Skip to main content
CompareTiers
Auto-generated comparison. Editorial verdict in progress.
CRM

Close vs Intercom: Pricing Comparison 2026

Side-by-side pricing comparison of Close and Intercom. See all plans, features, and costs at a glance.

Bottom line: Close starts at $19/mo, making it $80/mo cheaper than Intercom ($99/mo). Neither offers a free plan.

Last updated: August 24, 2026

Data compiled by Arthur Jacquemin
Updated August 24, 2026
Try Close freeAffiliateTry Intercom freePrice updated 4d agoPrice updated 4d ago
Best Value

Close - Close starts at $80/mo lower ($19/mo vs $99/mo), offers 4 tiers vs 3.

Close vs Intercom: Quick Pricing Facts

FeatureCloseIntercom
Starting Price$19/mo$99/mo
Number of Plans43
Free TierNoNo
Pricing Modelper-seatper-seat
Annual DiscountN/AN/A

Close is the more affordable option, starting at $19/mo compared to Intercom's $99/mo. Both are CRM tools with 7 combined pricing plans and 34 features compared.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your CRM needs.

Pricing Plans
Close
Close
Try freeAffiliate
Intercom
Intercom
Try free
Tier 1
Solo
$19/monthCheapest
Includes
  • Use Chloe & AI features
  • 500 credits/month
  • Refreshes monthly (no rollover)
  • Additional credits available
  • Limited to 1 user
  • Limited to 10k leads
  • Workflows not included
Start with Solo
Pro
$99/month
Start with Pro
Tier 2
Essentials
$49/monthCheapest
Includes
  • Use Chloe & AI features
  • Shared pool: 1,000 credits/user, up to 10,000/month
  • Refreshes monthly (no rollover)
  • Additional credits available
  • Unlimited contacts & leads
  • Team collaboration features
  • Built-in forms, email, calling & SMS
  • Centralized inbox & task list
  • Workflows not included
Start with Essentials
Copilot
Custom pricing
Start with Copilot
Tier 3
GrowthPopular
$109/month
Includes
  • Use Chloe & AI features
  • Shared pool: 1,500 credits/user, up to 15,000/month
  • Refreshes monthly (no rollover)
  • Additional credits available
  • Automated workflows
  • Use Chloe in Workflows
  • Power dialer
  • Custom activities
  • Send bulk email
Start with Growth
Proactive Support Plus
$99/monthCheapest
Start with Proactive Support Plus
Tier 4
Scale
$149/monthCheapest
Includes
  • Use Chloe & AI features
  • Shared pool: 2,000 credits/user, up to 20,000/month
  • Refreshes monthly (no rollover)
  • Additional credits available
  • Role-based access & permissions
  • Lead visibility rules
  • Predictive dialer
  • Unlimited call recording retention
  • Live call coaching
Start with Scale
-

← Swipe to compare plans →

Ready to get started? Try either tool free — no credit card required.

Try Close freeFrom $19/moTry Intercom freeFrom $99/mo
Find the best deal for your team
Answer 2 quick questions and we'll help you choose the right plan

Close

CRM built for inside sales teams with calling and email

View all Close plans

Intercom

AI-powered customer messaging and support platform

View all Intercom plans

What Reviewers Say

Frequently Asked Questions: Close vs Intercom

Which is cheaper, Close or Intercom?
As of August 2026, Close starts at a lower price point. Close starts at $19/mo while Intercom starts at $99/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Close have vs Intercom?
Close offers 4 pricing plans, while Intercom offers 3 plans. More plans typically means more flexibility to match your exact needs and budget.
What is the most popular Close plan?
The Growth plan is Close's most popular tier, priced at $109/mo. Key features include Use Chloe & AI features, Shared pool: 1,500 credits/user, up to 15,000/month, Refreshes monthly (no rollover).
Does Close or Intercom offer custom enterprise pricing?
Intercom offers a custom-priced enterprise tier for larger teams. Close lists all its pricing publicly.
How do Close and Intercom compare for CRM?
Both Close and Intercom are CRM tools. Close offers 4 plans starting at $19/mo, while Intercom offers 3 plans starting at $99/mo. Review the feature breakdowns above to see which better fits your CRM needs.
AI Recommendations

Sources

  1. Close Official Pricing- Vendor pricing page
  2. Intercom Official Pricing- Vendor pricing page

Related Articles

HubSpot CRM Review 2026: Hands-On Testing Notes from a Small Sales Team

Independent HubSpot CRM review for small sales teams (1-10 people). Pricing breakdown, real workflow tests, where it wins, where it loses to Close and Pipedrive.

Pipedrive Review 2026: Hands-On Testing Notes from a Small Sales Team

Independent Pipedrive review for small sales teams (1-10 people). Pricing breakdown, visual pipeline tests, where it wins, where it loses to Close and HubSpot.

Salesforce Sales Cloud Review 2026: Is It Overkill for Small Teams?

Independent Salesforce Sales Cloud review for small sales teams (1-10 people). Pricing breakdown, real workflow tests, where it wins, where it loses to Close and HubSpot.

Track Price Changes

Get notified when pricing changes for these tools.

See all Close alternativesSee all Intercom alternativesCRMCompare more tools