Kayako vs Tidio: Pricing Comparison 2026
Side-by-side pricing comparison of Kayako and Tidio. See all plans, features, and costs at a glance.
Bottom line: Kayako starts at Custom pricing and Tidio starts at $24.17/mo. Compare all 6 pricing tiers side by side.
Last updated: July 6, 2026
Tidio - Tidio offers a free plan, offers 5 tiers vs 1.
Kayako vs Tidio: Quick Pricing Facts
| Feature | Kayako | Tidio |
|---|---|---|
| Starting Price | Custom pricing | $24.17/mo |
| Number of Plans | 1 | 5 |
| Free Tier | No | Yes |
| Pricing Model | per-seat | freemium |
| Annual Discount | N/A | N/A |
Kayako and Tidio are both priced at Custom pricing, making them equally accessible Customer Support tools. Together they offer 6 pricing plans with 27 features compared, so the best choice comes down to which features match your needs.
Tidio stands out with a free plan for getting started. Kayako uses per-seat pricing while Tidio uses freemium pricing, which may affect your total cost at scale.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Kayako Try free |  Tidio Try free |
|---|---|---|
| Tier 1 | Kayako One Custom pricing Includes
| Free $0/monthCheapest Includes
|
| Tier 2 | - | Starter $24/monthCheapest $24 / year Includes
|
| Tier 3 | - | Growth $49/monthCheapest $49 / year Includes
|
| Tier 4 | - | Plus $749/monthCheapest $749 / year Includes
|
| Tier 5 | - | Premium Custom pricing Includes
|
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Frequently Asked Questions: Kayako vs Tidio
How many pricing plans does Kayako have vs Tidio?
Does Kayako or Tidio offer a free plan?
Can I save money by paying annually for Kayako or Tidio?
Does Kayako or Tidio offer custom enterprise pricing?
What pricing models do Kayako and Tidio use?
How do Kayako and Tidio compare for Customer Support?
Sources
- Kayako Official Pricing- Vendor pricing page
- Tidio Official Pricing- Vendor pricing page
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