidio use?
How do Olark and Tidio compare for Customer Support?
Sources
- Olark Official Pricing— Vendor pricing page
- Tidio Official Pricing— Vendor pricing page
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