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Customer Support

LiveChat vs Olark: Pricing Comparison 2026

Side-by-side pricing comparison of LiveChat and Olark. See all plans, features, and costs at a glance.

Bottom line: LiveChat starts at $19/mo, making it $10/mo cheaper than Olark ($29/mo). Neither offers a free plan.

Last updated: August 24, 2026

Data compiled by Arthur Jacquemin
Updated August 24, 2026
Best Value

LiveChat - LiveChat starts at $10/mo lower ($19/mo vs $29/mo), offers 4 tiers vs 2.

LiveChat vs Olark: Quick Pricing Facts

FeatureLiveChatOlark
Starting Price$19/mo$29/mo
Number of Plans42
Free TierNoNo
Pricing Modelper-seatper-seat
Annual DiscountN/AN/A

LiveChat is the more affordable option, starting at $19/mo compared to Olark's $29/mo. Both are Customer Support tools with 6 combined pricing plans and 49 features compared.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
LiveChat
LiveChat
Try free
Tier 1
Starter
$19/monthCheapest
Includes
  • Text Intelligence
  • Track up to 100 visitors
  • 1 recurring campaign
  • 60-day chat history
  • Basic widget customization
  • 24/7/365 Support
  • 1 user
Olark Standard
$29/month
Includes
  • Customizable chatbox
  • Advanced reporting
  • Agent groups
  • Targeted chat
  • Basic integrations
  • Comprehensive security
  • Email and chat support
  • Built in WCAG 2.1 AA accessibility certification
Tier 2
Team
$49/monthCheapest
Includes
  • Text Intelligence
  • Track up to 400 visitors
  • Unlimited campaigns
  • Unlimited chat history
  • Full widget customization
  • Basic reporting
  • Unlimited users
Olark Pro
Custom pricing
Includes
  • Powerful chatbots, AI & automation
  • All Powerups included
  • Dedicated account manager
  • Live training
  • Professional services including legal and procurement
  • Video chat, SMS, or call us for help
  • Custom chat routing
  • First priority in our support queue
Tier 3
Business
$79/monthCheapest
Includes
  • Text Intelligence
  • Track up to 1000 visitors
  • Work scheduler
  • Staffing prediction
  • On-demand reporting
  • Advanced reporting
  • Agent performance
  • SMS and Apple Messages for Business
-
Tier 4
Enterprise
Custom pricing
Includes
  • Text Intelligence
  • Customize tracking limit
  • Support from Product Expert
  • Dedicated onboarding
  • White label chat widget
  • Software engineer support
  • Single Sign-on (SSO)
  • HIPAA Compliance
  • Alternative payment terms
  • Professional services
  • Service level agreements (SLAs)
-

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LiveChat

Live chat and help desk software for customer service

View all LiveChat plans

Olark

Live chat software for sales and customer support

View all Olark plans

Frequently Asked Questions: LiveChat vs Olark

Which is cheaper, LiveChat or Olark?
As of August 2026, LiveChat starts at a lower price point. LiveChat starts at $19/mo while Olark starts at $29/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does LiveChat have vs Olark?
LiveChat offers 4 pricing plans, while Olark offers 2 plans. More plans typically means more flexibility to match your exact needs and budget.
Does LiveChat or Olark offer custom enterprise pricing?
Yes, both LiveChat and Olark offer custom enterprise pricing tiers with quote-based pricing. Contact each vendor for a tailored quote.
How do LiveChat and Olark compare for Customer Support?
Both LiveChat and Olark are Customer Support tools. LiveChat offers 4 plans starting at $19/mo, while Olark offers 2 plans starting at $29/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.
AI Recommendations

Sources

  1. LiveChat Official Pricing- Vendor pricing page
  2. Olark Official Pricing- Vendor pricing page

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