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CRM

ActiveCampaign vs Intercom: Pricing Comparison 2026

Side-by-side pricing comparison of ActiveCampaign and Intercom. See all plans, features, and costs at a glance.

Bottom line: ActiveCampaign starts at $15/mo, making it $14/mo cheaper than Intercom ($29/mo). Neither offers a free plan.

Last updated: March 23, 2026

Data compiled by Arthur Jacquemin
Updated March 23, 2026
Best Value

ActiveCampaignActiveCampaign starts at $14/mo lower ($15/mo vs $29/mo), offers 7 tiers vs 3.

ActiveCampaign vs Intercom: Quick Pricing Facts

FeatureActiveCampaignIntercom
Starting Price$15/mo$29/mo
Number of Plans73
Free TierNoNo
Pricing Modelusage-basedper-seat
Annual DiscountN/AN/A

ActiveCampaign is the more affordable option, starting at $15/mo compared to Intercom's $29/mo. Both are CRM tools with 10 combined pricing plans and 128 features compared.

ActiveCampaign uses usage-based pricing while Intercom uses per-seat pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your CRM needs.

Pricing Plans
ActiveCampaign
ActiveCampaign
Try it freeAffiliate
Intercom
Intercom
Try it free
Tier 1
Enterprise
$145/month
Includes
  • Active Intelligence
  • Marketing automation
  • Email Marketing
  • Premium segmentation
  • Unlimited automation actions
  • Premium CRM & ecommerce integrations
  • Landing pages
  • Predictive & conditional content
  • Attribution & conversion tracking
  • Custom objects
  • Single Sign-On (SSO)
  • Dedicated account team
  • 5 users
  • Active Intelligence
  • Marketing automation
  • Email Marketing
  • Premium segmentation
  • Unlimited automation actions
  • Premium CRM & ecommerce integrations
  • Landing pages
  • Predictive & conditional content
  • Attribution & conversion tracking
  • Custom objects
  • Single Sign-On (SSO)
  • Dedicated account team
  • 5 users
Essential
$29/monthCheapest
$2 / year
Includes
  • Fin AI Agent
  • Messenger
  • Shared Inbox and Ticketing system
  • Pre-built reports
  • Public Help Center
Tier 2
ProPopular
$79/monthCheapest
Includes
  • Active Intelligence
  • Marketing automation
  • Email Marketing
  • Advanced segmentation
  • Unlimited automation actions
  • Standard CRM & premium ecommerce integrations
  • Landing pages
  • Predictive & conditional content
  • Attribution & conversion tracking
  • 3 users
  • Active Intelligence
  • Marketing automation
  • Email Marketing
  • Advanced segmentation
  • Unlimited automation actions
  • Standard CRM & premium ecommerce integrations
  • Landing pages
  • Predictive & conditional content
  • Attribution & conversion tracking
  • 3 users
Advanced
$85/month
$7 / year
Includes
  • Fin AI Agent
  • Multiple team Inboxes
  • Workflows automation builder
  • Round robin assignment
  • Private and multilingual Help Center
  • Includes 20 free Lite seats
Tier 3
Plus
$49/monthCheapest
Includes
  • Active Intelligence (limits apply)
  • Marketing automation
  • Email Marketing
  • Standard segmentation
  • Unlimited automation actions
  • Standard CRM & ecommerce integrations
  • Landing pages
  • 1 user
  • Active Intelligence (limits apply)
  • Marketing automation
  • Email Marketing
  • Standard segmentation
  • Unlimited automation actions
  • Standard CRM & ecommerce integrations
  • Landing pages
  • 1 user
Expert
$132/month
$11 / year
Includes
  • Fin AI Agent
  • Collaboration, security, and multibrand features
  • SSO & identity management
  • HIPAA support
  • Service level agreements (SLAs)
  • Multibrand Messenger / Help Center
  • Includes 50 free Lite seats
Tier 4
Starter
$15/monthCheapest
Includes
  • Active Intelligence (limits apply)
  • Marketing automation
  • Email Marketing
  • Limited segmentation
  • 5 actions per automation
  • Standard CRM & ecommerce integrations
  • 1 user
  • Active Intelligence (limits apply)
  • Marketing automation
  • Email Marketing
  • Limited segmentation
  • 5 actions per automation
  • Standard CRM & ecommerce integrations
  • 1 user
Tier 5
Premium
$218/monthCheapest
Includes
  • Shared team inbox
  • Broadcast and automated messaging
  • Advanced flows
  • Team assignments
  • Dedicated account team
  • Up to 5 lines
  • 8 users
  • Shared team inbox
  • Broadcast and automated messaging
  • Advanced flows
  • Team assignments
  • Dedicated account team
  • Up to 5 lines
  • 8 users
Tier 6
AdvancedPopular
$99/monthCheapest
Includes
  • Shared team inbox
  • Broadcast and automated messaging
  • Advanced flows
  • Team assignments
  • Up to 5 lines
  • 5 users
  • Shared team inbox
  • Broadcast and automated messaging
  • Advanced flows
  • Team assignments
  • Up to 5 lines
  • 5 users
Tier 7
Core
$99/monthCheapest
Includes
  • Shared team inbox
  • Broadcast and automated messaging
  • Up to 2 lines
  • 3 users
  • Shared team inbox
  • Broadcast and automated messaging
  • Up to 2 lines
  • 3 users

← Swipe to compare plans →

ActiveCampaign

Marketing automation and CRM platform for customer experience

View all ActiveCampaign plans

Intercom

AI-powered customer messaging and support platform

View all Intercom plans

What Reviewers Say

Our Pick

ActiveCampaign

ActiveCampaign starts at $14/mo lower ($15/mo vs $29/mo), offers 7 tiers vs 3.

Based on pricing data only. Review the full comparison below for your specific needs.

Best value: ActiveCampaign

Try ActiveCampaign free

Which Should You Choose?

Choose ActiveCampaign if:

  • You want lower per-user costs—ActiveCampaign starts at $15/mo, saving $14/mo compared to Intercom at $29/mo
  • You need 7 pricing tiers for flexible team sizing—more options mean less overpaying for features you don't need
  • You want more features built-in—ActiveCampaign offers 92 additional features across its plans

Choose Intercom if:

  • You want Intercom's approach to incremental feature unlocking across its 3 pricing tiers
  • You value Intercom's specific feature progression from free to advanced tier levels
  • Intercom's approach to Customer Support reflects how modern teams actually use these tools

ActiveCampaign is the more affordable choice [1], starting at $15/mo compared to Intercom's $29/mo. For a 50-person team on paid plans, this translates to ActiveCampaign saving approximately $700/month. ActiveCampaign offers 7 pricing tiers compared to Intercom's 3, giving you more granular control over scaling costs as your team grows. Across all tiers, ActiveCampaign provides 110 total features versus 18 for Intercom, offering a richer feature set depending on your specific needs. We would start with ActiveCampaign for any team that has not yet outgrown mid-tier tooling. Intercom is a fine product, but paying more only makes sense if you have hit a wall with ActiveCampaign first.

Best choice: ActiveCampaign

Try ActiveCampaign free
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Frequently Asked Questions: ActiveCampaign vs Intercom

Which is cheaper, ActiveCampaign or Intercom?
As of March 2026, ActiveCampaign starts at a lower price point. ActiveCampaign starts at $15/mo while Intercom starts at $29/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does ActiveCampaign have vs Intercom?
ActiveCampaign offers 7 pricing plans, while Intercom offers 3 plans. More plans typically means more flexibility to match your exact needs and budget.
Can I save money by paying annually for ActiveCampaign or Intercom?
Both ActiveCampaign and Intercom offer annual billing options. Check each plan's yearly pricing for potential savings compared to monthly billing.
What is the most popular ActiveCampaign plan?
The Pro plan is ActiveCampaign's most popular tier, priced at $79/mo. Key features include Active Intelligence, Marketing automation, Email Marketing.
What pricing models do ActiveCampaign and Intercom use?
ActiveCampaign uses a usage-based pricing model, while Intercom uses per-seat pricing. The right model depends on your team size and usage patterns.
How do ActiveCampaign and Intercom compare for CRM?
Both ActiveCampaign and Intercom are CRM tools. ActiveCampaign offers 7 plans starting at $15/mo, while Intercom offers 3 plans starting at $29/mo. Review the feature breakdowns above to see which better fits your CRM needs.

Sources

  1. ActiveCampaign Official PricingVendor pricing page
  2. Intercom Official PricingVendor pricing page

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