LiveChat vs Tidio: Pricing Comparison 2026
Side-by-side pricing comparison of LiveChat and Tidio. See all plans, features, and costs at a glance.
Bottom line: LiveChat starts at $19/mo, making it $5/mo cheaper than Tidio ($24.17/mo). Tidio offers a free plan.
Last updated: March 16, 2026
LiveChat vs Tidio: Quick Pricing Facts
| Feature | LiveChat | Tidio |
|---|---|---|
| Starting Price | $19/mo | $24.17/mo |
| Number of Plans | 4 | 5 |
| Free Tier | No | Yes |
| Pricing Model | per-seat | freemium |
| Annual Discount | N/A | N/A |
LiveChat is the more affordable option, starting at $19/mo compared to Tidio's $24.17/mo. Both are Customer Support tools with 9 combined pricing plans and 52 features compared.
Tidio stands out with a free plan for getting started. LiveChat uses per-seat pricing while Tidio uses freemium pricing, which may affect your total cost at scale.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  LiveChat Try it free |  Tidio Try it free |
|---|---|---|
| Tier 1 | Starter $19/month Includes
| Free $0/monthCheapest Includes
|
| Tier 2 | Team $49/month Includes
| Starter $24/monthCheapest $24 / year Includes
|
| Tier 3 | Business $79/month Includes
| Growth $49/monthCheapest $49 / year Includes
|
| Tier 4 | Enterprise Custom pricing Includes
| Plus $749/monthCheapest $749 / year Includes
|
| Tier 5 | — | Premium Custom pricing Includes
|
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Tidio
Tidio offers a free plan, offers 5 tiers vs 4.
Based on pricing data only. Review the full comparison below for your specific needs.
Best value: Tidio
Try Tidio freeWhich Should You Choose?
Choose LiveChat if:
- •You want lower per-user costs—LiveChat starts at $19/mo, saving $5.170000000000002/mo compared to Tidio at $24.17/mo
- •You want more features built-in—LiveChat offers 14 additional features across its plans
- •You want LiveChat's approach to incremental feature unlocking across its 4 pricing tiers
Choose Tidio if:
- •You need a free plan with 50 Billable conversations, 100 visitors reached—Tidio offers no-cost access with no credit card required
- •You need 5 pricing tiers for flexible team sizing—more options mean less overpaying for features you don't need
- •You want Tidio's approach to incremental feature unlocking across its 5 pricing tiers
Tidio offers a free plan [1], eliminating the cost barrier for evaluation, while LiveChat requires paid subscription from the start. This gives Tidio a significant advantage for teams with budget constraints or extended trial periods. Once you outgrow Tidio's free tier, upgrading to a paid plan at approximately $24.17/mo provides substantial additional functionality. Compare this pricing path against LiveChat's tiering starting at $19/mo to assess total cost of ownership over 12 months. Tidio's 5 tiers provide flexibility at different budgets, while LiveChat's 4 tiers structure may force you into higher-cost plans than necessary for your use case. If evaluation cost matters to your decision, Tidio is the obvious starting point with zero financial commitment. Use the free tier to validate core functionality before committing to paid plans from either tool.
Frequently Asked Questions: LiveChat vs Tidio
Which is cheaper, LiveChat or Tidio?
How many pricing plans does LiveChat have vs Tidio?
Does LiveChat or Tidio offer a free plan?
Can I save money by paying annually for LiveChat or Tidio?
Does LiveChat or Tidio offer custom enterprise pricing?
What pricing models do LiveChat and Tidio use?
How do LiveChat and Tidio compare for Customer Support?
Sources
- LiveChat Official Pricing— Vendor pricing page
- Tidio Official Pricing— Vendor pricing page
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