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Close vs Freshsales: Pricing Comparison 2026

Side-by-side pricing comparison of Close and Freshsales. See all plans, features, and costs at a glance.

Bottom line: Close starts at $19/mo and Freshsales starts at $19/mo. Compare all 7 pricing tiers side by side.

Last updated: August 17, 2026

Data compiled by Arthur Jacquemin
Updated August 17, 2026
Try Close freeAffiliateTry Freshsales freePrice updated yesterdayPrice updated yesterday

Close vs Freshsales: Quick Pricing Facts

FeatureCloseFreshsales
Starting Price$19/mo$19/mo
Number of Plans43
Free TierNoNo
Pricing Modelper-seatper-seat
Annual DiscountN/AN/A

Close and Freshsales are both priced at $19/mo, making them equally accessible CRM tools. Together they offer 7 pricing plans with 57 features compared, so the best choice comes down to which features match your needs.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your CRM needs.

Pricing Plans
Close
Close
Try freeAffiliate
Freshsales
Freshsales
Try free
Tier 1
Solo
$19/monthCheapest
Includes
  • Use Chloe & AI features
  • 500 credits/month
  • Refreshes monthly (no rollover)
  • Additional credits available
  • Limited to 1 user
  • Limited to 10k leads
  • Workflows not included
Growth
$19/monthCheapest
Includes
  • Kanban view
  • Contact lifecycle stages
  • Chat, Email, and phone
  • Email templates
  • Custom fields
  • Basic workflows
  • Branded documents $19/user/annually
  • Freddy AI Agent $49/100 sessions
Tier 2
Essentials
$49/month
Includes
  • Use Chloe & AI features
  • Shared pool: 1,000 credits/user, up to 10,000/month
  • Refreshes monthly (no rollover)
  • Additional credits available
  • Unlimited contacts & leads
  • Team collaboration features
  • Built-in forms, email, calling & SMS
  • Centralized inbox & task list
  • Workflows not included
Pro
$19/monthCheapest
Includes
  • Contact scoring
  • Deal insights
  • Custom sales activities
  • Custom fields
  • Territory management
  • Sales sequences
  • Branded documents $19/user/month
  • Freddy AI Agent $49/100 sessions
Tier 3
GrowthPopular
$109/month
Includes
  • Use Chloe & AI features
  • Shared pool: 1,500 credits/user, up to 15,000/month
  • Refreshes monthly (no rollover)
  • Additional credits available
  • Automated workflows
  • Use Chloe in Workflows
  • Power dialer
  • Custom activities
  • Send bulk email
Enterprise
$19/monthCheapest
Includes
  • Forecasting insights
  • Field-level permissions
  • Custom modules
  • Sandbox
  • Audit logs
  • Branded documents $19/user/month
  • Freddy AI Agent $49/100 sessions
Tier 4
Scale
$149/monthCheapest
Includes
  • Use Chloe & AI features
  • Shared pool: 2,000 credits/user, up to 20,000/month
  • Refreshes monthly (no rollover)
  • Additional credits available
  • Role-based access & permissions
  • Lead visibility rules
  • Predictive dialer
  • Unlimited call recording retention
  • Live call coaching
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Close

CRM built for inside sales teams with calling and email

View all Close plans

Freshsales

AI-powered CRM with built-in phone, email, and chat

View all Freshsales plans

What Reviewers Say

Which Should You Choose?

Choose Close if:

  • Your sales team lives on the phone - Close includes a built-in power dialer, predictive dialer, and call coaching tools
  • You want native SMS messaging and email sequences in a single inbox without switching between tools
  • Your sales motion is high-volume outbound and you need speed-to-lead features like automatic call logging
  • Pipeline simplicity matters - Close's interface is stripped down for reps who need to move fast through deals

Choose Freshsales if:

  • You want AI-powered lead scoring and deal insights included at mid-tier pricing rather than enterprise tiers
  • Your team needs a CRM that integrates tightly with Freshworks' helpdesk and chat products
  • Budget is a factor - Freshsales Growth at $11/user/month costs half of Close Startup at $29/user/month
  • You want territory management and field sales features that Close does not offer natively

Close and Freshsales both emphasize communication-first CRM, but they optimize for different selling styles. Close is built for high-velocity outbound teams. Its power dialer lets reps burn through call lists, predictive dialing automatically connects to the next number when a call ends, and every interaction is logged without manual data entry. Close Startup at $29/user/month includes calling, email, and SMS - the core outbound stack. Freshsales takes a broader approach at a lower price. Growth at $11/user/month includes email templates, basic workflows, and Freddy AI for lead scoring. Pro at $47/user/month adds advanced AI insights and multiple sales pipelines. Freshsales also has territory management and field customization features that Close lacks. The pricing gap is significant. A 10-person team pays $290/month for Close Startup versus $110/month for Freshsales Growth. Close's Professional plan at $99/user/month adds power dialing and call coaching - capabilities that justify the cost for teams where phone outreach drives revenue. If your reps make fewer than 20 calls per day, you are overpaying for Close's telephony focus. Choose Close if outbound calling is your primary sales motion and speed matters more than cost. Choose Freshsales if you want a more balanced CRM with AI features, broader functionality, and meaningfully lower per-seat pricing.

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Frequently Asked Questions: Close vs Freshsales

Which is cheaper, Close or Freshsales?
As of August 2026, both Close and Freshsales start at the same price of $19/mo. Compare their features at each tier to determine which offers better value for your needs.
How many pricing plans does Close have vs Freshsales?
Close offers 4 pricing plans, while Freshsales offers 3 plans. More plans typically means more flexibility to match your exact needs and budget.
What is the most popular Close plan?
The Growth plan is Close's most popular tier, priced at $109/mo. Key features include Use Chloe & AI features, Shared pool: 1,500 credits/user, up to 15,000/month, Refreshes monthly (no rollover).
How do Close and Freshsales compare for CRM?
Both Close and Freshsales are CRM tools. Close offers 4 plans starting at $19/mo, while Freshsales offers 3 plans starting at $19/mo. Review the feature breakdowns above to see which better fits your CRM needs.
AI Recommendations

Sources

  1. Close Official Pricing- Vendor pricing page
  2. Freshsales Official Pricing- Vendor pricing page

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