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CRM

ActiveCampaign vs Zoho Desk: Pricing Comparison 2026

Side-by-side pricing comparison of ActiveCampaign and Zoho Desk. See all plans, features, and costs at a glance.

Bottom line: Zoho Desk starts at $7/mo, making it $8/mo cheaper than ActiveCampaign ($15/mo). Zoho Desk offers a free plan.

Last updated: July 6, 2026

Data compiled by Arthur Jacquemin
Updated July 6, 2026
Try ActiveCampaign freeAffiliateTry Zoho Desk freeAffiliatePrice updated 12d agoUpdated this month
Best Value

Zoho Desk - Zoho Desk offers a free plan, starts at $8/mo lower ($7/mo vs $15/mo).

ActiveCampaign vs Zoho Desk: Quick Pricing Facts

FeatureActiveCampaignZoho Desk
Starting Price$15/mo$7/mo
Number of Plans75
Free TierNoYes
Pricing Modelusage-basedper-seat
Annual DiscountN/AN/A

Zoho Desk is the more affordable option, starting at $7/mo compared to ActiveCampaign's $15/mo. Both are CRM tools with 12 combined pricing plans and 149 features compared. At comparable tiers, the monthly price difference is $56.

Zoho Desk stands out with a free plan for getting started. ActiveCampaign uses usage-based pricing while Zoho Desk uses per-seat pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your CRM needs.

Pricing Plans
ActiveCampaign
ActiveCampaign
Try freeAffiliate
Zoho Desk
Zoho Desk
Try freeAffiliate
Tier 1
Enterprise
$145/month
Includes
  • Active Intelligence
  • Marketing automation
  • Email Marketing
  • Premium segmentation
  • Unlimited automation actions
  • Premium CRM & ecommerce integrations
  • Landing pages
  • Predictive & conditional content
  • Attribution & conversion tracking
  • Custom objects
  • Single Sign-On (SSO)
  • Dedicated account team
  • 5 users
  • Active Intelligence
  • Marketing automation
  • Email Marketing
  • Premium segmentation
  • Unlimited automation actions
  • Premium CRM & ecommerce integrations
  • Landing pages
  • Predictive & conditional content
  • Attribution & conversion tracking
  • Custom objects
  • Single Sign-On (SSO)
  • Dedicated account team
  • 5 users
Start with Enterprise
Free
$0/monthCheapest
Includes
  • Gestion des tickets facilitée par e-mail
  • 3 licences utilisateur
Start with Free
Tier 2
ProPopular
$79/month
Includes
  • Active Intelligence
  • Marketing automation
  • Email Marketing
  • Advanced segmentation
  • Unlimited automation actions
  • Standard CRM & premium ecommerce integrations
  • Landing pages
  • Predictive & conditional content
  • Attribution & conversion tracking
  • 3 users
  • Active Intelligence
  • Marketing automation
  • Email Marketing
  • Advanced segmentation
  • Unlimited automation actions
  • Standard CRM & premium ecommerce integrations
  • Landing pages
  • Predictive & conditional content
  • Attribution & conversion tracking
  • 3 users
Start with Pro
Express
$7/monthCheapest
$7 / year
Includes
  • Messagerie électronique
  • Réseaux sociaux
  • Formulaires Web
  • Attribution directe
  • Workflows
  • Domaine personnalisé
  • Remontées multi-niveaux
  • Calendrier et historique des tickets
  • Gestion des contacts
Start with Express
Tier 3
Plus
$49/month
Includes
  • Active Intelligence (limits apply)
  • Marketing automation
  • Email Marketing
  • Standard segmentation
  • Unlimited automation actions
  • Standard CRM & ecommerce integrations
  • Landing pages
  • 1 user
  • Active Intelligence (limits apply)
  • Marketing automation
  • Email Marketing
  • Standard segmentation
  • Unlimited automation actions
  • Standard CRM & ecommerce integrations
  • Landing pages
  • 1 user
Start with Plus
Standard
$14/monthCheapest
$14 / year
Includes
  • Messagerie professionnelle
  • Messagerie instantanée
  • Forum communautaire
  • IA générative
  • Modes de travail
  • Base de connaissances
  • Widget de libre-service ASAP
  • Niveaux de satisfaction client
  • Rapports et tableaux de bord personnalisés
Start with Standard
Tier 4
Starter
$15/monthCheapest
Includes
  • Active Intelligence (limits apply)
  • Marketing automation
  • Email Marketing
  • Limited segmentation
  • 5 actions per automation
  • Standard CRM & ecommerce integrations
  • 1 user
  • Active Intelligence (limits apply)
  • Marketing automation
  • Email Marketing
  • Limited segmentation
  • 5 actions per automation
  • Standard CRM & ecommerce integrations
  • 1 user
Start with Starter
ProfessionalPopular
$23/month
$23 / year
Includes
  • Téléphonie
  • Blueprints
  • Multiservice
  • Attribution de tickets circulaire
  • Champs de recherche personnalisés
  • Centre d'assistance multilingue
  • Génération de tickets parent-enfant
  • Actions personnalisées
  • Webhooks
Start with Professional
Tier 5
Premium
$218/month
Includes
  • Shared team inbox
  • Broadcast and automated messaging
  • Advanced flows
  • Team assignments
  • Dedicated account team
  • Up to 5 lines
  • 8 users
  • Shared team inbox
  • Broadcast and automated messaging
  • Advanced flows
  • Team assignments
  • Dedicated account team
  • Up to 5 lines
  • 8 users
Start with Premium
Enterprise
$40/monthCheapest
$40 / year
Includes
  • Agents IA
  • Robot de réponse
  • Zia, assistante IA
  • Tchat en direct (Zoho SalesIQ)
  • Conversations guidées
  • Attribution basée sur les compétences
  • IVR multiniveau
  • Centre d'assistance multimarque
  • Modules personnalisés
  • Sandbox
Start with Enterprise
Tier 6
AdvancedPopular
$99/monthCheapest
Includes
  • Shared team inbox
  • Broadcast and automated messaging
  • Advanced flows
  • Team assignments
  • Up to 5 lines
  • 5 users
  • Shared team inbox
  • Broadcast and automated messaging
  • Advanced flows
  • Team assignments
  • Up to 5 lines
  • 5 users
Start with Advanced
-
Tier 7
Core
$99/monthCheapest
Includes
  • Shared team inbox
  • Broadcast and automated messaging
  • Up to 2 lines
  • 3 users
  • Shared team inbox
  • Broadcast and automated messaging
  • Up to 2 lines
  • 3 users
Start with Core
-

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ActiveCampaign

Marketing automation and CRM platform for customer experience

View all ActiveCampaign plans

Zoho Desk

Context-aware helpdesk software from Zoho

View all Zoho Desk plans

Frequently Asked Questions: ActiveCampaign vs Zoho Desk

Which is cheaper, ActiveCampaign or Zoho Desk?
As of July 2026, Zoho Desk starts at a lower price point. ActiveCampaign starts at $15/mo while Zoho Desk starts at $7/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does ActiveCampaign have vs Zoho Desk?
ActiveCampaign offers 7 pricing plans, while Zoho Desk offers 5 plans. More plans typically means more flexibility to match your exact needs and budget.
Does ActiveCampaign or Zoho Desk offer a free plan?
Zoho Desk offers a free plan, while ActiveCampaign does not. If budget is a concern, Zoho Desk lets you get started at no cost.
Can I save money by paying annually for ActiveCampaign or Zoho Desk?
Both ActiveCampaign and Zoho Desk offer annual billing options. Check each plan's yearly pricing for potential savings compared to monthly billing.
What is the most popular ActiveCampaign plan?
The Pro plan is ActiveCampaign's most popular tier, priced at $79/mo. Key features include Active Intelligence, Marketing automation, Email Marketing.
What is the most popular Zoho Desk plan?
The Professional plan is Zoho Desk's most popular tier, priced at $23/mo. Key features include Téléphonie, Blueprints, Multiservice.
What pricing models do ActiveCampaign and Zoho Desk use?
ActiveCampaign uses a usage-based pricing model, while Zoho Desk uses per-seat pricing. The right model depends on your team size and usage patterns.
AI Recommendations

Sources

  1. ActiveCampaign Official Pricing- Vendor pricing page
  2. Zoho Desk Official Pricing- Vendor pricing page

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