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Customer Support

Front vs Kayako: Pricing Comparison 2026

Side-by-side pricing comparison of Front and Kayako. See all plans, features, and costs at a glance.

Bottom line: Front starts at $25/mo and Kayako starts at Custom pricing. Compare all 4 pricing tiers side by side.

Last updated: July 6, 2026

Data compiled by Arthur Jacquemin
Updated July 6, 2026
Try Front freeTry Kayako freePrice updated 11d agoPrice updated 11d ago
Best Value

Front - Front offers 3 tiers vs 1.

Front vs Kayako: Quick Pricing Facts

FeatureFrontKayako
Starting Price$25/moCustom pricing
Number of Plans31
Free TierNoNo
Pricing Modelper-seatper-seat
Annual DiscountN/AN/A

Front and Kayako are both priced at $25/mo, making them equally accessible Customer Support tools. Together they offer 4 pricing plans with 23 features compared, so the best choice comes down to which features match your needs.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Kayako
Kayako
Try free
Tier 1
Starter
$25/monthCheapest
Includes
  • Shared inbox and ticketing
  • AI Topics and up to 10 automation rules
  • Basic analytics
  • No-code public knowledge base
  • AI add-ons available
Kayako One
Custom pricing
Includes
  • Unified inbox
  • Ticketing system
  • Knowledge base
  • Live chat widget
  • Automation rules
  • Reporting & analytics
  • Kay AI agent ($1/resolution)
  • White-glove onboarding & setup
Tier 2
Professional
$65/monthCheapest
Includes
  • Omnichannel (email, SMS, social, etc.)
  • Macros and up to 20 automation rules
  • Advanced analytics
  • Multiple workspaces, SSO, and SCIM
  • AI add-ons available
-
Tier 3
EnterprisePopular
$105/monthCheapest
Includes
  • Smart rules
  • Unlimited rules and macros
  • Multi-language knowledge base
  • Custom roles and permissions
  • AI Copilot, QA, and CSAT included
-

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Front

Shared inbox platform for team email and communication

View all Front plans

Kayako

Unified customer service platform with chat and ticketing

View all Kayako plans

Frequently Asked Questions: Front vs Kayako

How many pricing plans does Front have vs Kayako?
Front offers 3 pricing plans, while Kayako offers 1 plan. More plans typically means more flexibility to match your exact needs and budget.
What is the most popular Front plan?
The Enterprise plan is Front's most popular tier, priced at $105/mo. Key features include Smart rules, Unlimited rules and macros, Multi-language knowledge base.
Does Front or Kayako offer custom enterprise pricing?
Kayako offers a custom-priced enterprise tier for larger teams. Front lists all its pricing publicly.
How do Front and Kayako compare for Customer Support?
Both Front and Kayako are Customer Support tools. Front offers 3 plans starting at $25/mo, while Kayako offers 1 plan starting at Custom pricing. Review the feature breakdowns above to see which better fits your Customer Support needs.
AI Recommendations

Sources

  1. Front Official Pricing- Vendor pricing page
  2. Kayako Official Pricing- Vendor pricing page

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