Front vs Kayako: Pricing Comparison 2026
Side-by-side pricing comparison of Front and Kayako. See all plans, features, and costs at a glance.
Bottom line: Front starts at $25/mo, making it $54/mo cheaper than Kayako ($79/mo). Neither offers a free plan.
Last updated: March 16, 2026
Front vs Kayako: Quick Pricing Facts
| Feature | Front | Kayako |
|---|---|---|
| Starting Price | $25/mo | $79/mo |
| Number of Plans | 3 | 1 |
| Free Tier | No | No |
| Pricing Model | per-seat | per-seat |
| Annual Discount | N/A | N/A |
Front is the more affordable option, starting at $25/mo compared to Kayako's $79/mo. Both are Customer Support tools with 4 combined pricing plans and 21 features compared.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Front Try it free |  Kayako Try it free |
|---|---|---|
| Tier 1 | Starter $25/monthCheapest Includes
| Kayako One $79/month Includes
|
| Tier 2 | Professional $65/monthCheapest Includes
| — |
| Tier 3 | EnterprisePopular $105/monthCheapest Includes
| — |
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Front
Front starts at $54/mo lower ($25/mo vs $79/mo), offers 3 tiers vs 1.
Based on pricing data only. Review the full comparison below for your specific needs.
Best value: Front
Try Front freeWhich Should You Choose?
Choose Front if:
- •You want lower per-user costs—Front starts at $25/mo, saving $54/mo compared to Kayako at $79/mo
- •You need 3 pricing tiers for flexible team sizing—more options mean less overpaying for features you don't need
- •You want more features built-in—Front offers 9 additional features across its plans
Choose Kayako if:
- •Kayako's single-tier per-seat structure gives clearer cost visibility for budget planning
- •Kayako's focused feature set keeps your team in control without tool bloat
- •Your Customer Support team's workflow matches Kayako's feature organization more naturally
Front is the more affordable choice [1], starting at $25/mo compared to Kayako's $79/mo. For a 50-person team on paid plans, this translates to Front saving approximately $2700/month. Front offers 3 pricing tiers compared to Kayako's 1, giving you more granular control over scaling costs as your team grows. Across all tiers, Front provides 15 total features versus 6 for Kayako, offering a richer feature set depending on your specific needs. For budget-conscious teams seeking predictable costs, Front delivers superior value. Kayako may justify its premium for specialized needs, but most organizations will find Front the smarter financial choice.
Frequently Asked Questions: Front vs Kayako
Which is cheaper, Front or Kayako?
How many pricing plans does Front have vs Kayako?
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How do Front and Kayako compare for Customer Support?
Sources
- Front Official Pricing— Vendor pricing page
- Kayako Official Pricing— Vendor pricing page
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