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LiveChat vs Olark: Pricing Comparison 2026

Side-by-side pricing comparison of LiveChat and Olark. See all plans, features, and costs at a glance.

Bottom line: LiveChat starts at $19/mo, making it $10/mo cheaper than Olark ($29/mo). Neither offers a free plan.

Last updated: March 16, 2026

Data compiled by Arthur Jacquemin
Updated March 16, 2026

LiveChat vs Olark: Quick Pricing Facts

FeatureLiveChatOlark
Starting Price$19/mo$29/mo
Number of Plans42
Free TierNoNo
Pricing Modelper-seatper-seat
Annual DiscountN/AN/A

LiveChat is the more affordable option, starting at $19/mo compared to Olark's $29/mo. Both are Customer Support tools with 6 combined pricing plans and 49 features compared.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
LiveChat
LiveChat
Try it free
Tier 1
Starter
$19/monthCheapest
Includes
  • Text Intelligence
  • Track up to 100 visitors
  • 1 recurring campaign
  • 60-day chat history
  • Basic widget customization
  • 24/7/365 Support
  • 1 user
Start with Starter
Olark Standard
$29/month
Includes
  • Customizable chatbox
  • Advanced reporting
  • Agent groups
  • Targeted chat
  • Basic integrations
  • Comprehensive security
  • Email and chat support
  • Built in WCAG 2.1 AA accessibility certification
Start with Olark Standard
Tier 2
Team
$49/monthCheapest
Includes
  • Text Intelligence
  • Track up to 400 visitors
  • Unlimited campaigns
  • Unlimited chat history
  • Full widget customization
  • Basic reporting
  • Unlimited users
Start with Team
Olark Pro
Custom pricing
Includes
  • Powerful chatbots, AI & automation
  • All Powerups included
  • Dedicated account manager
  • Live training
  • Professional services including legal and procurement
  • Video chat, SMS, or call us for help
  • Custom chat routing
  • First priority in our support queue
Start with Olark Pro
Tier 3
Business
$79/monthCheapest
Includes
  • Text Intelligence
  • Track up to 1000 visitors
  • Work scheduler
  • Staffing prediction
  • On-demand reporting
  • Advanced reporting
  • Agent performance
  • SMS and Apple Messages for Business
Start with Business
Tier 4
Enterprise
Custom pricing
Includes
  • Text Intelligence
  • Customize tracking limit
  • Dedicated account manager
  • Dedicated onboarding
  • White label chat widget
  • Software engineer support
  • Single Sign-on (SSO)
  • HIPAA Compliance
  • Alternative payment terms
  • Professional services
  • Service level agreements (SLAs)
Start with Enterprise

Swipe to compare plans →

LiveChat

Live chat and help desk software for customer service

View all LiveChat plans

Olark

Live chat software for sales and customer support

View all Olark plans
Our Pick

LiveChat

LiveChat starts at $10/mo lower ($19/mo vs $29/mo), offers 4 tiers vs 2.

Based on pricing data only. Review the full comparison below for your specific needs.

Best value: LiveChat

Try LiveChat free

Which Should You Choose?

Choose LiveChat if:

  • You want lower per-user costs—LiveChat starts at $19/mo, saving $10/mo compared to Olark at $29/mo
  • You need 4 pricing tiers for flexible team sizing—more options mean less overpaying for features you don't need
  • You want more features built-in—LiveChat offers 17 additional features across its plans

Choose Olark if:

  • You prefer Olark's per-seat model with its 2-tier structure
  • Olark keeps its feature set lean, which means faster onboarding and less complexity
  • You need a Customer Support tool that scales with your team — Olark's tier progression supports that

LiveChat is the more affordable choice [1], starting at $19/mo compared to Olark's $29/mo. For a 50-person team on paid plans, this translates to LiveChat saving approximately $500/month. LiveChat offers 4 pricing tiers compared to Olark's 2, giving you more granular control over scaling costs as your team grows. Across all tiers, LiveChat provides 33 total features versus 16 for Olark, offering a richer feature set depending on your specific needs. If controlling SaaS spend is a priority, LiveChat offers the better cost-to-value ratio. Consider Olark only if its unique capabilities directly address a gap LiveChat cannot fill.

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Frequently Asked Questions: LiveChat vs Olark

Which is cheaper, LiveChat or Olark?
As of March 2026, LiveChat starts at a lower price point. LiveChat starts at $19/mo while Olark starts at $29/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does LiveChat have vs Olark?
LiveChat offers 4 pricing plans, while Olark offers 2 plans. More plans typically means more flexibility to match your exact needs and budget.
Does LiveChat or Olark offer custom enterprise pricing?
Yes, both LiveChat and Olark offer custom enterprise pricing tiers with quote-based pricing. Contact each vendor for a tailored quote.
How do LiveChat and Olark compare for Customer Support?
Both LiveChat and Olark are Customer Support tools. LiveChat offers 4 plans starting at $19/mo, while Olark offers 2 plans starting at $29/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.

Sources

  1. LiveChat Official PricingVendor pricing page
  2. Olark Official PricingVendor pricing page

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