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CRM

Close vs Zoho Desk: Pricing Comparison 2026

Side-by-side pricing comparison of Close and Zoho Desk. See all plans, features, and costs at a glance.

Bottom line: Zoho Desk starts at $7/mo, making it $42/mo cheaper than Close ($49/mo). Zoho Desk offers a free plan.

Last updated: July 2, 2026

Data compiled by Arthur Jacquemin
Updated July 2, 2026
Try Close freeAffiliateTry Zoho Desk freeAffiliateUpdated this monthUpdated this month
Best Value

Zoho Desk - Zoho Desk offers a free plan, starts at $42/mo lower ($7/mo vs $49/mo), offers 5 tiers vs 3.

Close vs Zoho Desk: Quick Pricing Facts

FeatureCloseZoho Desk
Starting Price$49/mo$7/mo
Number of Plans35
Free TierNoYes
Pricing Modelper-seatper-seat
Annual DiscountN/AN/A

Zoho Desk is the more affordable option, starting at $7/mo compared to Close's $49/mo. Both are CRM tools with 8 combined pricing plans and 54 features compared.

Zoho Desk stands out with a free plan for getting started.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your CRM needs.

Pricing Plans
Close
Close
Try freeAffiliate
Zoho Desk
Zoho Desk
Try freeAffiliate
Tier 1
Essentials
$49/month
$35 / year
Includes
  • Unlimited contacts & leads
  • Multiple pipelines
  • Advanced lead & activity filters
  • Built-in forms, email, calling & SMS
  • Centralized inbox & task lists
Start with Essentials
Free
$0/monthCheapest
Includes
  • Gestion des tickets facilitée par e-mail
  • 3 licences utilisateur
Start with Free
Tier 2
Growth
$109/month
$99 / year
Includes
  • Chloe (AI sales agent)
  • Automated workflows
  • Power Dialer
  • AI Email Assistant
  • Custom Activities
Start with Growth
Express
$7/monthCheapest
$7 / year
Includes
  • Messagerie électronique
  • Réseaux sociaux
  • Formulaires Web
  • Attribution directe
  • Workflows
  • Domaine personnalisé
  • Remontées multi-niveaux
  • Calendrier et historique des tickets
  • Gestion des contacts
Start with Express
Tier 3
Scale
$149/month
$139 / year
Includes
  • Chloe (AI sales agent)
  • Role-based access & permissions
  • Lead visibility rules
  • Predictive Dialer
  • Unlimited call recording
Start with Scale
Standard
$14/monthCheapest
$14 / year
Includes
  • Messagerie professionnelle
  • Messagerie instantanée
  • Forum communautaire
  • IA générative
  • Modes de travail
  • Base de connaissances
  • Widget de libre-service ASAP
  • Niveaux de satisfaction client
  • Rapports et tableaux de bord personnalisés
Start with Standard
Tier 4
-
ProfessionalPopular
$23/monthCheapest
$23 / year
Includes
  • Téléphonie
  • Blueprints
  • Multiservice
  • Attribution de tickets circulaire
  • Champs de recherche personnalisés
  • Centre d'assistance multilingue
  • Génération de tickets parent-enfant
  • Actions personnalisées
  • Webhooks
Start with Professional
Tier 5
-
Enterprise
$40/monthCheapest
$40 / year
Includes
  • Agents IA
  • Robot de réponse
  • Zia, assistante IA
  • Tchat en direct (Zoho SalesIQ)
  • Conversations guidées
  • Attribution basée sur les compétences
  • IVR multiniveau
  • Centre d'assistance multimarque
  • Modules personnalisés
  • Sandbox
Start with Enterprise

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Try Close freeFrom $49/moTry Zoho Desk freeFree plan available
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Close

CRM built for inside sales teams with calling and email

View all Close plans

Zoho Desk

Context-aware helpdesk software from Zoho

View all Zoho Desk plans

What Reviewers Say

Frequently Asked Questions: Close vs Zoho Desk

Which is cheaper, Close or Zoho Desk?
As of July 2026, Zoho Desk starts at a lower price point. Close starts at $49/mo while Zoho Desk starts at $7/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Close have vs Zoho Desk?
Close offers 3 pricing plans, while Zoho Desk offers 5 plans. More plans typically means more flexibility to match your exact needs and budget.
Does Close or Zoho Desk offer a free plan?
Zoho Desk offers a free plan, while Close does not. If budget is a concern, Zoho Desk lets you get started at no cost.
Can I save money by paying annually for Close or Zoho Desk?
Both Close and Zoho Desk offer annual billing options. Check each plan's yearly pricing for potential savings compared to monthly billing.
What is the most popular Zoho Desk plan?
The Professional plan is Zoho Desk's most popular tier, priced at $23/mo. Key features include Téléphonie, Blueprints, Multiservice.
How do Close and Zoho Desk compare for CRM?
Both Close and Zoho Desk are CRM tools. Close offers 3 plans starting at $49/mo, while Zoho Desk offers 5 plans starting at $7/mo. Review the feature breakdowns above to see which better fits your CRM needs.
AI Recommendations

Sources

  1. Close Official Pricing- Vendor pricing page
  2. Zoho Desk Official Pricing- Vendor pricing page

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