Freshdesk vs Kayako: Pricing Comparison 2026
Side-by-side pricing comparison of Freshdesk and Kayako. See all plans, features, and costs at a glance.
Bottom line: Freshdesk starts at $19/mo and Kayako starts at Custom pricing. Compare all 4 pricing tiers side by side.
Last updated: July 6, 2026
Freshdesk vs Kayako: Quick Pricing Facts
| Feature | Freshdesk | Kayako |
|---|---|---|
| Starting Price | $19/mo | Custom pricing |
| Number of Plans | 3 | 1 |
| Free Tier | No | No |
| Pricing Model | per-seat | per-seat |
| Annual Discount | N/A | N/A |
Freshdesk and Kayako are both priced at $19/mo, making them equally accessible Customer Support tools. Together they offer 4 pricing plans with 8 features compared, so the best choice comes down to which features match your needs.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Freshdesk Try freeAffiliate |  Kayako Try free |
|---|---|---|
| Tier 1 | Growth $19/monthCheapest | Kayako One Custom pricing Includes
|
| Tier 2 | ProPopular $55/monthCheapest | - |
| Tier 3 | Enterprise $89/monthCheapest | - |
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Frequently Asked Questions: Freshdesk vs Kayako
How many pricing plans does Freshdesk have vs Kayako?
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Does Freshdesk or Kayako offer custom enterprise pricing?
How do Freshdesk and Kayako compare for Customer Support?
Sources
- Freshdesk Official Pricing- Vendor pricing page
- Kayako Official Pricing- Vendor pricing page
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