Gladly vs Helpshift: Pricing Comparison 2026
Side-by-side pricing comparison of Gladly and Helpshift. See all plans, features, and costs at a glance.
Bottom line: Gladly starts at $29/mo, making it $20/mo cheaper than Helpshift ($49/mo). Gladly offers a free plan.
Last updated: July 2, 2026
Gladly - Gladly offers a free plan, starts at $20/mo lower ($29/mo vs $49/mo).
Gladly vs Helpshift: Quick Pricing Facts
| Feature | Gladly | Helpshift |
|---|---|---|
| Starting Price | $29/mo | $49/mo |
| Number of Plans | 5 | 5 |
| Free Tier | Yes | Yes |
| Pricing Model | per-seat | usage-based |
| Annual Discount | N/A | N/A |
Gladly is the more affordable option, starting at $29/mo compared to Helpshift's $49/mo. Both are Customer Support tools with 10 combined pricing plans and 29 features compared.
Both tools offer free plans, making them accessible for teams on a budget. Gladly uses per-seat pricing while Helpshift uses usage-based pricing, which may affect your total cost at scale.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Gladly Try free |  Helpshift Try free |
|---|---|---|
| Tier 1 | ||
| Tier 2 | Starter $29/monthCheapest $29 / year Includes
| Starter $49/month $588 / year Includes
|
| Tier 3 | ProPopular $99/monthCheapest $99 / year Includes
| ProPopular $99/monthCheapest $1188 / year Includes
|
| Tier 4 | Business $199/monthCheapest $199 / year Includes
| Business $199/monthCheapest $2388 / year Includes
|
| Tier 5 | Enterprise Custom pricing Includes
| Enterprise Custom pricing Includes
|
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Frequently Asked Questions: Gladly vs Helpshift
Which is cheaper, Gladly or Helpshift?
How many pricing plans does Gladly have vs Helpshift?
Does Gladly or Helpshift offer a free plan?
Can I save money by paying annually for Gladly or Helpshift?
What is the most popular Gladly plan?
What is the most popular Helpshift plan?
Does Gladly or Helpshift offer custom enterprise pricing?
Sources
- Gladly Official Pricing- Vendor pricing page
- Helpshift Official Pricing- Vendor pricing page
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