Freshsales vs Intercom: Pricing Comparison 2026
Side-by-side pricing comparison of Freshsales and Intercom. See all plans, features, and costs at a glance.
Bottom line: Freshsales starts at $9/mo, making it $20/mo cheaper than Intercom ($29/mo). Neither offers a free plan.
Last updated: March 27, 2026
Freshsales — Freshsales starts at $20/mo lower ($9/mo vs $29/mo).
Freshsales vs Intercom: Quick Pricing Facts
| Feature | Freshsales | Intercom |
|---|---|---|
| Starting Price | $9/mo | $29/mo |
| Number of Plans | 2 | 3 |
| Free Tier | No | No |
| Pricing Model | per-seat | per-seat |
| Annual Discount | N/A | N/A |
Freshsales is the more affordable option, starting at $9/mo compared to Intercom's $29/mo. Both are CRM tools with 5 combined pricing plans and 37 features compared.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your CRM needs.
| Pricing Plans |  Freshsales Try it freeAffiliate |  Intercom Try it free |
|---|---|---|
| Tier 1 | Includes $9/monthCheapest Includes
| Essential $29/month $2 / year Includes
|
| Tier 2 | Everything in Pro, plus $59/monthCheapest Includes
| Advanced $85/month $7 / year Includes
|
| Tier 3 | — | Expert $132/monthCheapest $11 / year Includes
|
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What Reviewers Say
Freshsales
Freshsales starts at $20/mo lower ($9/mo vs $29/mo).
Based on pricing data only. Review the full comparison below for your specific needs.
Best value: Freshsales
Try Freshsales freeWhich Should You Choose?
Choose Freshsales if:
- •You want lower per-user costs—Freshsales starts at $9/mo, saving $20/mo compared to Intercom at $29/mo
- •You want more features built-in—Freshsales offers 1 additional features across its plans
- •You prefer Freshsales's per-seat model with its 2-tier structure
Choose Intercom if:
- •You need 3 pricing tiers for flexible team sizing—more options mean less overpaying for features you don't need
- •Intercom's 3-tier per-seat structure gives clearer cost visibility for budget planning
- •Intercom's focused feature set keeps your team in control without tool bloat
Freshsales is the more affordable choice [1], starting at $9/mo compared to Intercom's $29/mo. For a 50-person team on paid plans, this translates to Freshsales saving approximately $1000/month. Freshsales offers 2 pricing tiers compared to Intercom's 3, giving you more granular control over scaling costs as your team grows. Across all tiers, Freshsales provides 19 total features versus 18 for Intercom, offering a richer feature set depending on your specific needs. Freshsales is the cheaper option here, and honestly, the feature overlap is large enough that most teams will not notice what they are missing. Intercom charges more for capabilities that matter to maybe 20% of buyers.
Best choice: Freshsales
Try Freshsales freeFrequently Asked Questions: Freshsales vs Intercom
Which is cheaper, Freshsales or Intercom?
How many pricing plans does Freshsales have vs Intercom?
Can I save money by paying annually for Freshsales or Intercom?
How do Freshsales and Intercom compare for CRM?
Sources
- Freshsales Official Pricing— Vendor pricing page
- Intercom Official Pricing— Vendor pricing page
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