Bigin by Zoho vs Zendesk: Pricing Comparison 2026
Side-by-side pricing comparison of Bigin by Zoho and Zendesk. See all plans, features, and costs at a glance.
Bottom line: Bigin by Zoho starts at $9/mo, making it $10/mo cheaper than Zendesk ($19/mo). Bigin by Zoho offers a free plan.
Last updated: August 10, 2026
Bigin by Zoho - Bigin by Zoho offers a free plan, starts at $10/mo lower ($9/mo vs $19/mo).
Bigin by Zoho vs Zendesk: Quick Pricing Facts
| Feature | Bigin by Zoho | Zendesk |
|---|---|---|
| Starting Price | $9/mo | $19/mo |
| Number of Plans | 4 | 8 |
| Free Tier | Yes | No |
| Pricing Model | per-seat | per-seat |
| Annual Discount | N/A | N/A |
Bigin by Zoho is the more affordable option, starting at $9/mo compared to Zendesk's $19/mo. Both are CRM tools with 12 combined pricing plans and 0 features compared.
Bigin by Zoho stands out with a free plan for getting started.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your CRM needs.
| Pricing Plans |  Bigin by Zoho Try freeAffiliate |  Zendesk Try free |
|---|---|---|
| Tier 1 | Free $0/monthCheapest | Support Team $19/month |
| Tier 2 | Express $9/monthCheapest | Suite Team $55/month |
| Tier 3 | Premier $15/monthCheapest | Suite Professional $115/month |
| Tier 4 | Bigin 360 $21/monthCheapest | Suite Enterprise + Copilot Custom pricing |
| Tier 5 | - | Copilot $50/monthCheapest |
| Tier 6 | - | Workforce Engagement Bundle $50/monthCheapest |
| Tier 7 | - | Contact Center $83/monthCheapest |
| Tier 8 | - | How can we help? Contact us. Custom pricing |
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Sources
- Bigin by Zoho Official Pricing- Vendor pricing page
- Zendesk Official Pricing- Vendor pricing page
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