Affinity vs Zendesk Sell: Pricing Comparison 2026
Side-by-side pricing comparison of Affinity and Zendesk Sell. See all plans, features, and costs at a glance.
Bottom line: Affinity starts at Custom pricing and Zendesk Sell starts at $19/mo. Compare all 12 pricing tiers side by side.
Last updated: July 6, 2026
Zendesk Sell - Zendesk Sell is the better choice for teams that need CRM and customer support integrated, with transparent pricing and a proven ecosystem.
Affinity vs Zendesk Sell: Quick Pricing Facts
| Feature | Affinity | Zendesk Sell |
|---|---|---|
| Starting Price | Custom pricing | $19/mo |
| Number of Plans | 4 | 8 |
| Free Tier | No | No |
| Pricing Model | per-seat | per-seat |
| Annual Discount | N/A | N/A |
Affinity and Zendesk Sell are both priced at Custom pricing, making them equally accessible CRM tools. Together they offer 12 pricing plans with 20 features compared, so the best choice comes down to which features match your needs.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your CRM needs.
| Pricing Plans |  Affinity Try free |  Zendesk Sell Try free |
|---|---|---|
| Tier 1 | Essential $167 / year Includes
| Support Team $19/monthCheapest |
| Tier 2 | Scale $192 / year Includes
| Suite Team $55/monthCheapest |
| Tier 3 | AdvancedPopular $225 / year Includes
| Suite Professional $115/monthCheapest |
| Tier 4 | Enterprise Custom pricing Includes
| Suite Enterprise + Copilot Custom pricing |
| Tier 5 | - | Copilot $50/monthCheapest |
| Tier 6 | - | Workforce Engagement Bundle $50/monthCheapest |
| Tier 7 | - | Contact Center $83/monthCheapest |
| Tier 8 | - | How can we help? Contact us. Custom pricing |
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Zendesk Sell
Zendesk Sell is the better choice for teams that need CRM and customer support integrated, with transparent pricing and a proven ecosystem.
Based on pricing data only. Review the full comparison below for your specific needs.
Try Zendesk Sell freeFrom $19/moWhich Should You Choose?
Choose Affinity if:
- •Relationship intelligence and automatic interaction capture are your primary requirements
- •Your sales process is driven by warm introductions and network connections
- •You want AI-powered contact scoring that doesn't require manual CRM hygiene
Choose Zendesk Sell if:
- •You need a CRM that integrates tightly with Zendesk Support for a unified sales-to-service experience
- •Zendesk Sell starts at $19/agent/month with strong pipeline management and built-in calling
- •Your team already uses Zendesk for customer support and wants to keep data in one ecosystem
Zendesk Sell is the sales CRM arm of Zendesk's customer experience platform. At $19/agent/month, it offers solid pipeline management, built-in calling, email tracking, and reporting - and it connects cleanly to Zendesk Support. Affinity is a relationship intelligence platform built for deal-driven professionals who need automatic interaction capture. Zendesk Sell wins for teams already in the Zendesk ecosystem who want unified customer data across sales and support. Affinity wins for investment or professional services teams where network intelligence is the primary value driver.
Frequently Asked Questions: Affinity vs Zendesk Sell
How many pricing plans does Affinity have vs Zendesk Sell?
Can I save money by paying annually for Affinity or Zendesk Sell?
What is the most popular Affinity plan?
Does Affinity or Zendesk Sell offer custom enterprise pricing?
How do Affinity and Zendesk Sell compare for CRM?
Sources
- Affinity Official Pricing- Vendor pricing page
- Zendesk Sell Official Pricing- Vendor pricing page
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