Kayako vs Tawk.to: Pricing Comparison 2026
Side-by-side pricing comparison of Kayako and Tawk.to. See all plans, features, and costs at a glance.
Bottom line: Kayako starts at $79/mo and Tawk.to starts at Custom pricing. Compare all 2 pricing tiers side by side.
Last updated: March 16, 2026
Kayako vs Tawk.to: Quick Pricing Facts
| Feature | Kayako | Tawk.to |
|---|---|---|
| Starting Price | $79/mo | Custom pricing |
| Number of Plans | 1 | 1 |
| Free Tier | No | Yes |
| Pricing Model | per-seat | freemium |
| Annual Discount | N/A | N/A |
Kayako and Tawk.to are both priced at $79/mo, making them equally accessible Customer Support tools. Together they offer 2 pricing plans with 11 features compared, so the best choice comes down to which features match your needs.
Tawk.to stands out with a free plan for getting started. Kayako uses per-seat pricing while Tawk.to uses freemium pricing, which may affect your total cost at scale.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Kayako Try it free |  Tawk.to Try it free |
|---|---|---|
| Tier 1 | Kayako One $79/month Includes
| Forever Free $0/monthCheapest Includes
|
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Tawk.to
Tawk.to offers a free plan.
Based on pricing data only. Review the full comparison below for your specific needs.
Best value: Tawk.to
Try Tawk.to freeWhich Should You Choose?
Choose Kayako if:
- •You want more features built-in—Kayako offers 1 additional features across its plans
- •You prioritize Kayako's user experience and interface over price (both tools are similarly priced)
- •You prefer Kayako's per-seat model with its single-tier structure
Choose Tawk.to if:
- •You need a free plan with Live Chat Software, Email Ticketing System—Tawk.to offers no-cost access with no credit card required
- •You prioritize Tawk.to's user experience and interface over price (both tools are similarly priced)
- •You need predictable billing — Tawk.to's freemium model avoids surprise overages
Tawk.to offers a free plan [1], eliminating the cost barrier for evaluation, while Kayako requires paid subscription from the start. This gives Tawk.to a significant advantage for teams with budget constraints or extended trial periods. Once you outgrow Tawk.to's free tier, upgrading to a paid plan at approximately Custom pricing provides substantial additional functionality. Compare this pricing path against Kayako's tiering starting at $79/mo to assess total cost of ownership over 12 months. Tawk.to's 1 tier provide flexibility at different budgets, while Kayako's 1 tier structure may force you into higher-cost plans than necessary for your use case. If evaluation cost matters to your decision, Tawk.to is the obvious starting point with zero financial commitment. Use the free tier to validate core functionality before committing to paid plans from either tool.
Frequently Asked Questions: Kayako vs Tawk.to
How many pricing plans does Kayako have vs Tawk.to?
Does Kayako or Tawk.to offer a free plan?
What pricing models do Kayako and Tawk.to use?
How do Kayako and Tawk.to compare for Customer Support?
Sources
- Kayako Official Pricing— Vendor pricing page
- Tawk.to Official Pricing— Vendor pricing page
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