Front vs Hiver: Pricing Comparison 2026
Side-by-side pricing comparison of Front and Hiver. See all plans, features, and costs at a glance.
Bottom line: Front starts at $25/mo and Hiver starts at $25/mo. Compare all 7 pricing tiers side by side.
Last updated: March 16, 2026
Front vs Hiver: Quick Pricing Facts
| Feature | Front | Hiver |
|---|---|---|
| Starting Price | $25/mo | $25/mo |
| Number of Plans | 3 | 4 |
| Free Tier | No | Yes |
| Pricing Model | per-seat | per-seat |
| Annual Discount | N/A | N/A |
Front and Hiver are both priced at $25/mo, making them equally accessible Customer Support tools. Together they offer 7 pricing plans with 54 features compared, so the best choice comes down to which features match your needs.
Hiver stands out with a free plan for getting started.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Front Try it free |  Hiver Try it free |
|---|---|---|
| Tier 1 | Starter $25/month Includes
| Free $0/monthCheapest Includes
|
| Tier 2 | Professional $65/month Includes
| GrowthPopular $25/monthCheapest $25 / year Includes
|
| Tier 3 | EnterprisePopular $105/month Includes
| Pro $65/monthCheapest $65 / year Includes
|
| Tier 4 | — | Elite $105/monthCheapest $105 / year Includes
|
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Hiver
Hiver offers a free plan, offers 4 tiers vs 3.
Based on pricing data only. Review the full comparison below for your specific needs.
Best value: Hiver
Try Hiver freeWhich Should You Choose?
Choose Front if:
- •You prioritize Front's user experience and interface over price (both tools are similarly priced)
- •You prefer Front's per-seat model with its 3-tier structure
- •Front's focused feature set keeps your team in control without tool bloat
Choose Hiver if:
- •You need a free plan with Ticketing and support channels, Email, Live Chat & Knowledge Base—Hiver offers no-cost access with no credit card required
- •You need 4 pricing tiers for flexible team sizing—more options mean less overpaying for features you don't need
- •You want more features built-in—Hiver offers 24 additional features across its plans
Hiver offers a free plan [1], eliminating the cost barrier for evaluation, while Front requires paid subscription from the start. This gives Hiver a significant advantage for teams with budget constraints or extended trial periods. Once you outgrow Hiver's free tier, upgrading to a paid plan at approximately $25/mo provides substantial additional functionality. Compare this pricing path against Front's tiering starting at $25/mo to assess total cost of ownership over 12 months. Hiver's 4 tiers provide flexibility at different budgets, while Front's 3 tiers structure may force you into higher-cost plans than necessary for your use case. If evaluation cost matters to your decision, Hiver is the obvious starting point with zero financial commitment. Use the free tier to validate core functionality before committing to paid plans from either tool.
Frequently Asked Questions: Front vs Hiver
Which is cheaper, Front or Hiver?
How many pricing plans does Front have vs Hiver?
Does Front or Hiver offer a free plan?
Can I save money by paying annually for Front or Hiver?
What is the most popular Front plan?
What is the most popular Hiver plan?
How do Front and Hiver compare for Customer Support?
Sources
- Front Official Pricing— Vendor pricing page
- Hiver Official Pricing— Vendor pricing page
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