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Freshsales vs SugarCRM: Pricing Comparison 2026

Side-by-side pricing comparison of Freshsales and SugarCRM. See all plans, features, and costs at a glance.

Bottom line: Freshsales starts at $9/mo, making it $50/mo cheaper than SugarCRM ($59/mo). Neither offers a free plan.

Last updated: March 16, 2026

Data compiled by Arthur Jacquemin
Updated March 16, 2026

Freshsales vs SugarCRM: Quick Pricing Facts

FeatureFreshsalesSugarCRM
Starting Price$9/mo$59/mo
Number of Plans23
Free TierNoNo
Pricing Modelper-seatper-seat
Annual DiscountN/AN/A

Freshsales is the more affordable option, starting at $9/mo compared to SugarCRM's $59/mo. Both are CRM tools with 5 combined pricing plans and 46 features compared.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your CRM needs.

Pricing Plans
Freshsales
Freshsales
Try it free
SugarCRM
SugarCRM
Try it free
Tier 1
Includes
$9/monthCheapest
Includes
  • Kanban View for Contacts, Accounts, and Deals
  • Contact Lifecycle Stages
  • Built-in Chat, Email, & Phone
  • Email Templates
  • Custom Fields
  • Basic Workflows
  • Contextual Collaboration with Slack
  • Product Catalog
  • Curated Reports
  • Freshworks Marketplace
  • 1 CPQ license
  • Mobile App
  • 24x5 Support
Start with Includes
Standard
$59/month
Includes
  • Accounts & contact management
  • Lead & opportunity management
  • Quote management
  • Activity management
  • Pipeline management
  • Business process management
  • Reporting & analytics
  • Mobility
  • Basic support
  • *Mail & calendar integration
Start with Standard
Tier 2
Everything in Pro, plus
$59/monthCheapest
Includes
  • Field-level Permissions
  • Custom Modules
  • Forecasting Insights by Freddy AI
  • Workflows for Custom Modules
  • Sandbox
  • Audit Logs
Start with Everything in Pro, plus
AdvancedPopular
$85/month
Includes
  • Mail & calendar integration
  • Case management
  • Bug tracking
  • Standard support
  • *Intelligent lead prioritization
  • *Revenue Intelligence
  • *Generative AI
  • *Sentiment analysis
  • *Chat & chatbot
Start with Advanced
Tier 3
Premier
$135/monthCheapest
Includes
  • Geo mapping
  • Enhanced forecasting
  • 2x file managed storage
  • 2x data managed storage
  • Enhanced support
  • News feeds
  • Smart guides
  • LinkedIn connector
Start with Premier

Swipe to compare plans →

Freshsales

AI-powered CRM with built-in phone, email, and chat

View all Freshsales plans

SugarCRM

Enterprise CRM with AI predictions and advanced automation

View all SugarCRM plans

What Reviewers Say

Our Pick

SugarCRM

SugarCRM offers 3 tiers vs 2.

Based on pricing data only. Review the full comparison below for your specific needs.

Best value: SugarCRM

Try SugarCRM free

Which Should You Choose?

Choose Freshsales if:

  • You want lower per-user costs—Freshsales starts at $9/mo, saving $50/mo compared to SugarCRM at $59/mo
  • Freshsales's 2-tier per-seat structure gives clearer cost visibility for budget planning
  • Freshsales's feature bundling aligns with how CRM teams actually work day-to-day

Choose SugarCRM if:

  • You need 3 pricing tiers for flexible team sizing—more options mean less overpaying for features you don't need
  • You want more features built-in—SugarCRM offers 8 additional features across its plans
  • You need predictable billing — SugarCRM's per-seat model avoids surprise overages

Freshsales is the more affordable choice [1], starting at $9/mo compared to SugarCRM's $59/mo. For a 50-person team on paid plans, this translates to Freshsales saving approximately $2500/month. Freshsales offers 2 pricing tiers compared to SugarCRM's 3, giving you more granular control over scaling costs as your team grows. Across all tiers, Freshsales provides 19 total features versus 27 for SugarCRM, offering a more focused toolset depending on your specific needs. For budget-conscious teams seeking predictable costs, Freshsales delivers superior value. SugarCRM may justify its premium for specialized needs, but most organizations will find Freshsales the smarter financial choice.

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Frequently Asked Questions: Freshsales vs SugarCRM

Which is cheaper, Freshsales or SugarCRM?
As of March 2026, Freshsales starts at a lower price point. Freshsales starts at $9/mo while SugarCRM starts at $59/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Freshsales have vs SugarCRM?
Freshsales offers 2 pricing plans, while SugarCRM offers 3 plans. More plans typically means more flexibility to match your exact needs and budget.
What is the most popular SugarCRM plan?
The Advanced plan is SugarCRM's most popular tier, priced at $85/mo. Key features include Mail & calendar integration, Case management, Bug tracking.
How do Freshsales and SugarCRM compare for CRM?
Both Freshsales and SugarCRM are CRM tools. Freshsales offers 2 plans starting at $9/mo, while SugarCRM offers 3 plans starting at $59/mo. Review the feature breakdowns above to see which better fits your CRM needs.

Sources

  1. Freshsales Official PricingVendor pricing page
  2. SugarCRM Official PricingVendor pricing page

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