Skip to main content
Auto-generated comparison. Editorial verdict in progress.
CRM

Bigin by Zoho vs Intercom: Pricing Comparison 2026

Side-by-side pricing comparison of Bigin by Zoho and Intercom. See all plans, features, and costs at a glance.

Bottom line: Bigin by Zoho starts at $9/mo, making it $20/mo cheaper than Intercom ($29/mo). Bigin by Zoho offers a free plan.

Last updated: July 2, 2026

Data compiled by Arthur Jacquemin
Updated July 2, 2026
Try Bigin by Zoho freeAffiliateTry Intercom freeUpdated this monthUpdated this month
Best Value

Bigin by Zoho - Bigin by Zoho offers a free plan, starts at $20/mo lower ($9/mo vs $29/mo), offers 4 tiers vs 3.

Bigin by Zoho vs Intercom: Quick Pricing Facts

FeatureBigin by ZohoIntercom
Starting Price$9/mo$29/mo
Number of Plans43
Free TierYesNo
Pricing Modelper-seatper-seat
Annual DiscountN/AN/A

Bigin by Zoho is the more affordable option, starting at $9/mo compared to Intercom's $29/mo. Both are CRM tools with 7 combined pricing plans and 18 features compared.

Bigin by Zoho stands out with a free plan for getting started.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your CRM needs.

Pricing Plans
Bigin by Zoho
Bigin by Zoho
Try freeAffiliate
Intercom
Intercom
Try free
Tier 1
Free
$0/monthCheapest
Essential
$29/month
$2 / year
Includes
  • Fin AI Agent
  • Messenger
  • Shared Inbox and Ticketing system
  • Pre-built reports
  • Public Help Center
Tier 2
Express
$9/monthCheapest
Advanced
$85/month
$7 / year
Includes
  • Fin AI Agent
  • Multiple team Inboxes
  • Workflows automation builder
  • Round robin assignment
  • Private and multilingual Help Center
  • Includes 20 free Lite seats
Tier 3
Premier
$15/monthCheapest
Expert
$132/month
$11 / year
Includes
  • Fin AI Agent
  • Collaboration, security, and multibrand features
  • SSO & identity management
  • HIPAA support
  • Service level agreements (SLAs)
  • Multibrand Messenger / Help Center
  • Includes 50 free Lite seats
Tier 4
Bigin 360
$21/monthCheapest
-

← Swipe to compare plans →

Ready to get started? Try either tool free — no credit card required.

Find the best deal for your team
Answer 2 quick questions and we'll help you choose the right plan

Bigin by Zoho

Pipeline-centric CRM for small businesses by Zoho

View all Bigin by Zoho plans

Intercom

AI-powered customer messaging and support platform

View all Intercom plans

What Reviewers Say

Frequently Asked Questions: Bigin by Zoho vs Intercom

Which is cheaper, Bigin by Zoho or Intercom?
As of July 2026, Bigin by Zoho starts at a lower price point. Bigin by Zoho starts at $9/mo while Intercom starts at $29/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Bigin by Zoho have vs Intercom?
Bigin by Zoho offers 4 pricing plans, while Intercom offers 3 plans. More plans typically means more flexibility to match your exact needs and budget.
Does Bigin by Zoho or Intercom offer a free plan?
Bigin by Zoho offers a free plan, while Intercom does not. If budget is a concern, Bigin by Zoho lets you get started at no cost.
Can I save money by paying annually for Bigin by Zoho or Intercom?
Both Bigin by Zoho and Intercom offer annual billing options. Check each plan's yearly pricing for potential savings compared to monthly billing.
How do Bigin by Zoho and Intercom compare for CRM?
Both Bigin by Zoho and Intercom are CRM tools. Bigin by Zoho offers 4 plans starting at $9/mo, while Intercom offers 3 plans starting at $29/mo. Review the feature breakdowns above to see which better fits your CRM needs.
AI Recommendations

Sources

  1. Bigin by Zoho Official Pricing- Vendor pricing page
  2. Intercom Official Pricing- Vendor pricing page

Related Articles

Track Price Changes

Get notified when pricing changes for these tools.