Hiver vs LiveChat: Pricing Comparison 2026
Side-by-side pricing comparison of Hiver and LiveChat. See all plans, features, and costs at a glance.
Bottom line: LiveChat starts at $19/mo, making it $6/mo cheaper than Hiver ($25/mo). Hiver offers a free plan.
Last updated: March 16, 2026
Hiver vs LiveChat: Quick Pricing Facts
| Feature | Hiver | LiveChat |
|---|---|---|
| Starting Price | $25/mo | $19/mo |
| Number of Plans | 4 | 4 |
| Free Tier | Yes | No |
| Pricing Model | per-seat | per-seat |
| Annual Discount | N/A | N/A |
LiveChat is the more affordable option, starting at $19/mo compared to Hiver's $25/mo. Both are Customer Support tools with 8 combined pricing plans and 72 features compared.
Hiver stands out with a free plan for getting started.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Hiver Try it free |  LiveChat Try it free |
|---|---|---|
| Tier 1 | Free $0/monthCheapest Includes
| Starter $19/month Includes
|
| Tier 2 | GrowthPopular $25/monthCheapest $25 / year Includes
| Team $49/month Includes
|
| Tier 3 | Pro $65/monthCheapest $65 / year Includes
| Business $79/month Includes
|
| Tier 4 | Elite $105/monthCheapest $105 / year Includes
| Enterprise Custom pricing Includes
|
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Hiver
Hiver offers a free plan.
Based on pricing data only. Review the full comparison below for your specific needs.
Best value: Hiver
Try Hiver freeWhich Should You Choose?
Choose Hiver if:
- •You need a free plan with Ticketing and support channels, Email, Live Chat & Knowledge Base—Hiver offers no-cost access with no credit card required
- •You want more features built-in—Hiver offers 6 additional features across its plans
- •Hiver's 4-tier per-seat structure gives clearer cost visibility for budget planning
Choose LiveChat if:
- •You want lower per-user costs—LiveChat starts at $19/mo, saving $6/mo compared to Hiver at $25/mo
- •Your team needs custom enterprise pricing—LiveChat offers negotiated terms for large deployments
- •You want LiveChat's approach to incremental feature unlocking across its 4 pricing tiers
Hiver offers a free plan [1], eliminating the cost barrier for evaluation, while LiveChat requires paid subscription from the start. This gives Hiver a significant advantage for teams with budget constraints or extended trial periods. Once you outgrow Hiver's free tier, upgrading to a paid plan at approximately $25/mo provides substantial additional functionality. Compare this pricing path against LiveChat's tiering starting at $19/mo to assess total cost of ownership over 12 months. Hiver's 4 tiers provide flexibility at different budgets, while LiveChat's 4 tiers structure may force you into higher-cost plans than necessary for your use case. If evaluation cost matters to your decision, Hiver is the obvious starting point with zero financial commitment. Use the free tier to validate core functionality before committing to paid plans from either tool.
Frequently Asked Questions: Hiver vs LiveChat
Which is cheaper, Hiver or LiveChat?
How many pricing plans does Hiver have vs LiveChat?
Does Hiver or LiveChat offer a free plan?
Can I save money by paying annually for Hiver or LiveChat?
What is the most popular Hiver plan?
Does Hiver or LiveChat offer custom enterprise pricing?
How do Hiver and LiveChat compare for Customer Support?
Sources
- Hiver Official Pricing— Vendor pricing page
- LiveChat Official Pricing— Vendor pricing page
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