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HubSpot CRM vs Zendesk Sell: Pricing Comparison 2026

Side-by-side pricing comparison of HubSpot CRM and Zendesk Sell. See all plans, features, and costs at a glance.

Bottom line: HubSpot CRM starts at $9/mo and Zendesk Sell starts at Custom pricing. Compare all 8 pricing tiers side by side.

Last updated: March 16, 2026

Data compiled by Arthur Jacquemin
Updated March 16, 2026

HubSpot CRM vs Zendesk Sell: Quick Pricing Facts

FeatureHubSpot CRMZendesk Sell
Starting Price$9/moCustom pricing
Number of Plans44
Free TierYesNo
Pricing Modelfreemiumper-seat
Annual DiscountN/AN/A

HubSpot CRM and Zendesk Sell are both priced at $9/mo, making them equally accessible CRM tools. Together they offer 8 pricing plans with 32 features compared, so the best choice comes down to which features match your needs.

HubSpot CRM stands out with a free plan for getting started. HubSpot CRM uses freemium pricing while Zendesk Sell uses per-seat pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your CRM needs.

Pricing Plans
HubSpot CRM
HubSpot CRM
Try it free
Zendesk Sell
Zendesk Sell
Try it free
Tier 1
Free
$0/monthCheapest
Includes
  • Free Marketing tools
  • Free Sales tools
  • Free Service tools
  • Free Content tools
  • Free Data tools
Start with Free
ADVANCED AI AGENTS
Custom pricing
Start with ADVANCED AI AGENTS
Tier 2
StarterPopular
$9/monthCheapest
$9 / year
Includes
  • 500 HubSpot Credits
  • 1,000 marketing contacts
  • Email marketing
  • Live chat
  • Forms
  • Simple marketing automation
  • Ad management
  • Ad retargeting
  • CRM segments
  • Cookie Management Tools
Start with Starter
COPILOT
Custom pricing
Start with COPILOT
Tier 3
ProfessionalPopular
$792/monthCheapest
$792 / year
Includes
  • 3,000 HubSpot Credits
  • 2,000 marketing contacts
  • Social media
  • Lead scoring
  • Advanced personalization
  • Teams
  • Omni-channel marketing automation
  • Custom reporting
Start with Professional
ZENDESK QUALITY ASSURANCE
Custom pricing
Start with ZENDESK QUALITY ASSURANCE
Tier 4
Enterprise
$3300/monthCheapest
$3300 / year
Includes
  • 5,000 HubSpot Credits
  • 10,000 marketing contacts
  • Organize teams
  • Multi-touch revenue attribution
  • Lookalike Lists (Beta)
  • Customer journey analytics
  • Limit access to content and data
  • Journey automation (Beta)
  • Email approvals
Start with Enterprise
ZENDESK WORKFORCE MANAGEMENT
Custom pricing
Start with ZENDESK WORKFORCE MANAGEMENT

Swipe to compare plans →

HubSpot CRM

Free CRM with marketing, sales, and service hub add-ons

View all HubSpot CRM plans

Zendesk Sell

Sales CRM integrated with Zendesk support platform

View all Zendesk Sell plans

What Reviewers Say

Our Pick

HubSpot CRM

HubSpot CRM offers a free plan.

Based on pricing data only. Review the full comparison below for your specific needs.

Best value: HubSpot CRM

Try HubSpot CRM free

Which Should You Choose?

Choose HubSpot CRM if:

  • You need a free plan with Free Marketing tools, Free Sales tools—HubSpot CRM offers no-cost access with no credit card required
  • You want more features built-in—HubSpot CRM offers 32 additional features across its plans
  • You prioritize HubSpot CRM's user experience and interface over price (both tools are similarly priced)

Choose Zendesk Sell if:

  • Your team needs custom enterprise pricing—Zendesk Sell offers negotiated terms for large deployments
  • You prioritize Zendesk Sell's user experience and interface over price (both tools are similarly priced)
  • You want Zendesk Sell's approach to incremental feature unlocking across its 4 pricing tiers

HubSpot CRM offers a free plan [1], eliminating the cost barrier for evaluation, while Zendesk Sell requires paid subscription from the start. This gives HubSpot CRM a significant advantage for teams with budget constraints or extended trial periods. Once you outgrow HubSpot CRM's free tier, upgrading to a paid plan at approximately $9/mo provides substantial additional functionality. Compare this pricing path against Zendesk Sell's tiering starting at Custom pricing to assess total cost of ownership over 12 months. HubSpot CRM's 4 tiers provide flexibility at different budgets, while Zendesk Sell's 4 tiers structure may force you into higher-cost plans than necessary for your use case. If evaluation cost matters to your decision, HubSpot CRM is the obvious starting point with zero financial commitment. Use the free tier to validate core functionality before committing to paid plans from either tool.

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Frequently Asked Questions: HubSpot CRM vs Zendesk Sell

How many pricing plans does HubSpot CRM have vs Zendesk Sell?
HubSpot CRM offers 4 pricing plans, while Zendesk Sell offers 4 plans. More plans typically means more flexibility to match your exact needs and budget.
Does HubSpot CRM or Zendesk Sell offer a free plan?
HubSpot CRM offers a free plan, while Zendesk Sell does not. If budget is a concern, HubSpot CRM lets you get started at no cost.
Can I save money by paying annually for HubSpot CRM or Zendesk Sell?
Both HubSpot CRM and Zendesk Sell offer annual billing options. Check each plan's yearly pricing for potential savings compared to monthly billing.
What is the most popular HubSpot CRM plan?
The Starter plan is HubSpot CRM's most popular tier, priced at $9/mo. Key features include 500 HubSpot Credits, 1,000 marketing contacts, Email marketing.
Does HubSpot CRM or Zendesk Sell offer custom enterprise pricing?
Zendesk Sell offers a custom-priced enterprise tier for larger teams. HubSpot CRM lists all its pricing publicly.
What pricing models do HubSpot CRM and Zendesk Sell use?
HubSpot CRM uses a freemium pricing model, while Zendesk Sell uses per-seat pricing. The right model depends on your team size and usage patterns.
How do HubSpot CRM and Zendesk Sell compare for CRM?
Both HubSpot CRM and Zendesk Sell are CRM tools. HubSpot CRM offers 4 plans starting at $9/mo, while Zendesk Sell offers 4 plans starting at Custom pricing. Review the feature breakdowns above to see which better fits your CRM needs.

Sources

  1. HubSpot CRM Official PricingVendor pricing page
  2. Zendesk Sell Official PricingVendor pricing page

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