SugarCRM vs Zendesk Sell: Pricing Comparison 2026
Side-by-side pricing comparison of SugarCRM and Zendesk Sell. See all plans, features, and costs at a glance.
Bottom line: SugarCRM starts at $59/mo and Zendesk Sell starts at Custom pricing. Compare all 7 pricing tiers side by side.
Last updated: March 16, 2026
SugarCRM vs Zendesk Sell: Quick Pricing Facts
| Feature | SugarCRM | Zendesk Sell |
|---|---|---|
| Starting Price | $59/mo | Custom pricing |
| Number of Plans | 3 | 4 |
| Free Tier | No | No |
| Pricing Model | per-seat | per-seat |
| Annual Discount | N/A | N/A |
SugarCRM and Zendesk Sell are both priced at $59/mo, making them equally accessible CRM tools. Together they offer 7 pricing plans with 27 features compared, so the best choice comes down to which features match your needs.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your CRM needs.
| Pricing Plans |  SugarCRM Try it free |  Zendesk Sell Try it free |
|---|---|---|
| Tier 1 | Standard $59/monthCheapest Includes
| ADVANCED AI AGENTS Custom pricing |
| Tier 2 | AdvancedPopular $85/monthCheapest Includes
| COPILOT Custom pricing |
| Tier 3 | Premier $135/monthCheapest Includes
| ZENDESK QUALITY ASSURANCE Custom pricing |
| Tier 4 | — | ZENDESK WORKFORCE MANAGEMENT Custom pricing |
Swipe to compare plans →
Which Should You Choose?
Choose SugarCRM if:
- •You want more features built-in—SugarCRM offers 27 additional features across its plans
- •You prioritize SugarCRM's user experience and interface over price (both tools are similarly priced)
- •You want SugarCRM's approach to incremental feature unlocking across its 3 pricing tiers
Choose Zendesk Sell if:
- •You need 4 pricing tiers for flexible team sizing—more options mean less overpaying for features you don't need
- •Your team needs custom enterprise pricing—Zendesk Sell offers negotiated terms for large deployments
- •You prioritize Zendesk Sell's user experience and interface over price (both tools are similarly priced)
SugarCRM and Zendesk Sell offer competitively positioned plans [1], with SugarCRM starting at $59/mo and Zendesk Sell at Custom pricing. This pricing similarity means value differentiation comes down to feature alignment rather than cost. SugarCRM provides 3 pricing tiers versus Zendesk Sell's 4 options, which affects your flexibility and cost-per-tier efficiency as your team scales and usage increases. Feature-wise, SugarCRM offers 27 total features across its tiers, while Zendesk Sell provides 0. Map your required features to each tier to determine which tool delivers the capabilities you need at your target price point. With similar pricing, your final decision should prioritize feature requirements, integration ecosystem, and hands-on user experience testing. Request demos or activate trials with both vendors to validate long-term fit before committing to annual contracts.
Frequently Asked Questions: SugarCRM vs Zendesk Sell
How many pricing plans does SugarCRM have vs Zendesk Sell?
What is the most popular SugarCRM plan?
Does SugarCRM or Zendesk Sell offer custom enterprise pricing?
How do SugarCRM and Zendesk Sell compare for CRM?
Sources
- SugarCRM Official Pricing— Vendor pricing page
- Zendesk Sell Official Pricing— Vendor pricing page
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