Kayako vs Zoho Desk: Pricing Comparison 2026
Side-by-side pricing comparison of Kayako and Zoho Desk. See all plans, features, and costs at a glance.
Bottom line: Kayako starts at Custom pricing and Zoho Desk starts at $7/mo. Compare all 6 pricing tiers side by side.
Last updated: July 6, 2026
Zoho Desk - Zoho Desk offers a free plan, offers 5 tiers vs 1.
Kayako vs Zoho Desk: Quick Pricing Facts
| Feature | Kayako | Zoho Desk |
|---|---|---|
| Starting Price | Custom pricing | $7/mo |
| Number of Plans | 1 | 5 |
| Free Tier | No | Yes |
| Pricing Model | per-seat | per-seat |
| Annual Discount | N/A | N/A |
Kayako and Zoho Desk are both priced at Custom pricing, making them equally accessible Customer Support tools. Together they offer 6 pricing plans with 47 features compared, so the best choice comes down to which features match your needs.
Zoho Desk stands out with a free plan for getting started.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Kayako Try free |  Zoho Desk Try freeAffiliate |
|---|---|---|
| Tier 1 | Kayako One Custom pricing Includes
| Free $0/monthCheapest Includes
|
| Tier 2 | - | Express $7/monthCheapest $7 / year Includes
|
| Tier 3 | - | Standard $14/monthCheapest $14 / year Includes
|
| Tier 4 | - | ProfessionalPopular $23/monthCheapest $23 / year Includes
|
| Tier 5 | - | Enterprise $40/monthCheapest $40 / year Includes
|
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Ready to get started? Try either tool free — no credit card required.
Frequently Asked Questions: Kayako vs Zoho Desk
How many pricing plans does Kayako have vs Zoho Desk?
Does Kayako or Zoho Desk offer a free plan?
Can I save money by paying annually for Kayako or Zoho Desk?
What is the most popular Zoho Desk plan?
Does Kayako or Zoho Desk offer custom enterprise pricing?
How do Kayako and Zoho Desk compare for Customer Support?
Sources
- Kayako Official Pricing- Vendor pricing page
- Zoho Desk Official Pricing- Vendor pricing page
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