Close vs Intercom: Pricing Comparison 2026
Side-by-side pricing comparison of Close and Intercom. See all plans, features, and costs at a glance.
Bottom line: Intercom starts at $29/mo, making it $20/mo cheaper than Close ($49/mo). Neither offers a free plan.
Last updated: March 23, 2026
Intercom — Intercom starts at $20/mo lower ($29/mo vs $49/mo).
Close vs Intercom: Quick Pricing Facts
| Feature | Close | Intercom |
|---|---|---|
| Starting Price | $49/mo | $29/mo |
| Number of Plans | 3 | 3 |
| Free Tier | No | No |
| Pricing Model | per-seat | per-seat |
| Annual Discount | N/A | N/A |
Intercom is the more affordable option, starting at $29/mo compared to Close's $49/mo. Both are CRM tools with 6 combined pricing plans and 31 features compared.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your CRM needs.
| Pricing Plans |  Close Try it freeAffiliate |  Intercom Try it free |
|---|---|---|
| Tier 1 | Essentials $49/month $35 / year Includes
| Essential $29/monthCheapest $2 / year Includes
|
| Tier 2 | Growth $109/month $99 / year Includes
| Advanced $85/monthCheapest $7 / year Includes
|
| Tier 3 | Scale $149/month $139 / year Includes
| Expert $132/monthCheapest $11 / year Includes
|
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What Reviewers Say
Intercom
Intercom starts at $20/mo lower ($29/mo vs $49/mo).
Based on pricing data only. Review the full comparison below for your specific needs.
Best value: Intercom
Try Intercom freeWhich Should You Choose?
Choose Close if:
- •You need predictable billing — Close's per-seat model avoids surprise overages
- •Close keeps its feature set lean, which means faster onboarding and less complexity
- •You need a CRM tool that scales with your team — Close's tier progression supports that
Choose Intercom if:
- •You want lower per-user costs—Intercom starts at $29/mo, saving $20/mo compared to Close at $49/mo
- •You want more features built-in—Intercom offers 5 additional features across its plans
- •Intercom's per-seat pricing lets you match exact team size without tier gaps
Intercom is the more affordable choice [1], starting at $29/mo compared to Close's $49/mo. For a 50-person team on paid plans, this translates to Intercom saving approximately $1000/month. Intercom offers 3 pricing tiers compared to Close's 3, giving you more granular control over scaling costs as your team grows. Across all tiers, Intercom provides 18 total features versus 13 for Close, offering a richer feature set depending on your specific needs. Intercom gives you a lower monthly bill and the option to upgrade later. Close asks you to commit to a higher spend upfront on the assumption you will use everything it includes. Few teams actually do.
Best choice: Close
Try Close freeFrequently Asked Questions: Close vs Intercom
Which is cheaper, Close or Intercom?
How many pricing plans does Close have vs Intercom?
Can I save money by paying annually for Close or Intercom?
How do Close and Intercom compare for CRM?
Sources
- Close Official Pricing— Vendor pricing page
- Intercom Official Pricing— Vendor pricing page
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