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Freshsales vs Pipedrive: Pricing Comparison 2026

Side-by-side pricing comparison of Freshsales and Pipedrive. See all plans, features, and costs at a glance.

Bottom line: Freshsales starts at $9/mo and Pipedrive starts at Custom pricing. Compare all 8 pricing tiers side by side.

Last updated: June 22, 2026

Data compiled by Arthur Jacquemin
Updated June 22, 2026
Try Freshsales freeTry Pipedrive freeAffiliatePrice updated 5d agoPrice updated 5d ago

Freshsales vs Pipedrive: Quick Pricing Facts

FeatureFreshsalesPipedrive
Starting Price$9/moCustom pricing
Number of Plans26
Free TierNoYes
Pricing Modelper-seatper-seat
Annual DiscountN/AN/A

Freshsales and Pipedrive are both priced at $9/mo, making them equally accessible CRM tools. Together they offer 8 pricing plans with 19 features compared, so the best choice comes down to which features match your needs.

Pipedrive stands out with a free plan for getting started.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your CRM needs.

Pricing Plans
Freshsales
Freshsales
Try free
Pipedrive
Pipedrive
Try freeAffiliate
Tier 1
Includes
$9/monthCheapest
Includes
  • Kanban View for Contacts, Accounts, and Deals
  • Contact Lifecycle Stages
  • Built-in Chat, Email, & Phone
  • Email Templates
  • Custom Fields
  • Basic Workflows
  • Contextual Collaboration with Slack
  • Product Catalog
  • Curated Reports
  • Freshworks Marketplace
  • 1 CPQ license
  • Mobile App
  • 24x5 Support
Lite
Custom pricing
Tier 2
Everything in Pro, plus
$59/month
Includes
  • Field-level Permissions
  • Custom Modules
  • Forecasting Insights by Freddy AI
  • Workflows for Custom Modules
  • Sandbox
  • Audit Logs
Free 14-day trial. No credit card required.
$0/monthCheapest
Tier 3
-
Growth
Custom pricing
Tier 4
-
Premium
Custom pricing
Tier 5
-
Per seat per month, billed annually
Custom pricing
Tier 6
-
Ultimate
Custom pricing

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Freshsales

AI-powered CRM with built-in phone, email, and chat

View all Freshsales plans

Pipedrive

Sales-focused CRM with visual pipeline management

View all Pipedrive plans

What Reviewers Say

Which Should You Choose?

Choose Freshsales if:

  • You want a CRM with a built-in phone dialer, call recording, and AI-powered lead scoring included in mid-tier plans
  • Your sales team needs native email sequences and workflow automation without third-party add-ons
  • You already use Freshworks products (Freshdesk, Freshchat) and want a unified customer platform
  • Budget matters - Freshsales Growth at $11/user/month undercuts Pipedrive Advanced at $34/user/month for comparable features

Choose Pipedrive if:

  • Your team thrives on a visual, drag-and-drop pipeline interface that makes deal management intuitive from day one
  • You need 400+ native integrations through the Pipedrive Marketplace versus Freshsales' smaller ecosystem
  • Revenue forecasting and goal tracking are critical - Pipedrive's reporting suite is more mature out of the box
  • You want granular activity-based selling metrics that track calls, emails, and meetings per rep with minimal setup

Freshsales and Pipedrive are both built for sales teams that want CRM without enterprise complexity, but they diverge on philosophy. Freshsales bundles more functionality into lower-priced tiers - Growth at $11/user/month includes email templates, workflows, and a basic phone dialer. Pipedrive Essential starts at $14/user/month but limits you to basic pipeline management; automation and email sync require Advanced at $34/user/month. Pipedrive's strength is its pipeline UX. The visual deal board is among the best in the industry, and the activity-based selling methodology is baked into every view. Sales managers get clear visibility into team performance without configuring custom reports. Pipedrive also has a significantly larger integration marketplace, which matters if your stack includes niche tools. Freshsales counters with AI features that Pipedrive reserves for higher tiers. Freddy AI provides lead scoring, deal insights, and next-best-action recommendations starting at the Growth plan. Freshsales also includes a built-in phone system with call recording - Pipedrive requires an add-on or integration for telephony. For budget-conscious teams that want an all-in-one sales tool with built-in calling and AI, Freshsales offers more value per dollar. For teams that prioritize pipeline visualization, a rich integration ecosystem, and proven activity tracking, Pipedrive's UX advantage justifies the premium.

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Frequently Asked Questions: Freshsales vs Pipedrive

How many pricing plans does Freshsales have vs Pipedrive?
Freshsales offers 2 pricing plans, while Pipedrive offers 6 plans. More plans typically means more flexibility to match your exact needs and budget.
Does Freshsales or Pipedrive offer a free plan?
Pipedrive offers a free plan, while Freshsales does not. If budget is a concern, Pipedrive lets you get started at no cost.
Does Freshsales or Pipedrive offer custom enterprise pricing?
Pipedrive offers a custom-priced enterprise tier for larger teams. Freshsales lists all its pricing publicly.
How do Freshsales and Pipedrive compare for CRM?
Both Freshsales and Pipedrive are CRM tools. Freshsales offers 2 plans starting at $9/mo, while Pipedrive offers 6 plans starting at Custom pricing. Review the feature breakdowns above to see which better fits your CRM needs.
AI Recommendations

Sources

  1. Freshsales Official Pricing- Vendor pricing page
  2. Pipedrive Official Pricing- Vendor pricing page

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