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Customer Support

Front vs LiveChat: Pricing Comparison 2026

Side-by-side pricing comparison of Front and LiveChat. See all plans, features, and costs at a glance.

Bottom line: LiveChat starts at $19/mo, making it $6/mo cheaper than Front ($25/mo). Neither offers a free plan.

Last updated: August 24, 2026

Data compiled by Arthur Jacquemin
Updated August 24, 2026
Try Front freeTry LiveChat freePrice updated 5d agoPrice updated 5d ago
Best Value

LiveChat - LiveChat starts at $6/mo lower ($19/mo vs $25/mo), offers 4 tiers vs 3.

Front vs LiveChat: Quick Pricing Facts

FeatureFrontLiveChat
Starting Price$25/mo$19/mo
Number of Plans34
Free TierNoNo
Pricing Modelper-seatper-seat
Annual DiscountN/AN/A

LiveChat is the more affordable option, starting at $19/mo compared to Front's $25/mo. Both are Customer Support tools with 7 combined pricing plans and 48 features compared.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Front
LiveChat
LiveChat
Try free
Tier 1
Starter
$25/month
Includes
  • Shared inbox and ticketing
  • AI Topics and up to 10 automation rules
  • Basic analytics
  • No-code public knowledge base
  • AI add-ons available
Start with Starter
Starter
$19/monthCheapest
Includes
  • Text Intelligence
  • Track up to 100 visitors
  • 1 recurring campaign
  • 60-day chat history
  • Basic widget customization
  • 24/7/365 Support
  • 1 user
Start with Starter
Tier 2
Professional
$65/month
Includes
  • Omnichannel (email, SMS, social, etc.)
  • Macros and up to 20 automation rules
  • Advanced analytics
  • Multiple workspaces, SSO, and SCIM
  • AI add-ons available
Start with Professional
Team
$49/monthCheapest
Includes
  • Text Intelligence
  • Track up to 400 visitors
  • Unlimited campaigns
  • Unlimited chat history
  • Full widget customization
  • Basic reporting
  • Unlimited users
Start with Team
Tier 3
EnterprisePopular
$105/month
Includes
  • Smart rules
  • Unlimited rules and macros
  • Multi-language knowledge base
  • Custom roles and permissions
  • AI Copilot, QA, and CSAT included
Start with Enterprise
Business
$79/monthCheapest
Includes
  • Text Intelligence
  • Track up to 1000 visitors
  • Work scheduler
  • Staffing prediction
  • On-demand reporting
  • Advanced reporting
  • Agent performance
  • SMS and Apple Messages for Business
Start with Business
Tier 4
-
Enterprise
Custom pricing
Includes
  • Text Intelligence
  • Customize tracking limit
  • Support from Product Expert
  • Dedicated onboarding
  • White label chat widget
  • Software engineer support
  • Single Sign-on (SSO)
  • HIPAA Compliance
  • Alternative payment terms
  • Professional services
  • Service level agreements (SLAs)
Start with Enterprise

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Ready to get started? Try either tool free — no credit card required.

Try Front freeFrom $25/moTry LiveChat freeFrom $19/mo
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Front

Shared inbox platform for team email and communication

View all Front plans

LiveChat

Live chat and help desk software for customer service

View all LiveChat plans

Frequently Asked Questions: Front vs LiveChat

Which is cheaper, Front or LiveChat?
As of August 2026, LiveChat starts at a lower price point. Front starts at $25/mo while LiveChat starts at $19/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Front have vs LiveChat?
Front offers 3 pricing plans, while LiveChat offers 4 plans. More plans typically means more flexibility to match your exact needs and budget.
What is the most popular Front plan?
The Enterprise plan is Front's most popular tier, priced at $105/mo. Key features include Smart rules, Unlimited rules and macros, Multi-language knowledge base.
Does Front or LiveChat offer custom enterprise pricing?
LiveChat offers a custom-priced enterprise tier for larger teams. Front lists all its pricing publicly.
How do Front and LiveChat compare for Customer Support?
Both Front and LiveChat are Customer Support tools. Front offers 3 plans starting at $25/mo, while LiveChat offers 4 plans starting at $19/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.
AI Recommendations

Sources

  1. Front Official Pricing- Vendor pricing page
  2. LiveChat Official Pricing- Vendor pricing page

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