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CRM

Close vs Intercom: Pricing Comparison 2026

Side-by-side pricing comparison of Close and Intercom. See all plans, features, and costs at a glance.

Bottom line: Intercom starts at $29/mo, making it $20/mo cheaper than Close ($49/mo). Neither offers a free plan.

Last updated: July 2, 2026

Data compiled by Arthur Jacquemin
Updated July 2, 2026
Try Close freeAffiliateTry Intercom freeUpdated this monthUpdated this month
Best Value

Intercom - Intercom starts at $20/mo lower ($29/mo vs $49/mo).

Close vs Intercom: Quick Pricing Facts

FeatureCloseIntercom
Starting Price$49/mo$29/mo
Number of Plans33
Free TierNoNo
Pricing Modelper-seatper-seat
Annual DiscountN/AN/A

Intercom is the more affordable option, starting at $29/mo compared to Close's $49/mo. Both are CRM tools with 6 combined pricing plans and 33 features compared.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your CRM needs.

Pricing Plans
Close
Close
Try freeAffiliate
Intercom
Intercom
Try free
Tier 1
Essentials
$49/month
$35 / year
Includes
  • Unlimited contacts & leads
  • Multiple pipelines
  • Advanced lead & activity filters
  • Built-in forms, email, calling & SMS
  • Centralized inbox & task lists
Start with Essentials
Essential
$29/monthCheapest
$2 / year
Includes
  • Fin AI Agent
  • Messenger
  • Shared Inbox and Ticketing system
  • Pre-built reports
  • Public Help Center
Start with Essential
Tier 2
Growth
$109/month
$99 / year
Includes
  • Chloe (AI sales agent)
  • Automated workflows
  • Power Dialer
  • AI Email Assistant
  • Custom Activities
Start with Growth
Advanced
$85/monthCheapest
$7 / year
Includes
  • Fin AI Agent
  • Multiple team Inboxes
  • Workflows automation builder
  • Round robin assignment
  • Private and multilingual Help Center
  • Includes 20 free Lite seats
Start with Advanced
Tier 3
Scale
$149/month
$139 / year
Includes
  • Chloe (AI sales agent)
  • Role-based access & permissions
  • Lead visibility rules
  • Predictive Dialer
  • Unlimited call recording
Start with Scale
Expert
$132/monthCheapest
$11 / year
Includes
  • Fin AI Agent
  • Collaboration, security, and multibrand features
  • SSO & identity management
  • HIPAA support
  • Service level agreements (SLAs)
  • Multibrand Messenger / Help Center
  • Includes 50 free Lite seats
Start with Expert

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Close

CRM built for inside sales teams with calling and email

View all Close plans

Intercom

AI-powered customer messaging and support platform

View all Intercom plans

What Reviewers Say

Frequently Asked Questions: Close vs Intercom

Which is cheaper, Close or Intercom?
As of July 2026, Intercom starts at a lower price point. Close starts at $49/mo while Intercom starts at $29/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Close have vs Intercom?
Close offers 3 pricing plans, while Intercom offers 3 plans. More plans typically means more flexibility to match your exact needs and budget.
Can I save money by paying annually for Close or Intercom?
Both Close and Intercom offer annual billing options. Check each plan's yearly pricing for potential savings compared to monthly billing.
How do Close and Intercom compare for CRM?
Both Close and Intercom are CRM tools. Close offers 3 plans starting at $49/mo, while Intercom offers 3 plans starting at $29/mo. Review the feature breakdowns above to see which better fits your CRM needs.
AI Recommendations

Sources

  1. Close Official Pricing- Vendor pricing page
  2. Intercom Official Pricing- Vendor pricing page

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