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Customer Support

Hiver vs LiveChat: Pricing Comparison 2026

Side-by-side pricing comparison of Hiver and LiveChat. See all plans, features, and costs at a glance.

Bottom line: LiveChat starts at $19/mo, making it $6/mo cheaper than Hiver ($25/mo). Neither offers a free plan.

Last updated: August 31, 2026

Data compiled by Arthur Jacquemin
Updated August 31, 2026
Try Hiver freeTry LiveChat freePrice updated 8d agoPrice updated today
Best Value

LiveChat - LiveChat starts at $6/mo lower ($19/mo vs $25/mo).

Hiver vs LiveChat: Quick Pricing Facts

FeatureHiverLiveChat
Starting Price$25/mo$19/mo
Number of Plans44
Free TierNoNo
Pricing Modelper-seatper-seat
Annual DiscountN/AN/A

LiveChat is the more affordable option, starting at $19/mo compared to Hiver's $25/mo. Both are Customer Support tools with 8 combined pricing plans and 64 features compared.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Hiver
LiveChat
LiveChat
Try free
Tier 1
Growth
$25/month
Includes
  • AI Agents
  • AI Copilot
  • Skills
  • AI Knowledge Builder
  • Shared Inbox and ticketing
  • Omnichannel
  • 24*7 support
  • Rule-based Automations
  • Pre-built Analytics
  • Basic integrations
  • Voice
Start with Growth
Starter
$19/monthCheapest
Includes
  • Text Intelligence
  • Track up to 100 visitors
  • 1 recurring campaign
  • 60-day chat history
  • Basic widget customization
  • 24/7/365 Support
  • 1 user
Start with Starter
Tier 2
ProPopular
$55/month
Includes
  • Customer Portal
  • Slack channel
  • SLAs
  • CSAT surveys
  • Advanced Analytics
  • Premium integrations
  • API access
  • Voice
Start with Pro
Team
$49/monthCheapest
Includes
  • Text Intelligence
  • Track up to 400 visitors
  • Unlimited campaigns
  • Unlimited chat history
  • Full widget customization
  • Basic reporting
  • Unlimited users
Start with Team
Tier 3
Elite
$85/month
Includes
  • AI QA
  • AI Insights
  • Customer Intelligence
  • Skill-based routing
  • Custom Objects
  • Personal to Shared Inbox rules
  • SSO, HIPPAA, and custom roles
  • Voice
Start with Elite
Business
$79/monthCheapest
Includes
  • Text Intelligence
  • Track up to 1000 visitors
  • Work scheduler
  • Staffing prediction
  • On-demand reporting
  • Advanced reporting
  • Agent performance
  • SMS and Apple Messages for Business
Start with Business
Tier 4
ALL PLANS
Custom pricing
Includes
  • Setup in minutes Add help articles, connect tools, and import past conversations.
  • Cross-tool actions Looks up orders, issues refunds, and updates records across your systems.
  • Self-improving Learns from every resolution, so the fiftieth reply beats the fifth.
  • Human in the loop Pauses for approval on actions you mark sensitive.
Start with ALL PLANS
Enterprise
Custom pricing
Includes
  • Text Intelligence
  • Customize tracking limit
  • Support from Product Expert
  • Dedicated onboarding
  • White label chat widget
  • Software engineer support
  • Single Sign-on (SSO)
  • HIPAA Compliance
  • Alternative payment terms
  • Professional services
  • Service level agreements (SLAs)
Start with Enterprise

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Try Hiver freeFrom $25/moTry LiveChat freeFrom $19/mo
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Hiver

Gmail-based helpdesk for customer support teams

View all Hiver plans

LiveChat

Live chat and help desk software for customer service

View all LiveChat plans

Frequently Asked Questions: Hiver vs LiveChat

Which is cheaper, Hiver or LiveChat?
As of September 2026, LiveChat starts at a lower price point. Hiver starts at $25/mo while LiveChat starts at $19/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Hiver have vs LiveChat?
Hiver offers 4 pricing plans, while LiveChat offers 4 plans. More plans typically means more flexibility to match your exact needs and budget.
What is the most popular Hiver plan?
The Pro plan is Hiver's most popular tier, priced at $55/mo. Key features include Customer Portal, Slack channel, SLAs.
Does Hiver or LiveChat offer custom enterprise pricing?
Yes, both Hiver and LiveChat offer custom enterprise pricing tiers with quote-based pricing. Contact each vendor for a tailored quote.
How do Hiver and LiveChat compare for Customer Support?
Both Hiver and LiveChat are Customer Support tools. Hiver offers 4 plans starting at $25/mo, while LiveChat offers 4 plans starting at $19/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.
AI Recommendations

Sources

  1. Hiver Official Pricing- Vendor pricing page
  2. LiveChat Official Pricing- Vendor pricing page

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