Kayako vs Pylon: Pricing Comparison 2026
Side-by-side pricing comparison of Kayako and Pylon. See all plans, features, and costs at a glance.
Bottom line: Kayako starts at Custom pricing and Pylon starts at $50/mo. Compare all 7 pricing tiers side by side.
Last updated: August 3, 2026
Kayako vs Pylon: Quick Pricing Facts
| Feature | Kayako | Pylon |
|---|---|---|
| Starting Price | Custom pricing | $50/mo |
| Number of Plans | 1 | 6 |
| Free Tier | No | No |
| Pricing Model | per-seat | per-seat |
| Annual Discount | N/A | N/A |
Kayako and Pylon are both priced at Custom pricing, making them equally accessible Customer Support tools. Together they offer 7 pricing plans with 8 features compared, so the best choice comes down to which features match your needs.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Kayako Try free |  Pylon Try free |
|---|---|---|
| Tier 1 | Kayako One Custom pricing Includes
| Starter $59/monthCheapest |
| Tier 2 | - | ProfessionalPopular $89/monthCheapest |
| Tier 3 | - | Enterprise $139/monthCheapest |
| Tier 4 | - | AI Assistants $50/monthCheapest |
| Tier 5 | - | AI Agents $100/monthCheapest |
| Tier 6 | - | Account Intelligence Custom pricing |
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Frequently Asked Questions: Kayako vs Pylon
How many pricing plans does Kayako have vs Pylon?
What is the most popular Pylon plan?
Does Kayako or Pylon offer custom enterprise pricing?
How do Kayako and Pylon compare for Customer Support?
Sources
- Kayako Official Pricing- Vendor pricing page
- Pylon Official Pricing- Vendor pricing page
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