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Twenty vs Zoho CRM: Pricing Comparison 2026

Side-by-side pricing comparison of Twenty and Zoho CRM. See all plans, features, and costs at a glance.

Bottom line: Twenty starts at $9/mo, making it $5/mo cheaper than Zoho CRM ($14/mo). Neither offers a free plan.

Last updated: March 16, 2026

Data compiled by Arthur Jacquemin
Updated March 16, 2026

Twenty vs Zoho CRM: Quick Pricing Facts

FeatureTwentyZoho CRM
Starting Price$9/mo$14/mo
Number of Plans25
Free TierNoNo
Pricing Modelopen-sourceper-seat
Annual DiscountN/AN/A

Twenty is the more affordable option, starting at $9/mo compared to Zoho CRM's $14/mo. Both are CRM tools with 7 combined pricing plans and 43 features compared.

Twenty uses open-source pricing while Zoho CRM uses per-seat pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your CRM needs.

Pricing Plans
Zoho CRM
Zoho CRM
Try it free
Tier 1
Pro
$9/monthCheapest
Includes
  • Unlimited records*
  • Custom Objects & Fields
  • APIs & Webhooks
  • Email Integration
  • No credit-card required
Start with Pro
Standard
$14/month
Includes
  • Workflows & assignment rules
  • Cadences
  • Reports & dashboards
  • Sales forecasting
  • Self service kiosks
  • WhatsApp Business
Start with Standard
Tier 2
Organization
$19/monthCheapest
Includes
  • All of the Pro Plan
  • SAML / OIDC SSO
  • Priority support
Start with Organization
Professional
$23/month
Includes
  • CPQ
  • Email intelligence
  • Process automation
  • Widgets
  • Inventory management
  • Google Ads integration
Start with Professional
Tier 3
EnterprisePopular
$40/monthCheapest
Includes
  • AI sales assistant
  • Journey orchestration
  • Territory management
  • Custom functions
  • Wizards
  • Customer portals
Start with Enterprise
Tier 4
Ultimate
$52/monthCheapest
Includes
  • Enhanced feature limits
  • Consulting
  • Migration assistance
  • Custom AI/ML
  • Data preparation
Start with Ultimate
Tier 5
Starter
$20/monthCheapest
Includes
  • Sales forecastingTrack progress and estimate future sales using your pipeline insights
  • Team moduleManage your team, roles, and collaboration settings
  • 2500 workflow rulesRules that run when records meet specific criteria
  • 5 CRM Marketplace extensionsPlug-and-play integrations from the Marketplace
  • Ticket managementView, assign, and resolve support tickets.
  • Agent productivityTools that help agents work faster
  • 5 customer support channelsManage customer interactions from different channels
  • Unlimited emailsHandle all customer emails
  • 1 chatbot
  • 25K bot sessionsYour chatbot can handle upto 25K chat sessions per month.
  • Visitor insights (50K visitors/month) View a real-time list of all your website visitors categorized based on your chosen criteria like location, time spent, traffic source, and more.
  • Unlimited projects
Start with Starter

Swipe to compare plans →

Twenty

Open-source CRM alternative to Salesforce

View all Twenty plans

Zoho CRM

Affordable CRM with AI assistant, automation, and analytics

View all Zoho CRM plans

What Reviewers Say

Our Pick

Zoho CRM

Zoho CRM offers 5 tiers vs 2.

Based on pricing data only. Review the full comparison below for your specific needs.

Best value: Zoho CRM

Try Zoho CRM free

Which Should You Choose?

Choose Twenty if:

  • You want lower per-user costs—Twenty starts at $9/mo, saving $5/mo compared to Zoho CRM at $14/mo
  • You prioritize Twenty's user experience and interface over price (both tools are similarly priced)
  • You need predictable billing — Twenty's open-source model avoids surprise overages

Choose Zoho CRM if:

  • You need 5 pricing tiers for flexible team sizing—more options mean less overpaying for features you don't need
  • You want more features built-in—Zoho CRM offers 27 additional features across its plans
  • You prioritize Zoho CRM's user experience and interface over price (both tools are similarly priced)

Twenty is the more affordable choice [1], starting at $9/mo compared to Zoho CRM's $14/mo. For a 50-person team on paid plans, this translates to Twenty saving approximately $250/month. Twenty offers 2 pricing tiers compared to Zoho CRM's 5, giving you more granular control over scaling costs as your team grows. Across all tiers, Twenty provides 8 total features versus 35 for Zoho CRM, offering a more focused toolset depending on your specific needs. The pricing math favors Twenty for most team sizes. Zoho CRM becomes worth the premium only when its differentiating features are central to your workflow.

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Frequently Asked Questions: Twenty vs Zoho CRM

Which is cheaper, Twenty or Zoho CRM?
As of March 2026, Twenty starts at a lower price point. Twenty starts at $9/mo while Zoho CRM starts at $14/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Twenty have vs Zoho CRM?
Twenty offers 2 pricing plans, while Zoho CRM offers 5 plans. More plans typically means more flexibility to match your exact needs and budget.
What is the most popular Zoho CRM plan?
The Enterprise plan is Zoho CRM's most popular tier, priced at $40/mo. Key features include AI sales assistant, Journey orchestration, Territory management.
What pricing models do Twenty and Zoho CRM use?
Twenty uses a open-source pricing model, while Zoho CRM uses per-seat pricing. The right model depends on your team size and usage patterns.
How do Twenty and Zoho CRM compare for CRM?
Both Twenty and Zoho CRM are CRM tools. Twenty offers 2 plans starting at $9/mo, while Zoho CRM offers 5 plans starting at $14/mo. Review the feature breakdowns above to see which better fits your CRM needs.

Sources

  1. Twenty Official PricingVendor pricing page
  2. Zoho CRM Official PricingVendor pricing page

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