Skip to main content
CRM

Freshsales vs Zoho CRM: Pricing Comparison 2026

Side-by-side pricing comparison of Freshsales and Zoho CRM. See all plans, features, and costs at a glance.

Bottom line: Freshsales starts at $9/mo, making it $5/mo cheaper than Zoho CRM ($14/mo). Neither offers a free plan.

Last updated: March 16, 2026

Data compiled by Arthur Jacquemin
Updated March 16, 2026

Freshsales vs Zoho CRM: Quick Pricing Facts

FeatureFreshsalesZoho CRM
Starting Price$9/mo$14/mo
Number of Plans25
Free TierNoNo
Pricing Modelper-seatper-seat
Annual DiscountN/AN/A

Freshsales is the more affordable option, starting at $9/mo compared to Zoho CRM's $14/mo. Both are CRM tools with 7 combined pricing plans and 54 features compared.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your CRM needs.

Pricing Plans
Freshsales
Freshsales
Try it free
Zoho CRM
Zoho CRM
Try it free
Tier 1
Includes
$9/monthCheapest
Includes
  • Kanban View for Contacts, Accounts, and Deals
  • Contact Lifecycle Stages
  • Built-in Chat, Email, & Phone
  • Email Templates
  • Custom Fields
  • Basic Workflows
  • Contextual Collaboration with Slack
  • Product Catalog
  • Curated Reports
  • Freshworks Marketplace
  • 1 CPQ license
  • Mobile App
  • 24x5 Support
Start with Includes
Standard
$14/month
Includes
  • Workflows & assignment rules
  • Cadences
  • Reports & dashboards
  • Sales forecasting
  • Self service kiosks
  • WhatsApp Business
Start with Standard
Tier 2
Everything in Pro, plus
$59/month
Includes
  • Field-level Permissions
  • Custom Modules
  • Forecasting Insights by Freddy AI
  • Workflows for Custom Modules
  • Sandbox
  • Audit Logs
Start with Everything in Pro, plus
Professional
$23/monthCheapest
Includes
  • CPQ
  • Email intelligence
  • Process automation
  • Widgets
  • Inventory management
  • Google Ads integration
Start with Professional
Tier 3
EnterprisePopular
$40/monthCheapest
Includes
  • AI sales assistant
  • Journey orchestration
  • Territory management
  • Custom functions
  • Wizards
  • Customer portals
Start with Enterprise
Tier 4
Ultimate
$52/monthCheapest
Includes
  • Enhanced feature limits
  • Consulting
  • Migration assistance
  • Custom AI/ML
  • Data preparation
Start with Ultimate
Tier 5
Starter
$20/monthCheapest
Includes
  • Sales forecastingTrack progress and estimate future sales using your pipeline insights
  • Team moduleManage your team, roles, and collaboration settings
  • 2500 workflow rulesRules that run when records meet specific criteria
  • 5 CRM Marketplace extensionsPlug-and-play integrations from the Marketplace
  • Ticket managementView, assign, and resolve support tickets.
  • Agent productivityTools that help agents work faster
  • 5 customer support channelsManage customer interactions from different channels
  • Unlimited emailsHandle all customer emails
  • 1 chatbot
  • 25K bot sessionsYour chatbot can handle upto 25K chat sessions per month.
  • Visitor insights (50K visitors/month) View a real-time list of all your website visitors categorized based on your chosen criteria like location, time spent, traffic source, and more.
  • Unlimited projects
Start with Starter

Swipe to compare plans →

Freshsales

AI-powered CRM with built-in phone, email, and chat

View all Freshsales plans

Zoho CRM

Affordable CRM with AI assistant, automation, and analytics

View all Zoho CRM plans

What Reviewers Say

Our Pick

Zoho CRM

Zoho CRM offers 5 tiers vs 2.

Based on pricing data only. Review the full comparison below for your specific needs.

Best value: Zoho CRM

Try Zoho CRM free

Which Should You Choose?

Choose Freshsales if:

  • You want lower per-user costs—Freshsales starts at $9/mo, saving $5/mo compared to Zoho CRM at $14/mo
  • You prioritize Freshsales's user experience and interface over price (both tools are similarly priced)
  • Freshsales's per-seat pricing lets you match exact team size without tier gaps

Choose Zoho CRM if:

  • You need 5 pricing tiers for flexible team sizing—more options mean less overpaying for features you don't need
  • You want more features built-in—Zoho CRM offers 16 additional features across its plans
  • You prioritize Zoho CRM's user experience and interface over price (both tools are similarly priced)

Freshsales is the more affordable choice [1], starting at $9/mo compared to Zoho CRM's $14/mo. For a 50-person team on paid plans, this translates to Freshsales saving approximately $250/month. Freshsales offers 2 pricing tiers compared to Zoho CRM's 5, giving you more granular control over scaling costs as your team grows. Across all tiers, Freshsales provides 19 total features versus 35 for Zoho CRM, offering a more focused toolset depending on your specific needs. For budget-conscious teams seeking predictable costs, Freshsales delivers superior value. Zoho CRM may justify its premium for specialized needs, but most organizations will find Freshsales the smarter financial choice.

ShareShare

Frequently Asked Questions: Freshsales vs Zoho CRM

Which is cheaper, Freshsales or Zoho CRM?
As of March 2026, Freshsales starts at a lower price point. Freshsales starts at $9/mo while Zoho CRM starts at $14/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Freshsales have vs Zoho CRM?
Freshsales offers 2 pricing plans, while Zoho CRM offers 5 plans. More plans typically means more flexibility to match your exact needs and budget.
What is the most popular Zoho CRM plan?
The Enterprise plan is Zoho CRM's most popular tier, priced at $40/mo. Key features include AI sales assistant, Journey orchestration, Territory management.
How do Freshsales and Zoho CRM compare for CRM?
Both Freshsales and Zoho CRM are CRM tools. Freshsales offers 2 plans starting at $9/mo, while Zoho CRM offers 5 plans starting at $14/mo. Review the feature breakdowns above to see which better fits your CRM needs.

Sources

  1. Freshsales Official PricingVendor pricing page
  2. Zoho CRM Official PricingVendor pricing page

Related Articles

Track Price Changes

Get notified when pricing changes for these tools.