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Zoho CRM vs Zoho Desk: Pricing Comparison 2026

Side-by-side pricing comparison of Zoho CRM and Zoho Desk. See all plans, features, and costs at a glance.

Bottom line: Both Zoho CRM and Zoho Desk offer free plans. Zoho CRM has 5 pricing tiers while Zoho Desk has 5.

Last updated: August 24, 2026

Data compiled by Arthur Jacquemin
Updated August 24, 2026
Try Zoho CRM freeAffiliateTry Zoho Desk freeAffiliatePrice updated 6d ago
Best Value

Zoho CRM - Zoho CRM offers a free plan.

Zoho CRM vs Zoho Desk: Quick Pricing Facts

FeatureZoho CRMZoho Desk
Starting Price$7/mo$7/mo
Number of Plans55
Free TierYesYes
Pricing Modelper-seatper-seat
Annual DiscountN/AN/A

Zoho CRM and Zoho Desk are both priced at $7/mo, making them equally accessible CRM tools. Together they offer 10 pricing plans with 91 features compared, so the best choice comes down to which features match your needs.

Both tools offer free plans, making them accessible for teams on a budget.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your CRM needs.

Pricing Plans
Zoho CRM
Zoho CRM
Try freeAffiliate
Zoho Desk
Zoho Desk
Try freeAffiliate
Tier 1
Free
$0/monthCheapest
Includes
  • Contact management
  • Follow-up reminders
  • Workflow automation
  • Custom email templates
  • Tasks, meetings & calls
  • Data import and export
  • Standard reports
  • APIs
  • Mobile apps
Start with Free
Free
$0/monthCheapest
Includes
  • Gestion des tickets facilitée par e-mail
  • 3 licences utilisateur
Start with Free
Tier 2
Standard
$14/month
Includes
  • Email integration & mass emails
  • Built-in calling
  • Multiple sales pipelines
  • Calendar integration
  • Data capture via forms
  • Sales forecasting
  • Data enrichment
  • Custom modules
  • HIPAA compliance
  • Gmail and Outlook integration
  • Slack, Zoom, Teams integration
Start with Standard
Express
$7/monthCheapest
$7 / year
Includes
  • Messagerie électronique
  • Réseaux sociaux
  • Formulaires Web
  • Attribution directe
  • Workflows
  • Domaine personnalisé
  • Remontées multi-niveaux
  • Calendrier et historique des tickets
  • Gestion des contacts
Start with Express
Tier 3
ProfessionalPopular
$23/month
Includes
  • AI agents
  • Process management
  • Inventory management
  • Predictive intelligence
  • Unlimited reports
  • Configure, Price, Quote (CPQ)
  • Custom portals
  • Customer journeys
  • Web-to-case forms
  • Customer portals
  • Google Ads integration
Start with Professional
Standard
$14/monthCheapest
$14 / year
Includes
  • Messagerie professionnelle
  • Messagerie instantanée
  • Forum communautaire
  • IA générative
  • Modes de travail
  • Base de connaissances
  • Widget de libre-service ASAP
  • Niveaux de satisfaction client
  • Rapports et tableaux de bord personnalisés
Start with Standard
Tier 4
Enterprise
$40/month
Includes
  • Multi-team management
  • Reporting hierarchy
  • Custom buttons and functions
  • Extended field types
  • Sequential data collection
  • Approval process
  • Account Based Marketing
  • Developer sandbox
  • Field-level encryption
  • Extended AI capabilities
  • QuickBooks integration
Start with Enterprise
ProfessionalPopular
$23/monthCheapest
$23 / year
Includes
  • Téléphonie
  • Blueprints
  • Multiservice
  • Attribution de tickets circulaire
  • Champs de recherche personnalisés
  • Centre d'assistance multilingue
  • Génération de tickets parent-enfant
  • Actions personnalisées
  • Webhooks
Start with Professional
Tier 5
Bigin Express
$7/monthCheapest
Includes
  • Sales pipeline
  • Email integration
  • Built-in calling
  • Calendar integration
  • Appointment scheduling
  • Social Ads integration
  • Payment collection
  • Custom fields
  • Tags
  • QuickBooks integration
Start with Bigin Express
Enterprise
$40/month
$40 / year
Includes
  • Agents IA
  • Robot de réponse
  • Zia, assistante IA
  • Tchat en direct (Zoho SalesIQ)
  • Conversations guidées
  • Attribution basée sur les compétences
  • IVR multiniveau
  • Centre d'assistance multimarque
  • Modules personnalisés
  • Sandbox
Start with Enterprise

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Zoho CRM

Affordable CRM with AI assistant, automation, and analytics

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Zoho Desk

Context-aware helpdesk software from Zoho

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What Reviewers Say

Frequently Asked Questions: Zoho CRM vs Zoho Desk

Which is cheaper, Zoho CRM or Zoho Desk?
As of August 2026, both Zoho CRM and Zoho Desk start at the same price of $7/mo. Compare their features at each tier to determine which offers better value for your needs.
How many pricing plans does Zoho CRM have vs Zoho Desk?
Zoho CRM offers 5 pricing plans, while Zoho Desk offers 5 plans. More plans typically means more flexibility to match your exact needs and budget.
Does Zoho CRM or Zoho Desk offer a free plan?
Yes, both Zoho CRM and Zoho Desk offer free plans. Compare the feature limits of each free tier to see which better fits your use case before upgrading.
Can I save money by paying annually for Zoho CRM or Zoho Desk?
Both Zoho CRM and Zoho Desk offer annual billing options. Check each plan's yearly pricing for potential savings compared to monthly billing.
What is the most popular Zoho CRM plan?
The Professional plan is Zoho CRM's most popular tier, priced at $23/mo. Key features include AI agents, Process management, Inventory management.
What is the most popular Zoho Desk plan?
The Professional plan is Zoho Desk's most popular tier, priced at $23/mo. Key features include Téléphonie, Blueprints, Multiservice.
How do Zoho CRM and Zoho Desk compare for CRM?
Both Zoho CRM and Zoho Desk are CRM tools. Zoho CRM offers 5 plans starting at $7/mo, while Zoho Desk offers 5 plans starting at $7/mo. Review the feature breakdowns above to see which better fits your CRM needs.
AI Recommendations

Sources

  1. Zoho CRM Official Pricing- Vendor pricing page
  2. Zoho Desk Official Pricing- Vendor pricing page

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