Close vs Zendesk: Pricing Comparison 2026
Side-by-side pricing comparison of Close and Zendesk. See all plans, features, and costs at a glance.
Bottom line: Zendesk starts at $19/mo, making it $30/mo cheaper than Close ($49/mo). Neither offers a free plan.
Last updated: June 1, 2026
Zendesk - Zendesk starts at $30/mo lower ($19/mo vs $49/mo), offers 8 tiers vs 3.
Close vs Zendesk: Quick Pricing Facts
| Feature | Close | Zendesk |
|---|---|---|
| Starting Price | $49/mo | $19/mo |
| Number of Plans | 3 | 8 |
| Free Tier | No | No |
| Pricing Model | per-seat | per-seat |
| Annual Discount | N/A | N/A |
Zendesk is the more affordable option, starting at $19/mo compared to Close's $49/mo. Both are CRM tools with 11 combined pricing plans and 15 features compared.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your CRM needs.
| Pricing Plans |  Close Try freeAffiliate |  Zendesk Try freeAffiliate |
|---|---|---|
| Tier 1 | Essentials $49/month $35 / year Includes
| Support Team $19/monthCheapest |
| Tier 2 | Growth $109/month $99 / year Includes
| Suite Team $55/monthCheapest |
| Tier 3 | Scale $149/month $139 / year Includes
| Suite Professional $115/monthCheapest |
| Tier 4 | - | Suite Enterprise + Copilot Custom pricing |
| Tier 5 | - | Copilot $50/monthCheapest |
| Tier 6 | - | Workforce Engagement Bundle $50/monthCheapest |
| Tier 7 | - | Contact Center $50/monthCheapest |
| Tier 8 | - | How can we help? Contact us. Custom pricing |
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Sources
- Close Official Pricing- Vendor pricing page
- Zendesk Official Pricing- Vendor pricing page
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