SugarCRM vs Zendesk Sell: Pricing Comparison 2026
Side-by-side pricing comparison of SugarCRM and Zendesk Sell. See all plans, features, and costs at a glance.
Bottom line: SugarCRM starts at $59/mo and Zendesk Sell starts at Custom pricing. Compare all 26 pricing tiers side by side.
Last updated: August 24, 2026
SugarCRM vs Zendesk Sell: Quick Pricing Facts
| Feature | SugarCRM | Zendesk Sell |
|---|---|---|
| Starting Price | $59/mo | Custom pricing |
| Number of Plans | 3 | 23 |
| Free Tier | No | No |
| Pricing Model | per-seat | per-seat |
| Annual Discount | N/A | N/A |
SugarCRM and Zendesk Sell are both priced at $59/mo, making them equally accessible CRM tools. Together they offer 26 pricing plans with 28 features compared, so the best choice comes down to which features match your needs.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your CRM needs.
| Pricing Plans |  SugarCRM Try free |  Zendesk Sell Try free |
|---|---|---|
| Tier 1 | Standard $59/monthCheapest Includes
| AI Agents Custom pricing |
| Tier 2 | AdvancedPopular $85/monthCheapest Includes
| Copilot Custom pricing |
| Tier 3 | Premier $135/monthCheapest Includes
| Email Custom pricing |
| Tier 4 | - | Messaging and live chat Custom pricing |
| Tier 5 | - | Social and business Custom pricing |
| Tier 6 | - | Voice Custom pricing |
| Tier 7 | - | Help center Custom pricing |
| Tier 8 | - | Knowledge management Custom pricing |
| Tier 9 | - | Community forums Custom pricing |
| Tier 10 | - | Agent workspace with customer context Custom pricing |
| Tier 11 | - | Collaboration tools Custom pricing |
| Tier 12 | - | Marketplace Custom pricing |
| Tier 13 | - | Workflows Custom pricing |
| Tier 14 | - | Automations & intelligence Custom pricing |
| Tier 15 | - | Change management Custom pricing |
| Tier 16 | - | Reporting & analytics Custom pricing |
| Tier 17 | - | Data Custom pricing |
| Tier 18 | - | Custom apps and integrations Custom pricing |
| Tier 19 | - | Developer tools Custom pricing |
| Tier 20 | - | Security and compliance Custom pricing |
| Tier 21 | - | Messaging platform (Sunshine Conversations) Custom pricing |
| Tier 22 | - | Contact Center Custom pricing |
| Tier 23 | - | Support and services from the Zendesk team Custom pricing |
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Frequently Asked Questions: SugarCRM vs Zendesk Sell
How many pricing plans does SugarCRM have vs Zendesk Sell?
What is the most popular SugarCRM plan?
Does SugarCRM or Zendesk Sell offer custom enterprise pricing?
How do SugarCRM and Zendesk Sell compare for CRM?
Sources
- SugarCRM Official Pricing- Vendor pricing page
- Zendesk Sell Official Pricing- Vendor pricing page
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