Hiver vs Olark: Pricing Comparison 2026
Side-by-side pricing comparison of Hiver and Olark. See all plans, features, and costs at a glance.
Bottom line: Hiver starts at $25/mo, making it $4/mo cheaper than Olark ($29/mo). Hiver offers a free plan.
Last updated: March 16, 2026
Hiver vs Olark: Quick Pricing Facts
| Feature | Hiver | Olark |
|---|---|---|
| Starting Price | $25/mo | $29/mo |
| Number of Plans | 4 | 2 |
| Free Tier | Yes | No |
| Pricing Model | per-seat | per-seat |
| Annual Discount | N/A | N/A |
Hiver is the more affordable option, starting at $25/mo compared to Olark's $29/mo. Both are Customer Support tools with 6 combined pricing plans and 55 features compared.
Hiver stands out with a free plan for getting started.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Hiver Try it free |  Olark Try it free |
|---|---|---|
| Tier 1 | Free $0/monthCheapest Includes
| Olark Standard $29/month Includes
|
| Tier 2 | GrowthPopular $25/monthCheapest $25 / year Includes
| Olark Pro Custom pricing Includes
|
| Tier 3 | Pro $65/monthCheapest $65 / year Includes
| — |
| Tier 4 | Elite $105/monthCheapest $105 / year Includes
| — |
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Hiver
Hiver offers a free plan, starts at $4/mo lower ($25/mo vs $29/mo), offers 4 tiers vs 2.
Based on pricing data only. Review the full comparison below for your specific needs.
Best value: Hiver
Try Hiver freeWhich Should You Choose?
Choose Hiver if:
- •You want lower per-user costs—Hiver starts at $25/mo, saving $4/mo compared to Olark at $29/mo
- •You need a free plan with Ticketing and support channels, Email, Live Chat & Knowledge Base—Hiver offers no-cost access with no credit card required
- •You need 4 pricing tiers for flexible team sizing—more options mean less overpaying for features you don't need
- •You want more features built-in—Hiver offers 23 additional features across its plans
Choose Olark if:
- •Your team needs custom enterprise pricing—Olark offers negotiated terms for large deployments
- •You prioritize Olark's user experience and interface over price (both tools are similarly priced)
- •Olark's per-seat pricing lets you match exact team size without tier gaps
Hiver is the more affordable choice [1], starting at $25/mo compared to Olark's $29/mo. For a 50-person team on paid plans, this translates to Hiver saving approximately $200/month. Hiver offers 4 pricing tiers compared to Olark's 2, giving you more granular control over scaling costs as your team grows. Across all tiers, Hiver provides 39 total features versus 16 for Olark, offering a richer feature set depending on your specific needs. If controlling SaaS spend is a priority, Hiver offers the better cost-to-value ratio. Consider Olark only if its unique capabilities directly address a gap Hiver cannot fill.
Frequently Asked Questions: Hiver vs Olark
Which is cheaper, Hiver or Olark?
How many pricing plans does Hiver have vs Olark?
Does Hiver or Olark offer a free plan?
Can I save money by paying annually for Hiver or Olark?
What is the most popular Hiver plan?
Does Hiver or Olark offer custom enterprise pricing?
How do Hiver and Olark compare for Customer Support?
Sources
- Hiver Official Pricing— Vendor pricing page
- Olark Official Pricing— Vendor pricing page
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