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Apollo.io vs Zendesk: Pricing Comparison 2026

Side-by-side pricing comparison of Apollo.io and Zendesk. See all plans, features, and costs at a glance.

Bottom line: Zendesk starts at $19/mo, making it $30/mo cheaper than Apollo.io ($49/mo). Apollo.io offers a free plan.

Last updated: August 17, 2026

Data compiled by Arthur Jacquemin
Updated August 17, 2026
Try Apollo.io freeAffiliateTry Zendesk freePrice updated yesterdayPrice updated yesterday
Best Value

Zendesk - Zendesk starts at $30/mo lower ($19/mo vs $49/mo), offers 10 tiers vs 4.

Apollo.io vs Zendesk: Quick Pricing Facts

FeatureApollo.ioZendesk
Starting Price$49/mo$19/mo
Number of Plans410
Free TierYesNo
Pricing Modelper-seatper-seat
Annual DiscountN/AN/A

Zendesk is the more affordable option, starting at $19/mo compared to Apollo.io's $49/mo. Both are CRM tools with 14 combined pricing plans and 24 features compared.

Apollo.io stands out with a free plan for getting started.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your CRM needs.

Pricing Plans
Apollo.io
Apollo.io
Try freeAffiliate
Zendesk
Zendesk
Try free
Tier 1
Free
$0/monthCheapest
Start with Free
MonthlyAnnual20% off annual
Custom pricing
Start with MonthlyAnnual20% off annual
Tier 2
Basic
$49/month
Start with Basic
Support Team
$19/monthCheapest
Includes
  • Email and ticketing system
  • Ticket routing
  • Prebuilt analytics dashboards
  • Pre-written responses
  • Customer context
  • Automations and triggers
Start with Support Team
Tier 3
Professional
$79/month
Start with Professional
Suite Team
$55/monthCheapest
Includes
  • AI AI Agents
  • AI Knowledge Base
  • AI Action Builder
  • Omnichannel routing
  • Messaging and live chat
  • Telephony
Start with Suite Team
Tier 4
Organization
$119/month
Start with Organization
Suite ProfessionalPopular
$115/monthCheapest
Includes
  • AI Admin Copilot
  • AI App Builder
  • AI Writing Tools
  • AI Quick Reports
  • Skills-based routing
  • IVR phone tree
Start with Suite Professional
Tier 5
-
Suite Enterprise + Copilot
Custom pricing
Includes
  • AI Intelligent Triage
  • AI Auto Assist
  • AI Generative AI for Voice
  • Approval workflows
  • Sandbox environment
  • Custom agent roles
Start with Suite Enterprise + Copilot
Tier 6
-
Copilot
$50/monthCheapest
Start with Copilot
Tier 7
-
Workforce Engagement Bundle
$50/monthCheapest
Start with Workforce Engagement Bundle
Tier 8
-
Contact Center
$83/monthCheapest
Start with Contact Center
Tier 9
-
How can we help? Contact us.
Custom pricing
Start with How can we help? Contact us.
Tier 10
-
Terms of Use
Custom pricing
Start with Terms of Use

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Apollo.io

B2B sales intelligence and engagement platform

View all Apollo.io plans

Zendesk

Customer service and engagement platform with ticketing

View all Zendesk plans

What Reviewers Say

Frequently Asked Questions: Apollo.io vs Zendesk

Which is cheaper, Apollo.io or Zendesk?
As of August 2026, Zendesk starts at a lower price point. Apollo.io starts at $49/mo while Zendesk starts at $19/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Apollo.io have vs Zendesk?
Apollo.io offers 4 pricing plans, while Zendesk offers 10 plans. More plans typically means more flexibility to match your exact needs and budget.
Does Apollo.io or Zendesk offer a free plan?
Apollo.io offers a free plan, while Zendesk does not. If budget is a concern, Apollo.io lets you get started at no cost.
What is the most popular Zendesk plan?
The Suite Professional plan is Zendesk's most popular tier, priced at $115/mo. Key features include AI Admin Copilot, AI App Builder, AI Writing Tools.
Does Apollo.io or Zendesk offer custom enterprise pricing?
Zendesk offers a custom-priced enterprise tier for larger teams. Apollo.io lists all its pricing publicly.
How do Apollo.io and Zendesk compare for CRM?
Both Apollo.io and Zendesk are CRM tools. Apollo.io offers 4 plans starting at $49/mo, while Zendesk offers 10 plans starting at $19/mo. Review the feature breakdowns above to see which better fits your CRM needs.
AI Recommendations

Sources

  1. Apollo.io Official Pricing- Vendor pricing page
  2. Zendesk Official Pricing- Vendor pricing page

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